YNAB, you just don't get it

YNAB, you just don't get it.

Today's release features yet another complete waste of code.  I'm speaking of the changes to the goal inspector.

This feature is completely useless when you realize that there's no other way to store a normalized monthly budget in the software other than monthly funding goals.  The YNAB team actually recommends this, too.   This makes any extra information related to goal funding in the inspector completely pointless - from the little icons in the categories to the new goal inspector information.  It's just more (and worse, redundant) code for my browser to have to load so I can budget.  It's completely useless.  It doesn't actually help anyone budget, which was supposed to be the stated goal of the software.  This just one more issue in a long list of gripes related to the software.  You guys do so many things right, but you also do things that are a complete waste of time and completely incongruous with the rest of your advice and workflow suggestions.  How many UI components on the screen does a user need related to goals?

This would be one thing if it wasn't for the repeated refusals to introduce features in the software that the customer base actually wants, like income for next month.  And it would be yet another thing if it wasn't for the development hours spent on features that the customer base isn't asking for, like zapier integration.  And it would still be yet another thing if it wasn't for the bugs and flaws that have been in the software since launch, like SFTF.  What the heck?

YNAB, you just don't get it.  You don't understand what made you great anymore, and you don't understand how to provide the product that your customers want.  Now would be a great time to remember how to do both of those.

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    • JoeDid
    • Remember: It is To Laugh
    • Purple_rain
    • 2 yrs ago
    • 1
    • Reported - view

    I have to agree. I don't recall seeing a lot of (any, for that matter) feature requests for this kind of information. That, and the Toolkit offers a much better alternative for seeing what kind of goal has been set. I don't get why this got produced. It's pretty useless to me.

    Like 1
  • Just to be clear, are you talking about the following three features from the release notes, or is there more to it?

    • Added “Started” month/year
    • Added the goal type in the title so that you know what kind of goal it is.
    • We dropped the “s” from “GOALS” because that “s” was silly.

    How many development hours do you estimate were diverted away from other projects because they removed an "s" in a string of text?

    Like 1
      • adriana01
      • adriana01
      • 2 yrs ago
      • Reported - view

      Gray Admiral it's more the fact that they considered it substantial enough to be worth multiple bullet points, rather than a more general "clarified display text for goals" (if even that was worth mentioning)

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      • bevocat
      • Sometimes, It Just Sucks to Be You
      • bevocat
      • 2 yrs ago
      • 1
      • Reported - view

      adriana01 Yeah, it's like they're trying to fill out their 5 page essay by fiddling with the fonts.

      Like 1
    • briefcase
    • A rack of ties, a travel mug, telephone, briefcase filled with papers
    • briefcase
    • 2 yrs ago
    • 2
    • Reported - view
    • briefcase I'd call it about as intellectually honest as implying that these changes to the code increase the load on the browser in any meaningful way.

      Like
    • Khaki Storm
    • YNAB book topics online: https://support.youneedabudget.com/r/q5w48j
    • Khaki_Storm.1
    • 2 yrs ago
    • 2
    • Reported - view

    Definitely need users voting on new features

    Like 2
  • Hey everyone!

    Sorry the release notes didn't seem to hit the right notes today! 

    I assure you, we're still working on those bigger projects, but we care about the smaller details as well. To provide a bit of insight here, SFTF is being revamped after receiving feedback from the round of beta testing and the Zapier integration was taken on at the request of a strong Zapier-YNAB user base (we were one of their top requested apps).

    I promise there is a method to what may seem like madness and I'm sorry that isn't more apparent. We're working on a way to make this clearer to YNABers. :)

    Like 3
      • monkeyhanger
      • No animals were harmed
      • monkeyhanger.1
      • 2 yrs ago
      • 4
      • Reported - view

      Faness Does that mean you're finished with updating goals? If so, that would be a disappointment. There's no real improvement here at all. 

