Loan Not Showing in Net Worth Report

I recently added my mortgage loan into YNAB with the new loan planner.  However, it isn't showing on my net worth report on the desktop, but it does in the mobile app.  I have checked the net worth report settings and the loan is checked to show.  What am I doing wrong?

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  • Silver Tape This definitely sounds odd! And thanks for letting us know you've checked your account filters - that would have been my first question. 😊Since that mortgage account is checked and you're still not seeing it in your Net Worth report, let's kick things off by having you give the steps outlined here a go. If those don't get things looking as expected, let me know. 

    In that case, it might be helpful for you to enable Support Access for your account and for us to chat via email. We'll figure it out!

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    • Rachel Clearing the cache fixed the issue.  Thank you! 

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