YNAB Price Change 2021

Hey all,

You’ll see an in-app message today with more information on the upcoming pricing change that will impact your next renewal. We know—especially for a YNABer—that every dollar counts, and we don’t take price changes lightly.

Questions or feedback about the change can be shared below. Please check out our FAQs for more details, or questions that may have already been addressed.

If you have questions about your account, you can reach out to our Support team from the app on web or mobile.

We hope and trust you’ll continue seeing the value of a YNAB subscription.


  • New topics or comments in other areas of the Support Forum will be directed to this thread.
  • We understand the impact that price changes can have. Please keep our Community Guidelines in mind.
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  • While YNAB has been generally good, it really hasn't been worth the price increases. I would gladly go back to the old YNAB without all the fancy import features (that almost never work).

    I often have to spend time reconnecting my accounts every few days. None of the newly added features are useful for a simple budgeting app.

     

    Don't fix what's not broken.

    Like 7
  • Rubbish move by your increasingly rubbish philosophy. The first time I bought YNAB I paid 60 dollars CAD and it lasted until the next release. You want me to pay over double that for one year? Yeah, you guys have lost me. I really don’t care what you do in the future. As a company, you clearly don’t give a rip about your long time users that got you here. Goodbye.

    Like 6
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 2
      • Reported - view

      Pickle of the North I see you’re Canadian as well? Have you looked at any other good options that support direct sync? I too will be cancelling my subscription. Enough is enough already. 

      Like 2
    • 10SNE1 Check out Financier.io It’s basically YNAB4 for a dollar a month. I was going to jump to them the last time YNAB disappointed me, but I stuck with it because I felt like it was the best fit for me, and it lacked an iPhone app. I’m willing to try fully online to get out of this insufferable money grab. I can’t remember the last time I was so mad.

      Like 3
  • So the promise of a lifetime $50 subscription is just going to be wiped? I signed my daughter and myself under that lifetime guarantee, completely drank the cool-aid on Jessie's promise of how much YNAB cared for it's subscribers people before profits, I guess now he's gone that's out the window...

    As Australian subscribers we already pay extra for a bank syncing service, now with the subscription doubling, we're going from $66 to $131.60 per annum and an additional $25 a year for syncing, I'm looking for an alternative. Buckets looks promising.

    Like 4
  • The handling of this is really disappointing.  Also disappointing:  Going back on a promise to your YNAB 4 customers that this new YNAB was a "paid upgrade" that would only cost us $45/year.  There was nothing in the original messaging about a 10% discount on whatever price you all might charge in the future.  Here's the cut and paste of my email:

    YNAB [email protected] via infusionmail.com

    Happy New Year YNABers!

    On Dec. 30th, we launched the new YNAB—an entirely new web app with major new features like Direct Import of transactions from your bank, Goals, and Age of Money. We believe it will be the best YNAB yet.

    In the heat of the launch, we’ve been slow to proactively reach out and let you know about these changes, and we’re sorry about that! There are a lot of changes, so you’re bound to have some questions!

    Here is what you need to know about YNAB 4

    • YNAB 4 is still all yours. You don't have to switch! We’ll officially support it all through 2016 (keep it running great!) and then unofficially for as long as possible. YNAB 4 resources are here.
    • The new YNAB is a paid upgrade. Five dollars per month, or $45/year for you, because you’re a YNAB 4 customer. (If you purchased YNAB 4 recently, you’ll get the new YNAB free for several months.)

    Tue, Jan 12, 2016, 2:53 PM

     

     

    _____________________________________

    Regardless, I think this all might be more palatable if you provided more notice and also provided some sort of explanation as to why this sudden cost hike is necessary.  It would also be helpful to know what additional functionality we're getting for this extra money? (Loan tracking is nice, but the functionality is very limited as of now - we have to do workarounds, for example, for greater than monthly payments.  It's also not worth such a significant price increase.)

     
     
    Like 7
      • glynab
      • glynab
      • 2 mths ago
      • 2
      • Reported - view

      Mayfly We shouldn't even need to here about the value of new features, that is what the subscription model was marketed as.  Continued revenue to be used to develop new features on a regular basis.

      Like 2
  • This is an example of an SAS update announcement that didn't draw nearly the ire this one has. https://www.iggsoftware.com/blog/2020/07/a-subscription-that-doesnt-suck/

    It was empathetic, transparent, personal from the developer, with individual replies, and very reasonable pricing tiers.  It was also conveyed in email and in the app.

