Capital One - URGH!
I have used YNAB daily with auto imports and understand since PLAID i need to go through extra security authentication BUT now although it's saying it's connection is fine it is not importing transactions for the last 5 days which have cleared in my accounts.
If I wanted to manually import or add every single transaction I'd use a spreadsheet.
YNAB has fundamentally changed the way I budget, spend and save and this is super disappointing. Looking into alternatives if anyone else has tried another software which might now be better? Let me know! If my subscription hadnt just renewed for the year I might well have jumped ship.
Sorry for the trouble! We've run into quite a bit of static with Capital One, as of late. Our Direct Import Team is working towards a solution, but if you'd like them to take a look at your accounts, please report a Bank Importing Issue. That's the best way to make sure all options are being taken to fix the issue with your accounts. :)
I use USAA and can import but after importing one item Plaid? or YNAB? loses the connection and requires me to go through the entire connection process again. I like YNAB as a tool but since they are charging me money and importing was the main reason I started up with YNAB, I would also like to know if there are other alternatives being used that people like. It seems that Plaid or YNAB have had plenty of time to work out these connection issues. I'm not a computer wiz kid or anything like that, but this can't be fixed? Import is a major feature of this platform...
No need to defend YNAB folks and I’m not jumping ship. Just curious as to other options out there that offer direct importing. I will check out Mint which I have heard of (some reviews I’ve read mention some shortcomings as far as budgeting in Mint). Are there others?
I completely agree that YNAB has fantastic budgeting tools (I’ve been using YNAB direct importing with great success for a little more than a year). However, direct importing was the main reason that I started using YNAB. The rest of the ‘good stuff’ I discovered in YNAB was the gravy for me. Direct importing basically eliminates errors on my part, eliminates the need to manually record each transaction, and my budget is such that a couple days Or more waiting for things to post at my bank is not an issue. I simply think that if the good folks at YNAB are going to offer direct importing as a service to enhance or promote their platform that it should work, that’s all. I will fill out the form provided by support, that’s a good idea. This is my only issue with YNAB...Direct importing.
I am in the exact same boat. Frustrated at the import from Capital One. But I have also fallen in love with the platform and do not want stop using it yet. Capital One seams to be the bank with the most issues, so instead of constantly fighting it, I decided to open another back account that ranks higher on the ynab bank connection list and give it a shot. Besides Cap1 I have 4 other accounts connected and those never have issues.
The one thing I have heard a lot here and you will probably hear as well is " If you are here for the import you should look elsewhere " line. That to me feels like like a cop-out answer. I am not paying for a subscription for a service that without the import and filter features is nothing more that a fancy ( well developed ) spreadsheet with an envelope concept.
Thankfully in my experience, it is just this one bank that has a major issue. So I will try another bank.
Just my opinion, Thanks and good luck.