YNAB Price Change 2021

Hey all,

You’ll see an in-app message today with more information on the upcoming pricing change that will impact your next renewal. We know—especially for a YNABer—that every dollar counts, and we don’t take price changes lightly.

Questions or feedback about the change can be shared below. Please check out our FAQs for more details, or questions that may have already been addressed.

If you have questions about your account, you can reach out to our Support team from the app on web or mobile.

We hope and trust you’ll continue seeing the value of a YNAB subscription.


  • New topics or comments in other areas of the Support Forum will be directed to this thread.
  • We understand the impact that price changes can have. Please keep our Community Guidelines in mind.
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  • I officially deleted my YNAB account today after the crap fest that was the AMA on Reddit. Complete disregard for its customers. I opened this new YNAB account to let anyone I was communicating with know I'll be over in the Reddit forums for both YNAB & Banktivity to follow along and see where everyone lands on this. My original username on here was 10SNE1. You can find me on Reddit with my username Reddit_Fever! Good luck everyone!!!

    Like 1
  • I didn't bat an eye at the price raise. Folks pay more for Amazon Prime, Netflix, CrunchyRoll, Canva, subscription boxes, whatever. YNAB is not only active software but also a data storage system-- it has your data stored for your own analysis, adds features on the regular, and has helped forecast spending for all changes in life. I'm sorry so many folks are upset about this. 

    Like 1
    • Salmon Commander If I didn't know any better, I'd say you were an employee hack planted here to make this comment. LOL. "adds features on the regular" Are you completely delusional? Go back over the past 6-7 years and tell me what features they have added? Competing products add more features in 1 year than they have in 7 at a fraction of the cost. 

      Data storage? Come on, a basic spreadsheet can store that data. Comparing it to Netflix and Amazon? Are you serious right now? I don't even know what to say about that comment. I mean no disrespect but stop drinking the koolaid.

      Like 14
      • Seabass
      • Seabass
      • 2 mths ago
      • 4
      • Reported - view

      Salmon Commander You have not read this thread, if you think the price is the real issue.

      Like 4
    • Salmon Commander youre missing the point.... this is a sudden increase of more than double the promised cost. 

      Like
    • Salmon Commander LOL data storage system... what a joke

      Like 2
    • Salmon Commander I don't have Amazon Prime, Netflix, Canva, or any other subscription software. I reject subscription software on principle. I made an exception for YNAB because I saw the value in it at that price point and because I believed I'd been promised a locked in lifetime price if I made the transition at that point. Since YNAB is clearly not interested.in honouring that commitment I am not interested in continuing to pay for something that has DEFINITELY NOT doubled in value to me.

      Like 2
      • Salmon Commander
      • Might be a bear.
      • Salmon_Commander.12
      • 2 mths ago
      • Reported - view

      Salmon Commander Big yikes at getting attacked for my feelings. I guess not being grandfathered in meant I had no real understanding of everyone else's ire. I've always paid $84 for YNAB. 

      Like
      • Seabass
      • Seabass
      • 2 mths ago
      • 1
      • Reported - view

      Salmon Commander I'm not a legacy user, but I could have been (stayed with YNAB4 until 2019) so I know what they offered, how they phrased it.  These folks helped make YNAB possible, allowing it to grow and referring so many others.  No matter how much they would like to shrug it off, the current powers that be just tossed them to the side road by reneging on what they promised .  Thank you for at least taking a look and hopefully understanding.

      Like 1
  • Well I have just downloaded YNAB 4 and put it through the 64 bit conversion thingy and it's just what I need - simple budgeting - I'm just about to delete my account - I wish YNAB well, It really did change the way I work with money, but much like life, it's not forever

    Like 1
  • I have just deleted my account, I cancelled my subscription a couple days ago. What a sad ending but on the plus side, really enjoying getting to know YNAB4 again and I am also looking at Actual, really enjoying that. Just need to decide if to subscribe with Actual, main reason being the better phone app, which was always the issue with YNAB4.  Sad thing is I really don't expect them to see what they did wrong.  Good luck YNAB, I'm sure your new customers who can afford or a willing to pay a high subscription charge will enjoy the program, as long as they don't see something of better value first.

    Like 2
      • Seabass
      • Seabass
      • 2 mths ago
      • 2
      • Reported - view

      mealmond  I may support Actual one way or another.  As much work as he has done and as well as it has progressed, he could probably use the funds.  Hopefully one day Actual will be on par with YNAB and then they will have proper competition.

      Like 2
    • Seabass I would say that the number of new users on Actual has increased in the last few days... :P 

      Like 3
    • Turquoise Piano +1 here :) I've had my budget duplicated there for two days, working perfectly.

      Like 1
    • Seabass what is actual????? 

      Like
    • Blue Koala (9a03380df751) https://actualbudget.com

      Like
    • stephywephy thank you -- looking at that one very seriously I tried Ramseys one but no account balainces and annoying ads unless you do the full + thing which I do not need. 