    Like 8
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • Reported - view

      Annieland I see you’re getting deep in the weeds on banktivity. That blog post alone may give me enough reason to give it a good 3 month trial to see if I like it. :)

      Like
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 1
      • Reported - view

      10SNE1 Honestly, it has plenty of flaws and I've never evangelized it, but I never forgot that guy's post.  And head's up, they usually have a black friday discount.  I literally paid after my trial last year 12 hours before they dropped the BF code in my email and support was totally understanding and automatically applied an even bigger discount to my next renewal.

      It's just, at my advancing age, so much of my most-loved software has turned SAS and I've adapted, but I've also taken note to how it's been done.  Just like any shopping experience on land or machine.  

      Like 1
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 1
      • Reported - view

      Annieland What were the most glaring flaws that you came across in your experience with it? Anything that I should be alarmed about? It’s still shocking to me that nobody in this space has really knocked it out of the park in terms of feature set, UI, pricing etc. 

      i know the developers of Budgetwise are going to be launching their official v1.0 release within the next month or two. They’ve been recording it from scratch for the past year. Has some promise and I’m a lifetime user, but the way things went with YNAB, not sure if lifetime means what I think it means. Lol. 

      Like 1
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • Reported - view

      10SNE1 I feel bad discussing a competing product on this thread/forum even further, so feel free to message me any time for more feedback/support :).

      Like
  • Move to Buxfer, that's what I'll be doing in May. Sooo many more features. YNAB is just increasing prices without adding features. That's just messed up. I had a "Lifetime" $45/year subscription. Now $89/year for a bunch of crap I can't use anyway since I'm in Mexico. Buxfer actually works with banks worldwide and is just $3.99/m paid yearly. Screw YNAB and their shady *** practices.

    Like 1
      • Saish Dawg
      • saish_dawg
      • 2 mths ago
      • Reported - view

      Green Beat I wonder how Buxfer knows the total amount of budgeted funds they are tracking with everything fully encrypted ...    

      Like
    • Green Beat I tried buxfer and it looks promising to start with but the interface is clunky. The ledger/spreadsheet style is hard to beat. Actual budget looks good at this point... 

      Like
  • So, uh, that $45/yr for life sure was a hoodwink, eh? One month to find an alternative. Budgets is looking pretty good, this is probably the best news for those guys. 

    Like 5
  • For legacy users it was definitely a promised lifetime subscription rate of $45/year, NOT 10%. 
     

    It is not about the money, it’s in the dishonesty of not standing behind your word to the very customers who helped put you on the map. I would expect this from Verizon or Netflix, not from YNAB. 

    Like 8
    • Tomato Motherboard llbean yep. 

      Pricing

      The new YNAB will be a subscription. This is in lieu of you paying a lump sum upfront, and then our trying to sell you an upgrade every year. It's $5 per month, or $50 per year $45 per year. (During this "soft launch" you score a lifetime-good-forever 10% discount off the annual plan.)

      Like 1
    • Steel Blue Sound this

      YNAB [email protected] via infusionmail.com

      Happy New Year YNABers! 

      On Dec. 30th, we launched the new YNAB—an entirely new web app with major new features like Direct Import of transactions from your bank, Goals, and Age of Money. We believe it will be the best YNAB yet. 

      In the heat of the launch, we’ve been slow to proactively reach out and let you know about these changes, and we’re sorry about that! There are a lot of changes, so you’re bound to have some questions! 

      Here is what you need to know about YNAB 4 

      • YNAB 4 is still all yours. You don't have to switch! We’ll officially support it all through 2016 (keep it running great!) and then unofficially for as long as possible. YNAB 4 resources are here.
      • The new YNAB is a paid upgrade. Five dollars per month, or $45/year for you, because you’re a YNAB 4 customer. (If you purchased YNAB 4 recently, you’ll get the new YNAB free for several months.)

      the original one: not 10% 

      Like
  • I'm (also) a YNAB4 legacy/ lifetime subscriber, presently living in Europe. I will clarify some things in advance - this is a reply to a, by now, very early post in this way too long thread, and the posts which followed by while I was writing. Which I since then turned into a very long post. I am not a/your/anyone's lawyer. So, do think of this as a reply to something you hopefully skipped reading.

    I'm not in any way trying to belittle anyone or step on any toes, BUT I would assume most subscribers for that long to keep enough in their emergency fund (EF) or elsewhere to make the upcoming payment by the due date? Mind that only a fraction of users write on this forum.

    If this cost change hits you unreasonably hard, for whatever reason, then by explaining to customer support, you will get assistance. If the number of requests from users such as you rise to a high enough peak, then something might indeed happen. Or too many escalations per hour. Depending on some factors, naturally. And how quickly or slowly issues go up the chain of command.

