USAA link account problems

It is telling me 7 of 6 accounts are linked. Is USAA connectivity having problems or is it me? I don't show USAA listed as having problems on the status page.

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  • I'm having issues with USAA connections also. 

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    • Hi KnitPurlKnit ! Great name. I'm a knitter too! 😎 Can you let me know a little more about what's going on with your USAA connection? I'm happy to look closer!

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    • Nicole I kept getting an error for about 3 days. Seems to have resolved itself this morning, as all the transactions downloaded today into YNAB. Not sure what the issue was.

      Are you a serious knitter???

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    • KnitPurlKnit Glad to hear that those transactions are coming in! It looks like your connection did run into an error. Our import partner tries to sync with each of your connections daily. But it's not uncommon for any financial institution to say, "Sorry, check back later—we're busy!". Then our provider does and all is well!

      It sounds like this one took a little longer than we'd normally expect (24-48 hours). If you run into further issues, there—just let us know! Everything looks good now, and you have transactions ready to import!

      Knitter with a capital "K". I make a lot of socks. How about you? 🧶

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  • Hi RIP_MSMoney ! Thanks for letting us know! That sounds a little odd.  Your connection looks good, and I see that transactions imported on the 14th.

    Is that USAA connection missing an account, or do you only have the six?

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      • RIP_MSMoney
      • FinTech Programmer
      • rip_ms_money
      • 5 days ago
      • Reported - view

      Nicole I have 7 accounts. Savings is not importing. The rest are working just fine. Everything was working great and then 2ish days ago all went to "delayed" (I believe). Then 6 of the 7 came back today and Savings is still gone. How do you suggest I proceed?

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      • RIP_MSMoney
      • FinTech Programmer
      • rip_ms_money
      • 4 days ago
      • Reported - view

      Nicole still not working. Thoughts?

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    • RIP_MSMoney I've reached out via email, so we gather more information and see what's happening with that missing account!

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