Amex Grocery Credit Card separated by primary and authorized account

My wife and I have an Amex blue cash preferred card to use for our grocery shopping (can't beat the 6% back) but the way YNAB imports it from Amex is two different accounts, one for the primary card and one for the authorized user. YNAB then imports each transaction under each respective card, but Amex assigns all transactions to the primary card holder account. So, let's say total statement amount is $600, $200 on primary card and $400 on authorized user card. A payment just posted for $600 against the primary card holder account, which gives me a surplus of $400 on that account, so I set up a transfer between the two accounts for $400 to balance it out. But now my under the primary account it's listing a credit card over spend of $400.

Hopefully this makes sense, but is there a better way to do this?

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  • Maroon Octopus  see the discussion about this here.

    Long story short: they're working with their direct import partner to fix this, but no timeline on completion. A few workarounds have been proposed in the meantime.

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  • Thanks for the link, had done a quick search but didn't see this thread before. Appreciate the help.

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  • Hello all!

    I want to start by thanking all of you for being patient and sticking with us on this Amex rollercoaster. Some of you may have received an email with the announcement, but I'm going through all the Amex forum threads so no one here misses it - this issue with Amex has been resolved! Our Direct Import partner finished their new integration platform and it is now live! :)


    Before I get to the exciting part (i.e. how to link up to it!), I want to share a quick caveat in case you're currently managing this Amex account in your budget.

    Because this is a totally new connection, the transactions are going to seem “new” to YNAB. This means the process we use to determine whether or not transactions are duplicates is going to be all sorts of confused. With that in mind, there’s a chance you’re going to see duplicates when you first link it up. 

    But—have no fear! Reconciling your accounts first in the web app will help! Since we don’t import transactions dated more than 3 days prior to your most recently reconciled transaction, doing this decreases the amount of duplicates you’ll see. And if you do see any, you can just delete them, reconcile again, and you should be good to go from there. :)


    Once you’ve reconciled your account(s), here's how you'll get it linked up with the new connection:

    • Tap on Settings
    • Select Manage Connections
    • Remove the connection(s) to American Express and hit ‘Cancel’.
    • Select the account, tap on the three dots in the upper right-hand corner of the app, and select ‘Edit Account’.
    • Select 'Connect to Bank', search for American Express, and follow the prompts to link to the corresponding account.
    • If you had other accounts associated with that connection, be sure to re-link those, too! 

    Moving forward, this new connection should import transactions from all cards into one account. 🎉

    Let me know if any of you have any trouble! :)

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  • 4 mths agoLast active
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