    I was pleasantly surprised when I got a rebate the first time, and I never thought the price I paid until now would stick for this long.

    Did I report errors in YNAB4? Yes. Were they ever fixed? No.

    Did I report other errors in web YNAB? Yes. Were they ever fixed? No.

    As my former boss said, you got to draw the line somewhere. He said a lot more, which I forgot. He also ridiculed an employee, in public, over missing a sales target - but anyway, he's long gone. Now, where was I going with this?

    The pain will (eventually) go away, either the company, the oldest subs, the second oldest subs, and so on, to the newcomers and the rest. I'm for sure staying, but do what you feel is right for you.

    Don't think for a second that YNAB the Company hasn't calculated a worst-case scenario. I'm hoping for a good outcome for me, for YOU, for EVERYONE.

    I edited this text umpteen times in Grammarly (in a separate window as I'm not subscribing there), but I'm still unsure if my intent got through. Now it's been I don't know how many hours in the making, so I'll press send.

    Web Grammarly says: "You made that look easy!" Embedded Grammarly complies with a smiley of some kind. Now I feel sad.

    Like 1
      • Seabass
      • Seabass
      • 2 mths ago
      • 9
      • Reported - view

      Moohouse I’m not sure for most of the legacy folks it is hardship. I rather think it is the loss of trust and a question of value.  People want to believe they are valued as customers and not just for $$ and they want to trust what they have been told.   Yes, only a small fraction are on these boards but there are many more on Facebook and Reddit that are not as tame as these boards.  I’ve spent the better part of my day exploring the budgeting and financial software out there and let me tell you there are options and YNAB has lost some of its luster in the 2021 reviews (all prior to this announcement).  It is only a budgeting software/app, not a full financial one and as such truly is overpriced. As comfortably familiar as it is, I am ready to consider other options now that I feel like a disposable unimportant number on their income statement ( sad 😞). This is based on the we don’t care if you stay or if you go attitude expressed by Nicole and  from the lack of YNABs willingness to fully communicate with its customers throughout this turbulent day. 

      Like 9
      • katsmeow
      • katsmeow
      • 2 mths ago
      • 4
      • Reported - view

      Moohouse It is not that I can't afford the price increase.  It is that I was induced to subscribe to nYNAB by a promise of $45 for life if I did it then.  I didn't need to do it then as I was still planning to use YNAB4.  But, I didn't want to lose that lifetime $45 so I did it.  And, now, they are going back on it.  I don't trust YNAB any more.  I have having to go somewhere else but I don't want to reward their bad behavior.

      Like 4
      • Peter C
      • Lavender_Flute.1
      • 2 mths ago
      • 4
      • Reported - view

      katsmeow Same thinking here, its the suddenness and the approach rather than the price (its a specialist service, not comparible to microsoft economies of scale).  BUT - what stops it rising to $200 next year?

      Added point - we'll now only lose our 10% discount if we unsubscribe to risk trying something else, far less than previous.

      Like 4
    • Peter C  $200 next year seems unlikely. In 3-4 years, absolutely. All that happened here was someone did the math and said the new users would take it because it isn’t that dramatic, and the legacy users are so few in number that if they lost even half of us, it wouldn’t matter. It should surprize no one that a budgeting company isn’t about people—it’s about money.

      Like
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 1
      • Reported - view

      Pickle of the North I haven't been a new user since YNAB Pro, but I seriously can't imagine people racing to sign up at this new price.  I didn't even realize what it increased to in 2017 until like, a year and a half later and I was floored.  

      This reminds me of something John Stossel once said about the U.S. Postal Service.  Their M.O. is always to raise prices while decreasing service.  It's almost laughable.  

      Like 1
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • 6
      • Reported - view

      Annieland The worst part is that the people who need it the most are the least likely to be able to afford it. That's just sad from all angles.

      Like 6
    • Annieland me also I was recommending it t someone at work and she went on to create an account and we both said "you gotta be s.... ing me" she said (understandably) "I cant afford that" and I said "I wouldn't pay that either" dont know what her final solution was but YNAB has really lost its way. 

      Like 1
  • Hmm. I can easily afford it after years of YNABing but just don't know if I can justify the doubled price from $45. I've always felt like a lot of YNAB's expense is due to education costs which I don't need. I'm happy for them that they can teach so many people to budget well but I don't really want to subsidize that. I think I could do YNAB budgeting in my sleep now. Plus, I'll be transitioning to retirement very soon in which I control exactly how much income I have on a monthly and yearly basis. Might be time to go to a full fledged financial product for the same price or less. It's been a great 13 year run though!

