Still no Bank of America Connection
When will Bank of America connectivity be restored? This has been unable to connect for days now. The status page says that there may be delays still, but when I try to restore my connection it just says "We are upgrading this connection, please try again later".
Why does it take YNAB multiple days to upgrade a connection to a major bank? This is unacceptable.
Hi Green Piano !
Have you had the chance to reach out to our Direct Import team? They can take a look at your account connections specifically to see what's going on. When a bank makes major changes to their platform, it can take some time for our import partner to rebuild their integration, but our Direct Import team will be able to give you more details! :)
I have used YNAB for about five years and recommend it to everyone. A year ago my Capital One account stopped connecting. I finally gave up and just moved my spending to Chase. (Capital One still isn't resolved, by the way.)
Now Chase has not connected in about two months. It's so frustrating. I really love the software, but what good is it if I can't connect to my accounts? And don't tell me to manually input. Who has time for that?
I checked their YNAB Status page and every single credit card I own has a connectivity issue - AMEX, BOA, Chase, Capital One. And all of the most recent updates are basically, "we are still working on it! hang in there!"
Does anyone have a recommendation on another platform that provides the same features without all of the connectivity issues? I remember trying Mint before moving to YNAB five years ago, and didn't like it. But it's been a while since I've looked at the options.
Unfortunately the response from the direct import team was along the lines of:
Direct import is hard. We've been working on it for years but still can't figure it out. Please allow up to several weeks for us to resolve your issue, but in the mean time, feel free to manually enter everything!
I'm looking into switching back to Mint, who has been able to import my bank account information without issue for many years now, all while being a free service.