American Express is often off by a lot

I can't figure out how my American Express keeps getting off by so much. Right now it shows the correct amount owed but the payment amount is over $1,000 less. Why would that be? I have it directly downloading into my YNAB. This has happened in the past and I just added money to the payment manually but this is getting ridiculous when it's off by that much money.

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  • Hi Tan Pilot (58c7f25872a4) !

    When your credit card category Available balance doesn't match your credit card account balance, it means that the expenses weren't fully budgeted for at some point. The most common causes are listed below:

    1. Overspending. If you had any credit card overspending in your budget (in the current or a previous month), the Payment amount would be lower than the balance due. If you still paid the full amount, you’ll have spent more on your credit card payment than you had budgeted.
    2. Starting Balance. If you had an outstanding balance on a credit card when you set it up in YNAB, and you paid that in full but didn't budget for it in the Credit Card Payments category, it'll show your Credit Card Payment category as overspent. Budgeting for that balance in your Credit Card Payment category lets the budget know you plan to take some of the money you have and use it to pay off that existing balance. Here’s a video explaining how this works. 
    3. Overpayment. If your payment created a positive balance on a card, the positive balance is treated like cash and is added to To be Budgeted - which can later cause those balances not to match up. 
    4. Returns/Refunds. If you had any returns/refunds on this card, and you paid off your card between your original purchase and your refund, you might see that your payment category is short.  

    Check those areas and let me know what you find. If things still aren't adding up, I can take a closer look at things! :)

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