    Like 12
      • Primaniac
      • furious_falcon
      • 2 mths ago
      • Reported - view

      Superbone Can I look to you to be my educator for all complex issues YNAB, if I remain with them? :)

      Like
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • 1
      • Reported - view

      Primaniac Unfortunately, that goes away with my moving on from YNAB. But YNAB has plenty of educators. You will be fine. Good luck!

      Like 1
  • I’m posting my opposition to the price hike.  I have supported YNAB and Jesse for years since he first released his software.  The move to SAAS was disappointing and a tough sell to the wife that this program is worth it.  But I justified the value.  

    Unfortunately the program hasn’t really kept up with the costs. As a long time user, I feel that this is just another increase and if I am not priced out now , I will be priced out during the next price increase.  Microsoft office can be had for less per month than YNAB,  with a lot more utility.  
     

     I’m not sure what is driving the rate increase, but when my daughter, who also subscribes tells me it’s too much for her budget, I doubt I’ll be able or willing to convince her to pay the the increase. 

    Like 4
  • Absolutely disgracefully handled. 

    I have supported YNAB through YNAB 4 and signing up to nYNAB right from the start. Doubling my subscription price to $120 AUD whilst having never brought us features such as direct import and delivering half baked and frankly useless loan features that only work in a few situations is pathetic. 

    I will be looking for an alternative and frankly am so appalled by this decision. 

    Short notice.
    Poor messaging
    Still not offering all features to most of the world.

    Sort it out YNAB

    Like 12
    • SgtBatten , I go back to YNAB3, and was very reluctant to move from YNAB4 to nYNAB, but finally came over.

      We don't have the direct import in my country but, as for the promise of faster turnaround of new features, have not seen major improvements.  Basic features, that were basic in YNAB4, are still missing (e.g.  you can export with category but cannot import with category...   Not a good backup alternative!!!).

      I don't understand the reasons for this price increase nor am I expectant of any speed increase in implementing or improving features.  

      As you, I will be looking for alternatives in the next month, before my subscription renewal...   Very sad to have to leave YNAB, or downgrade to YNAB4.

      Like 3
      • SgtBatten
      • "YNAB broke" since 2013
      • SgtBatten
      • 2 mths ago
      • 2
      • Reported - view

      Rick Thomas I am fortunate to have until march. I am currently exploring one called aspire budgeting. plan to a run a few in parallel for a few months

      Like 2
  • Occasional price increases are fine and expected. But going from $45 -> $80 is insane.  

    If direct import worked I might think there is the value, but I manually import 50% of my accounts because they don't work regardless how much 'white glove' service I get. I spend just as much time trying to fix direct import as I do working on my budget 😂

    Like 5
  • I'd go back to YNAB4 in a heartbeat as I don't use most of the features on the subscription model and definitely not any so-called "white glove" service, but at $45 a year I was ok with that. Unfortunately, I no longer have the computer my YNAB4 was on and the order look up does not recognize my email even though my invoices go back to 2016 when it transitioned. I've spent most of today looking for alternatives...the closest I found to YNAB4 is Financier but per Reddit, it's no longer being developed although it is maintained - but how long will that last? I am super bummed and definitely feel held hostage. The price itself I could maybe somewhat justify considering what other subscriptions cost and I could technically absorb the cost - but on principle alone,  I cannot stomach a 100% increase to loyal customers who've been here from the beginning. So disappointing!!

    Like 2
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 3
      • Reported - view

      Ivory Falafel If you're on a Mac or use iPhone/iPad, check out Banktivity. I'm not associated with them at all but they have a lot of YNAB offers and then some. I'm going to be giving them a good trial run over the next 30 days.

      Like 3
    • 10SNE1 Thank you. Yes, I'm on Mac and I will take a look...I'm looking into ALL alternatives right now! 

      Like
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 5
      • Reported - view

      Ivory Falafel Let me know what you end up deciding. Going to sign-up now to Banktivity trial as I think there's enough there in the feature set and support from the developers to get excited again. They've added more features in the last 12 months than YNAB did in 6 years. 

      Like 5
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 2
      • Reported - view

      Ivory Falafel Found a 10% off coupon for Banktivity which gives you 10% off the first year subscription if you choose to keep it after the trial. Started my trial today. Coupon code is BFCM2020

      Like 2
      • roxy7699
      • roxy7699
      • 2 mths ago
      • Reported - view

      Ivory Falafel If you know your sign up email you can put it in here, get the activation code and then redownload it, I just did.   

       

      https://www.youneedabudget.com/ynab-classic-help/

      Like
    • roxy7699 Yeah, that's the problem...I don't know my sign up email! My current one that I've had forever (seems like) - is not recognized when I try the order look up. It's been too many years and I can't for the life of me think of what email address I may have used way back then. 

