Update your billing location

Did anyone else get this pop up, bottom-right, when they opened their YNAB app?  "Account Update Needed".  ........
  .....starting today, we are required to collect sales tax in certain jurisdictions which means we need a billing location for every YNAB subscription. 

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  • I got it a week or so ago.

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      • SgtBatten
      • "YNAB broke" since 2013
      • SgtBatten
      • 2 mths ago
      • 1
      • Reported - view

      Superbone same. Hope they don't start wanting GST from me. Already think the lack of import function should make it cheaper.

      Like 1
      • jenmas
      • jenmas
      • 2 mths ago
      • Reported - view

      SgtBatten recently some states have been expanding what they collect sales tax on. In the past, my state didn't require sales tax on things like Netflix or Patreon or YNAB, but they have been redefining "tangible" goods.

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      • SgtBatten
      • "YNAB broke" since 2013
      • SgtBatten
      • 2 mths ago
      • Reported - view

      jenmas Yeah we don't have a split tax system like you guys. Almost all taxes here are at the federal level.

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    • SgtBatten It gets even more fun over here when you have municipalities having taxes in addition to State and Federal taxes :) If you're in the US, YNAB had to ask for your zip code (postal code) to comply with that level of taxation as well.

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      • nolesrule
      • Stealing From the Future fix is an improvement but is incomplete....
      • nolesrule
      • 2 mths ago
      • 1
      • Reported - view

      Fuzzball Meows The good news is there are 3rd party services that keep up with the specifics so you as the merchant don't have to.

      Like 1
      • MXMOM
      • MXMOM
      • 2 mths ago
      • Reported - view

      SgtBatten yup in Canada GST/HST is required to be collected on all of these things now. Netflix, YNAB, etc.  

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  • That message was rolled out to users, and I think everyone should have received it by now (in one way or another). Even though we don't need to collect tax in every jurisdiction, we've found that we do need to know where folks are in order to make that determination. 

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  • My husband just got this notification, and I handle everything YNAB except him entering his stuff.  So I told him to just close it and I'd deal with it later.  Only now I have no way of getting the notification and can't find where I enter the information in the settings.

    Can anyone let me know how to get at this to do the necessary update?  From the web, preferably.

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    • pling  You can add location details when you update your payment information in Account Settings. The location information is at the bottom of their payment information page:
       

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      • pling
      • Lavender_Cobra.2
      • 1 mth ago
      • Reported - view

      Dela Thanks!  It's a shame that information isn't visible on the Account Settings page itself.

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    • pling Sorry to hear that was tricky! I've passed that along to the team. 😊

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