      Like
    • Blue Koala (9a03380df751) Yep, so far so good with Actual Budget. Essentially, a bare bones YNAB (others describe it as YNAB4) that does what I need, and does it well!

      Like 2
      • mealmond
      • mealmond
      • 2 mths ago
      • Reported - view

      Seabass Fully agree, same thought here, YNAB4 will do what I need but Actual is a work in progress but works very well and it could end up being an excellent program.

      Like
    • stephywephy ah thank you! how's it going? I haven't found any reviews on usability and features. account registers? reconciliation? credit card spending handled how? goals? all that stuff its next up on my trial list, every dollar is not what I need -- no account registers! 

      Like
    •  Check out this recorded overview he did today that answers a lot:  https://www.twitch.tv/jlongster

      Like 2
  • Well, I am done with YNAB too. I figured out Reddit (never used it previously), in the hopes that Todd would have something to say that would explain this fiasco that started Monday morning with the one time pop up message and has just gone downhill from there. I saw almost no info come out from him, and what did was hollow and with no new information. If they can’t even run an AMA in a way that allows people to be able to view it, I definitely don’t want to continue trusting them with my financial information at twice the price they promised me. Been a VERY enthusiastic customer and supporter since 2011, but I will cancel as soon as I get my data exported and set up an alternative for account tracking. It is kind of pathetic that they managed to utterly destroy my faith in the company in a matter of 5 days. That said, best wishes to the company and all the staff. I hope you guys have great success in the future, it just isn’t something that I want to continue supporting at this point. 

    Like 7
      • Seabass
      • Seabass
      • 2 mths ago
      • 1
      • Reported - view

      Matt I am beginning to wonder if Todd was made the CEO especially for this moment....

      Like 1
  • Like others have said -- I also recall the $45 a year price for early adopters Im going to look for the email, hopefully it is still here somewhere but I also made the mistake of relying upon YNABs word.-- It was not 10%  off like YNAB is saying, it was a fixed price. Suddenly increasing the price by more than double???? this is a terrible way to do business I felt this was a value at the price but $100 a year??? until when? they raise the price again?

    will it be 129 next year?$149??????   for those of us who've been here since the original remember the original pricing?? it was advertised as a one time cost with no upgrade fees ever - they didn't stick with that either....... I used to brag about this software to anyone who'd listen but no one I knew subscribed due to the cost and they are raising it even higher? and breaking thier word to long term customers as well???? they really have lost thier vision. 

    I also do not use the auto import feature - it doesn't work, I reset the connection it doubles all transactions Ive already entered sometimes adding a credit and debt for the same amounts to further confuse it, I clean that up and by then it has disconnected again. I also agree a tiered price would be a good idea the import feature is not reliable. Even today, all my connections except one have the wrench icon "delayed".  Im not going to bother resetting it again becuase it will do the same thing in a week or two.  

    YNAB has lost its way it is now the same as every other software out there - quicken money etc same high price and same basic services  the subscription model is not a good way to provide the product. 

    this is a betrayal of all the long-term customers. I am glad I have a few months before renewal to find an alternative  I am looking. How do we re-download 4 if it is no longer on the computer? 

    Like
      • Seabass
      • Seabass
      • 2 mths ago
      • Reported - view

      Blue Koala (9a03380df751) Look just below your post at one of Nicole's post.  YNAB is kindly providing you with all the links.

      Like
    • Seabass nice of them. 

      Like
      • Seabass
      • Seabass
      • 2 mths ago
      • 2
      • Reported - view

      Blue Koala (9a03380df751) It is because they care. 

      Like 2
    • Seabass Seabass  doesnt really appear to be the case. and if so they have a VERY poor way of showing it 

      Like
    • Blue Koala (9a03380df751) 

      no they do not care........ they are telling a blatant lie that they do not think we will remember 

      here it is:  I knew it was here in the magic computer somewhere ...... 

       

      where does anyone see "10%" ?????? I dont see it this is what most of us legacy users were promised. 

       

      YNAB [email protected] via infusionmail.com

      Happy New Year YNABers! 

      On Dec. 30th, we launched the new YNAB—an entirely new web app with major new features like Direct Import of transactions from your bank, Goals, and Age of Money. We believe it will be the best YNAB yet. 

      In the heat of the launch, we’ve been slow to proactively reach out and let you know about these changes, and we’re sorry about that! There are a lot of changes, so you’re bound to have some questions! 

      Here is what you need to know about YNAB 4 

      • YNAB 4 is still all yours. You don't have to switch! We’ll officially support it all through 2016 (keep it running great!) and then unofficially for as long as possible. YNAB 4 resources are here.
      • The new YNAB is a paid upgrade. Five dollars per month, or $45/year for you, because you’re a YNAB 4 customer. (If you purchased YNAB 4 recently, you’ll get the new YNAB free for several months.)
      Like 3
      • Seabass
      • Seabass
      • 2 mths ago
      • Reported - view

      Blue Koala (9a03380df751)  It was a touch of sarcasm on my part.