      Like
      • roxy7699
      • roxy7699
      • 2 mths ago
      • Reported - view

      Ivory Falafel oh no ☹️

      Like
      • Primaniac
      • furious_falcon
      • 2 mths ago
      • 3
      • Reported - view

      Ivory Falafel Just as a pointer, if you decide to cancel your Banktivity subscription, you can still use the apps in a basic manner, but all connected services will stop working. That means iCloud backups, sync between devices etc. Just wanted to put this out there, rather than people discovering this later. Still better than not having access to your data at all like YNAB, but something to be aware of. 

      Like 3
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 1
      • Reported - view

      Primaniac I really commended them for that.  The whole reason I've used it for 12 years alongside YNAB is I want ultimate control over my historical data.  I have investment data with all-important cost basis information going back to 1998 and no one can ever take that from me at this point.  And I can attest to their customer support.  I haven't used it a ton (their help doc is actually really good without bloat) but when I have I've encountered some really nice people who have a very long history with the small company.

      Every product, financial or otherwise, has its pros and cons and I try to keep my expectations in line.  But in this day and age I think consumers have really become to embrace how they are treated as a customer and what truly presents a fair value to them.

      Like 1
    • Primaniac Thank you! Unfortunately I am not able to try Banktivity yet as I need to upgrade my OS and I don't have enough storage which means I've got some clean up to do on my Mac - what a pain this has all created, ugh!!

      Like 2
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 1
      • Reported - view

      Ivory Falafel I feel you!  I'm planning on a new MacBook but refuse to until I clean up the black hole my HD is (I say this every time I upgrade my computer).  In addition to our computer graveyard here, I have an HD graveyard with over 30 years of data.  It's bad enough I hoard clothes, candles, and a bunch of other ridiculous stuff... why do I have to hoard data too?? 🤣🤣

      Like 1
      • Primaniac
      • furious_falcon
      • 2 mths ago
      • 1
      • Reported - view

      Annieland Makes sense. I like the way the communicated it and put it across, saying we aren't holding your data hostage etc. Also, just out of curiosity, if push comes to shove, do you think you can use just Banktivity without YNAB for your budgeting? I see that they have incorporated/bettered the zero-budget system into their software, but for me, the big problem is device syncing. I really would not have cared a crap ton if they did not have bank imports etc., but iCloud backup and sync being disabled without a subscription sucks. Just evaluating if it is worth putting money towards. I think I would need more than the 30-day trial to figure that out. What are your thoughts?

      Like 1
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 3
      • Reported - view

      Primaniac I started my 30 day trial today with Banktivity. I've setup all my accounts and to my surprise, every single one of the institutions I have accounts with directly syncs and downloads the transactions without manually importing which is huge for me. I realize many YNABers don't want that but I appreciate the efficiency of it.
      I've also setup syncing across my Mac and iPhone, so far so good. I will say they have made some good improvements to the budgeting interface. You can now set goals with dates you want to achieve those goals and Banktivity automatically calculates how much you need to put away, very similar to YNAB goals. It also has a full envelope budgeting system so you can move money from one category to another if you run short and need to cover it. I wish the UI was a little prettier but I'm going to take it through its paces to see if its something I can enjoy using for the longer term. 

      Like 3
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 1
      • Reported - view

      Primaniac Well, that's why I'm incorporating my attempt with the budget features into my overall fresh(er) start of my main document.  It needed a de-bloating anyway.  I'm kind of a I need to use it to understand it person, and I'm not at the point where I'm ready to give it a whirl (only spent a couple hours testing various methods of import yesterday), but this sure gave me a kick in the pants.  I would go in knowing full well it won't be what I'm used to. But honestly, I've soured on YNAB over the last year because they've changed functionality so much that I'm constantly re-doing my methods which were comfortably on auto-pilot for so long.  So what's a little more adaptation is what I say... Hopefully I'm experienced enough with software, finances, and budgeting to figure it out and roll with the punches haha.

      It seems these days cloud backup and sync is the sine qua non of SAS.  Coincidentally, my husband told me last night that there was another big blowup in the SAS world when the notetaking app Notability announced its move to subscription yesterday.  I'm like, that's what I use!!  Of course, I had purchased it outright, and it included cloud sync and backup, and apparently I'm allowed to use it for a year, and then decide if I want the "free" version with no cloud or the $15 a year version which includes it along with other bells and whistles. Lovely.

