Chase Credit card connection

My husband and I each have Chase credit cards. The accounts have different user names and passwords.  Until recently, I was able to connect both accounts and transactions imported as expected.  However,  last week sometime, the credit cards in my husband's name are no longer linked to YNAB.

My Chase credit card account is connected and importing fine. I have removed and tried to re-establish the link for my husband's card.  I have removed the account entirely and tried to  put it back on.  The error message I am getting is that YNAB cannot connect to the Chase website, but it IS connecting to the website for my Chase account.

Any ideas?

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  • It is working again!  I tried to link the account this morning and it worked.😄

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  • Hi Pezzhome !

    We're closing out Bank Importing threads in the forum to make sure these issues are better resolved. Replies in this thread have been turned off, but I’ve sent you an email so we can take a closer look at that Chase connection—just in case.

    For any other YNABers having trouble, please fill out this form and our Direct Import team will help you get things back up and running!

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