Categorizing a credit card payment

I made a payment on a credit card and the transaction is showing up as uncategorized and it won't let me categorize as a payment -- when I click on the "Payment or Transfer" button nothing happens.

And, when I look at my checking account transactions, the transaction shows as a payment to a different credit card and I can't edit the Payee. What's going on?

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  • Credit card payments are a transfer of money from your bank account to the credit card. Moving money between budget accounts does not get categorized.

    • nolesrule but it's not letting me label it as such, it says "this needs a category" and seems like my only option is to categorize it as normal spending.

      • nolesrule
      • YNAB4 Evangelist
      • nolesrule
      • 1 yr ago
      • Reported - view

      Cornflower Blue Leopard Then you are not setting the Payee field to properly be a transfer.

    • nolesrule It won't let me edit that either. Really seems like a bug, not a user error.

    • Hi Cornflower Blue Leopard !

      Here's how to enter that payment.

      When you click on that Payment option, it should take you to the payee section where you can select "Transfer: [Name of Account]" as the payee. Doing that will get rid of the Category requirement. :)

  • I may be having a similar problem. I can transfer my payment to the credit card. And I can clear it in the checking account when the money clears my bank ... BUT nothing is showing in the credit card account as being an inflow (as it used to). (In fact all of the transfers into the credit card account from previous months are not showing up.) The cleared balance, uncleared balance, and working balance _seem_ to be correct ... Also the drop-down menu in the credit card account does not seem to functioning as it used to.

    Like 1
  • Problem solved ... I had something in the search window which was blocking only a very few transactions - and all transfers.  sigh. Need to check every field to make sure things are set as they should be.

    Like 1
  • I have the same issue. When I click on Payee I get the drop-down list but nothing happens when I click on "Payment from: Checking". The payment itself is in my budget as an Uncategorized Transaction.

  • Like Steel Blue Piano I can't seem to assign a payee for a CC payment from the drop down list. It simply shows the list and when I click it nothing happens. No change to the transaction at all. Any guidance here would be great.

    • Hi Powder Blue Wizard and Steel Blue Piano !

      Sorry for the delayed response here! If you select the transfer payee first, the category entry will be greyed out, so you shouldn't see the payment/transfer button.

      Here are the steps to take:

      To record a credit card payment yourself:

      • Click on the credit card account in the account list to view your Register.
      • Click Record Payment.
      • Select the date, the account the payment is coming from, enter a memo if you’d like, and (if needed) change the amount. By default, the inflow field is populated with the amount you have set aside for the Payment.
      • Click Save and you’re done! The payment will be reflected in your Credit Card Payment category just as you’d expect. If you have your account set up for Direct Import and this payment imports later, it will automatically match with the one you entered. Easy peasy.

      To correct credit card payments if they import as regular inflow/outflow transactions:

      • Click on the credit card account in the account list to view your Register.
      • Locate the imported payment and click on it.
      • Click on the Category field and click Payment or Transfer.
      • Select the account the payment came from underneath the “Payments and Transfers:” heading. (Don’t worry, the other side of the transfer—in the checking account—will be matched automatically.)
      • Click Save and you’re done! The payment will now be reflected in your Credit Card Payment category, and any future imported payments will be imported as transfers just as you’d expect.

      If you're still having trouble, let me know and we can take a closer look! :)

      Like 1
  • I was having a similar issue, but I was able to resolve it by logging out, closing my browser, and logging back in. I'll leave the steps recorded below in the case that they are helpful to anyone.


    Here are the steps I am performing:

    1. I click the credit card that I am making a payment to.
    2. I click the 'Record Payment' button.
    3. A new entry row appears.
    4. I select the date and I my entry focus switches to the payee entry.
    5. I attempt to select 'Payment from: MyBank' but I am unable to select any option in either the 'Payments and Transfers' section or the 'Saved Payees' section. I can click on items in the dropdown list and they highlight, but I am unable to select.
    Like 1
  • I had same problem, it was a software error, not a user error.

    Simply logging out/in solved the problem and now the payment category is greyed out.

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