      So it just comes down to what is important to you and what you feel is a reasonable price for a feature.  I didn't pay for any importing in Banktivity for years (manual and OFX worked great for most accounts).  But when I had to start minding my mother's finances more diligently I subscribed.  The silver tier ended up being a perfect match, along with frequent discount promos, so it was worth it to me.  And the iOS app is pretty decent, and has had frequent major upgrades, so I can't complain there.

      Hope that helps!

      Like 1
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • Reported - view

      10SNE1 Awesome!  You'll be the pioneer with Banktivity budgeting around here it sounds like.  I'll have to come to you with questions :).  

      Like
      • Primaniac
      • furious_falcon
      • 2 mths ago
      • Reported - view

      10SNE1 Thanks for the feedback. I agree that direct import saves me when I forget to enter some transactions, but those instances are few and far between since I immediately record my purchases. Minus that, I am very interested in seeing what Banktivity has to offer with respect to zero-budgeting since the philosophy has done me real good. I don’t mind using whatever product gives me the best experience and bang for the buck for the philosophy. :) 

      Like
  • Why is the significant price increase so soon? My subscription renews during this December so I have one month to find the extra money. It really surprises me that YNAB wouldn't give at least a couple of months warning, to allow people to build it into their budgets.

    Would YNAB consider having two fee streams?:

    • new YNABers who can access support staff, who will be charged the higher price
    • veteran YNABers who don't have access to support staff and can only access the app, who will be charged a lower price.

    I absolutely love YNAB and have been with you guys for around 6-7 years (even ordered a mug in the most recent merchandise!) but I may now need just go to excel. The cost is just too much for someone who rarely uses support staff and just wants an easy-access excel sheet on their phone.

    I feel like at this price, you are encouraging people to use YNAB and then dump it as soon as they get a handle on their finances.

    Like 7
      • Pat C
      • aiming4ff
      • 2 mths ago
      • 13
      • Reported - view

      I volunteered to do the recent beta testing. My partner asked how much I was getting off my subscription price but I didn't even think about it - I was just happy to do it for free so that the app could improve for everyone. Joke is on me I guess.

      I also was a YNAB evangelist. I referred so many people to the app and had my subscription extended by 5 months. The reward? My subscription renewal now falls in December 2021, so I'll get the price hike.

      YNAB, you could have handled this so much better. Instead you did it a way that has completely destroyed that goodwill. Why on earth give people only 30 days notice of a huge price increase by a mere app notification? Why so openly and brazenly break the promise (and I suspect breach Australian consumer law) that you made to legacy customers? If the user base is growing as much as you say, then how much money were you really "losing" from honoring that commitment?

      I really thought I would feel better about the price hike after sitting with it for a bit. But actually the more I think about it, the more offensive it all is.

      Like 13
    • Pat C thats a great idea and compromise..... Id even be willing to skip direct import (it doesnt work anyway is ive disabled it) I like YNAB but this is just an absolute crap way of doing this 

      Like
  • So I haven't received the in-app notification yet - who knows, it might have been stopped by the network level adblocker I have? So I went into my budget settings, and it still shows a quoted price of US$45. So what gives?

    If I try to buy a gift subscription, it's priced at US$83.99.

    Like 2
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • Reported - view

      TPSReporter Probably won't actually see the new price show up until after Dec. 1st which is when it all kicks in. Mine is still showing the old price too.

      Like
    • TPSReporter I can add some clarification here: This price change is effective December 1, which is when you'll see changes in the app to subscription details. Through November 30th, 2021, anyone can purchase a gift subscription for themselves or anyone else at the current annual pricing of $83.99. That gift year, when it's redeemed, will stack on top of any remaining subscription time in a current subscription. 

      Like
      • Gironaso
      • gironaso
      • 2 mths ago
      • Reported - view

      Dela So we can buy a gift membership for our current account even if renewal is due in January 2022? We don't have to create a new account?

      Like
    • Gironaso That is correct! While you cannot "renew early," you can purchase a gift subscription now and apply it to your own account.

      Like
    • Dela this would be helpful if you could buy gift subscriptions at the $45 rate, for your longest and most loyal customers, though it’s still missing some kind of humane staggered price increase solution for subsequent years, instead of this just being a 12 month reprieve. Buying a “current” price gift sub for myself, that suddenly jumps up from $45, is not an acceptable solution.

      Like 1
    • TPSReporter The new price has now shown up.

      Like
    • Sky Blue Tape (mmille) Yes, so it has. Thanks for the update.