      Like 4
    • monkeyhanger Not at all! We do have more plans in store for Goals, but it's one of those bigger projects I mentioned. :)

      Like
    • Faness Maybe YNAB could expand the road map? The details and timeline are a bit thin with information for those bigger projects. https://www.youneedabudget.com/up-next/

      Like
    • Turquoise Captain Currently, we don't include the big projects until they're at least close to completion. The What's Up Next page is like a Coming Soon notice - we don't want Coming Soon to stretch beyond "Soon". We are working on how to make this a bit more transparent though!

      Like
    • Faness zapper integration might be getting ahead of yourself.

      With all the new information on just how much data is stolen by third party integrations and how little privacy really exists there are rising concerns on how private our financial data really is.

      Farming customers out to integration parties makes us commodities, not customers. We are all learning a lot from Facebook, Google, etc. Don't make the same mistakes.

      Like
  • I'm a web developer, so I'm probably biased, but I actually like those little changes. I probably wouldn't have noticed them, nor do I think an "s" is high priority but I can appreciate the changes. If in there doing the other two things fixing the "s" is not a big deal typically. Knowing what kind of goal it is at a glance is nice, as is the start date so you can see your progress - AND I can see adding an initial date is likely one step towards having some of the bigger things like recurring goals (pay your insurance every six months? It's been requested to have it repeat every six months for example)

    It seems the most development time was spent on import things, which is important.

    Like 3
      • Agent99
      • Working to Get Smart at budgeting, finances and life
      • Agent99.1
      • 2 yrs ago
      • 1
      • Reported - view

      Tif_Ann  They have a third party who does the bank importing (I admit I haven't read the release notes since I don't use nYNAB) so if they are spending a lot of dev time on it, that's even worse than I thought.  It's ok for them to make the little changes but then don't promote them like it's a big deal.   YNAB needs to go for some BIG WINS that will improve customer experience.    

      Like 1
      • Bruce
      • Software Engineer
      • Bruce
      • 2 yrs ago
      • Reported - view

      Agent99 I don't get it.  why would you say improving the bank importing connections is "worse than I thought"?  haven't you seen all the posts on this forum regarding issues with bank importing?  I'd say that should be a fairly high priority to get that working if it's adversely affecting so many vocal users.

      Granted, I'm not having any problem with bank importing, so selfishly I shouldn't care, but if I was, I'd really appreciate them spending the time to get it working.

      Like
      • Agent99
      • Working to Get Smart at budgeting, finances and life
      • Agent99.1
      • 2 yrs ago
      • 5
      • Reported - view

      Bruce  I think bank importing is a big resource suck for an app the scope of YNAB.  I'd rather see them spend time on implementing enhancements that improve user experience in using the methodology and budgeting.   Bank Importing is not mission critical to do budgeting.  It is a "very nice to have" feature to appeal to the masses.    I am concerned that bank importing is diverting time/energy from other enhancements, such as a Reimbursement Solution, SFTF fix, etc. 

      Like 5
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 yrs ago
      • 1
      • Reported - view

      Agent99 I'm afraid you're just going to have to think of it as a necessary evil. It's not going anywhere and it will continue to be a drain on development going forward. There's no use fighting it. However, it's not your problem. YNAB needs to figure out how to support it while also moving forward on other features and fixes.

      Full disclosure: I like and use DI. 🙂

      Like 1
  • I'm in software development, and think of these items as "low hanging fruit". Yes, they're not major impact, but something quick and easy to fit in if they're on that page already. Not every update is going to include items every user finds valuable, but they're doing their best. If they ONLY focused on the big ticket items, we'd probably have more frustration with the small things because they'd never address them. Depending on how they do their development, they're trying to fit in these small items as they can, when it makes sense.

    Like 3
      • nolesrule
      • Been waiting 5 years for the Stealing From the Future fix...
      • nolesrule
      • 2 yrs ago
      • 6
      • Reported - view

      Heatskitchen The problem is they aren't delivering big ticket items that are being requested and would benefit the majority of the userbase. Instead they've delivered big ticket items that aren't going to be used by most people.

      They also seem to have an issue prioritizing even the low-hanging fruit, and that has added to this perception problem that they aren't listening to their customers.

      Like 6
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