Sallie Mae Account not displaying

I'm trying to establish a direct connection to my Sallie Mae student loans. I have entered in all the necessary credentials and account information and it's reporting back no listing for any current accounts I have under Sallie Mae. I linked the same account to Mint verify if it was a problem on my end, but it's connected flawlessly. Any assistance would be greatly appreciated. Thank you.

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  • Hey Hot Pink Memory ! 

    For many investment and loan accounts, our Direct Import partner is only able to provide your current starting balance — or only certain types of transactions. That means most YNABers find they need to update their accounts as their balance changes even after connecting successfully.

     

    We're looking to make improvements there, of course, but you may not find it worth setting up that Direct Import connection at this time — especially since investment and loan account balances are typically Tracking accounts (with very little daily activity), which don't affect your budget.

    Let me know if you want our Direct Import partner to take a look--I'd be happy to have them do it, but just wanted to let you know ahead of time!

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