      Like
    • 10SNE1 so is mine -- still shows the correct ($45 ) price for renewal 

      Like
  • A lot of legacy customers complaining, which is fair, but I also think that this increase is enough to be felt by ‘regular’ customers. Ironically thanks to YNAB I was evaluating my expenditure and cancelled another subscription yesterday as I’m trying to save as much as I can.  Bit disappointing that rather than that sacrifice going into savings it will instead go into bolstering the cost of a program I truly like but already feel is almost at the limit of what I can afford to spend on a service of this type. YNAB -please consider whether it is necessary to raise the price by quite this much! Thank you!

    Like 6
  • I have to say, I've reinstalled YNAB4 and updated it to 64 bit. It's like revisiting an old friend. YNAB4 is still lovely, and in so many ways I prefer it to the current web app.

    Like 6
    • TPSReporter Where do you download it? I also own that version and will likely dump the version that was just doubled in price and go back to version 4.

      Like
    • Navy Blue Mermaid Use this link: https://gitlab.com/bradleymiller/Y64

      Follow the instructions and it will download the 32 bit version, then convert it to 64 bit so it works on modern Macs.

      If you're a PC user, you can still use the version that is still available at https://www.youneedabudget.com/ynab-classic-help/

      Like 2
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 1
      • Reported - view

      TPSReporter The problem that still persists with YNAB4 is that after many transactions, it becomes sluggish and eventually requires a fresh start. At least from what I can remember.

      Like 1
      • Peter C
      • Lavender_Flute.1
      • 2 mths ago
      • Reported - view

      10SNE1 Look up the "compact option" (make sure all devices are synced first).

      Mentioned here - https://support.youneedabudget.com/t/h417gz/deleting-old-versions

      Like
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • Reported - view

      Peter C any add ons or tools that would add direct bank imports?

      Like
      • Peter C
      • Lavender_Flute.1
      • 2 mths ago
      • 2
      • Reported - view

      10SNE1 Sorry none i'm aware of, i've always been a manual budgeter because it helped me connect with what I was spending better.

      Like 2
      • Agent99
      • Working to Get Smart at budgeting, finances and life
      • Agent99.1
      • 2 mths ago
      • Reported - view

      10SNE1 I use YNAB4 and don't have many performance issues.  My iPad is slow to sync my budget but that's the only issue I see. 

      Like
  • There's a certain irony in linking Community Guidelines in the original post - I guess asking contributors to "be kind"

    I got sucked into the family branding of YNAB. I listened to the Jesse podcasts, chuckled at the release notes and watched videos with my wife more for entertainment than to learn. For 5 years I've paid for features that don't work in my part of the world because the process and the app were such good value, and YNAB, you know, cared. 

    I guess yesterday was when YNAB corporate decided they didn't need that image any more. I'm not a valued customer who subscribed when most of the YNAB 4 users were still poking holes in nYNAB. I'm not even a pixel on those graphs that tell the board that you can lose up to half of the legacy subscriptions and still be up. Perhaps, belatedly, I am realising that the image of YNAB always was a carefully constructed facade for gullible fools like me.

    So, moving forward, the forgiveness for "Jesse and the gang" is gone. I've left the cult. I'm no longer a recruiter. 

    YNAB is a product and I am a subscriber. If something doesn't quite work I expect it to be fixed. Those maybe/never features need to be rolled out. I won't ask folks on the internet how to do stuff, I will expect YNAB support to, you know, support.

    Greed is good, YNAB. 

    Like 24
  • I can't even express how disappointed I am right now. As somebody who has been using YNAB since the very beginning. I stuck with it when the pricing scheme changed every other time. I locked in what I thought was a lifetime at $45. But to double the price and announce it one month in advance is just offensive and irresponsible. I'm actually shocked. What a disappointment. Years of faithful payments and telling others to use YNAB and my years-long faithful financial partner just told me to pony up double or get lost.

    Like 11
  • My few cents...

    1) YNAB has been fantastic up to now (with some gripes, sure).  It changed my thinking, and got me reviewing every item, is it worth it - do i use it etc.  Personally I don't agree with the "but microsoft only costs XYZ", as YNAB doesnt have the same economies of scale.  It is a specialist service, and - in general - a good one (even for non-US customers).   I found the $45 offer quite surprising if it really wasn't meant to ever change.   Hosting costs aren't going down, even without investors pushing for more returns.  Were we losing them money?  This may be a "Strava situation".

    2) A months notice of a 100% increase with any service and you'd have a hard think about it.  It's their right to increase, and our right to decide if we want to pay that.  Its a good reminder to check every budget item again, am I really using my Apple One fully etc.  Isn't that the YNAB money saving way?

    3) I wonder if the service is solvent now, and will continue to be so with (apparently) some cancellations.  I also wonder if YNAB have considered that the "launch rate" people can now leave the service to try another one and only lose the 10% discount if returning, rather than a (previously) much larger one?

    4) Not sure I'll stay myself.  I like manual entry (even if it did come to the UK), I have minimal debt (just the mortgage which wont model in their loan tool), CC paid in full, no need for support sessions, etc etc.  A decision for before end of january 22 renewal date.  Or maybe much sooner since I have to redo the budget for a forthcoming baby :)

    Like 5
    • Peter C congratulations on your upcoming baby! I appreciate your considered response… I share some of your thoughts (as a fellow UKer, I’ve got used to manual logging of transactions and am not so sure I’d want the direct import anyway… if only I could opt out of it and be charged less!), but right now I’m leaning towards cancelling my sub and finding something else that hasn’t mistreated me as a customer so badly, and stomped all over my goodwill and trust (with a side note of hoping the reaction they’re getting will lead them to reconsider and develop some kind of humane and incremental increase plan, which would definitely be an incentive to stay).

      Like
  • Feels a bit like gouging... that's a massive price increase!

    Like 2
  • First time poster on this Forum here. I read on Reddit today that you guys are pushing this price increase.

    I actually still own YNAB4 on Steam and extracted my key, if the app ever gets taken off the steam store. Until today i havn't even heard about the legacy plan or that you are eligable to a 10% discount if you own YNAB4. I always payed 100% and that's okay.

    But paying 118% now is not applicable for me as a student. I live in the EU and have never used the Bank import. YNAB is, compared to other apps, the best in all features. But i still canceled my subscription today.

    I am happy that i just had my annual payment for YNAB in October, so that i can use the software for one whole year now without thinking about the price increase. But i will be looking into other Software.

    YNAB4 is not enough for me anymore. I have tried it a few months ago because i was already thinking about saving the 80$ every year.

    For everyone reading this reply here, i am currently looking into "Budget with Buckets". The Software looks promising.

    Thank you for all the service, YNAB-Team.

    Like 7
      • Foos Roos
      • The cooliest
      • Cadet_Blue_Network.7
      • 2 mths ago
      • Reported - view

      Sea Green Transistor Is there a guide on how to extract the key?

      Like
    • Foos Roos You can retrieve your key by way of Help>About>Copy Activation Key to Clipboard in the YNAB menu of your Steam purchased copy to then use on your other installation.

      Like 2
      • roxy7699
      • roxy7699
      • 2 mths ago
      • Reported - view
    • Foos Roos yes it's the answer from Maroon Unicorn . It is in the YNAB4 Application itself.

      Like
  • For those of us on the grandfathered plan, this is a hell of a price increase, doubling, with little notice. Mine is due to update in December and now I am looking at double the amount. It's very aggressive and I am kind of confused as to why YNAB didn't consider how much goodwill this will burn. 

    Like 6
      • glynab
      • glynab
      • 2 mths ago
      • 2
      • Reported - view

      Forest Green Cartridge Just look at the amount of posts from people that are now at least willing to look for alternatives.  That can't be a good outcome.  Especially if some of those people actually find something and happen to have a large following here or elsewhere.

      Like 2
    • glynab It won’t matter. There’s probably less grandfathered users than regular users, and with a 100% price hike, they can literally lose half of us and not feel it.

      Like 3
      • Habanero Salsa
      • Second generation user
      • Aquamarine_Pony.8
      • 2 mths ago
      • 10
      • Reported - view

      Pickle of the North Even if that were true mathematically, they’d feel it in lower referrals and less evangelism. 

      Like 10
      • Jon
      • Cornflower_Blue_Yearling.4
      • 2 mths ago
      • 3
      • Reported - view

      Habanero Salsa - Which would matter if their goal were to continue like they were. If, as now appears likely, their goal is to boost metrics in anticipation of a sale, then the loss of "goodwill" and the evangelism of the early adopters aren't factored in as much as the hard metrics, which they will have just boosted significantly.

      It's why even if they roll the pricing back now (unlikely) it's a strong sign of further undesirable changes coming down the road.

      Like 3
    • Jon Yes, that is a logical reason. However, a major positive aspect of YNAB is that they DON'T sell or share our data. If the company changes hands, why should I trust the new owners to respect that? 

      It makes me want to quit now, because I know we won't get a heads up before a sale.  😒

      Here I thought I had time to decide and work on a spreadsheet. A spreadsheet that would save me $100/year.

      Like 2
    • Habanero Salsa One can only hope. It's really the only way to voice displeasure that matters at al to the people who make these asinine choices.

      Like
  • Guess what happened when I was freeing up the budget accumulated for my NOT renewing subscription in January and deleting the YNAB category... 😂

    Like 5
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