      Like
      • FTroopmom
      • Magenta_Saxophone_0faf3
      • 2 mths ago
      • 4
      • Reported - view

      Blue Koala (9a03380df751)  I have this same email. I posted it as well. As of today I have purchased a subscription to Money Wiz 2021.  It is for Apple but money wiz 3 will work on all operating systems. I am not excited about the point another poster made about budgeting on rented software, which is something I never considered. But now I am aware and will be making moves to become independent from this style of budgeting.  I am paying 49.99, a few dollars more than my 45.00, but I am ok with that. No broken promises no broken trust from Money Wiz. I can manage  my  entire business from my Microsoft 365 software for less than 60/year. Why would I pay more than that per year to manage my checkbook?  I wish I could wish YNAB well, but I can’t. Poor practices. Not trustworthy. I can hope that they see their profound errors in this entire scenario, however it is quite obvious they have no desire to retain the very people who helped them get to this point. And I had no idea what people outside of the US are dealing with. That is deplorable. 

      Like 4
      • 10SNE1
      • jagstyles
      • 2 mths ago
      • 1
      • Reported - view

      FTroopmom I considered Moneywiz but ended up going with Banktivity. I just found it easier to enter transactions in banktivity and preferred the budgeting interface.  I didn’t like how moneywiz only gives you the sidebar of the screen to see and manage all your budget categories. Which they would have used the right pane for that. 

      Like 1
  • oh look.... they just released an update today to "show the correct price"  the new the hell with you rate....... 

    but for those of us who were here a long time ago  so disappointed in this company........ 

     

    HERE IS THE CORRECT PRICE 

    YNAB [email protected] via infusionmail.com

    Happy New Year YNABers! 

    On Dec. 30th, we launched the new YNAB—an entirely new web app with major new features like Direct Import of transactions from your bank, Goals, and Age of Money. We believe it will be the best YNAB yet. 

    In the heat of the launch, we’ve been slow to proactively reach out and let you know about these changes, and we’re sorry about that! There are a lot of changes, so you’re bound to have some questions! 

    Here is what you need to know about YNAB 4 

    • YNAB 4 is still all yours. You don't have to switch! We’ll officially support it all through 2016 (keep it running great!) and then unofficially for as long as possible. YNAB 4 resources are here.
    • The new YNAB is a paid upgrade. Five dollars per month, or $45/year for you, because you’re a YNAB 4 customer. (If you purchased YNAB 4 recently, you’ll get the new YNAB free for several months.)
    Like 2
  • This is a stretch yall. I only very begrudgingly switched from ynab4 last year! I cannot stand this SaaS trend. And the irony, that I *just* finished "trimming the fat" on my other subscriptions last week, that had ballooned to a ridiculous amount because everybody and their mother wants to move to subscriptions. 

    I think I'm done. Ynab helped me get to where I am, but that was then, and I'm smarter with my money these days.

    Like 4
  • +900 replies to this thread and the vast majority, if not all, are pissed off customers with very valid reasons. I’m sure there are  way more than 900 customers unsatisfied by this decision but they haven’t taken the time to check this forum, or don’t use the forums at all.
     

    I want to believe Ynab as a company still has good faith to its customers and will provide a multilayer pricing approach where we can continue paying $45/yr for the basic budgeting stuff, and pay a few dollars more for the fancier features.

    I don’t know, call me naive if you want, but I’m just giving them a last chance to do the right thing before they blow up their customer base and sink the company.

    I guess they haven’t thought this ridiculous price increase will hurt them way more than they will hurt their customers.

    For us customers, it’s just a matter of picking up ynab 4, excel, or any other budgeting app.
    For ynab staff, it might represent losing their jobs due to a downsizing to compensate the lost subscriptions.

    For ynab founders, it might be losing a company that I’m sure has costed them time, money, sweat and tears.

    Hopefully they admit the error before it’s to late and everyone can continue with happy budgeting.

    Like 3
      • Budget_NC
      • Tomato_Snow_237e7f17927
      • 2 mths ago
      • Reported - view

      Sebas C. I wasn't thrilled to receive the note either when I opened YNAB on Monday morning.  However, I think everyone needs to keep this in perspective.  It's true that there are over 900 responses on this thread.  There are  134K members of the YNAB community on Reddit.  I wish YNAB was more responsive and treated their customers like they did in the old days, but I don't think that the handful of us that have been rather vocal in this forum are even a blip on the radar screen anymore.  I find many of their decisions regarding the product to be incredibly foolish and near-sighted, with some of their decisions seeming to be made out of sheer stubborness (like their dogged refusal to give us back a check number field in checking accounts).  That being said, they clearly have enough customers and are making enough money that the opinions on this forum don't matter to them, so I'm not going to waste any more time talking about it.  I'll continue to use the product as long as there isn't a better alternative.  If it makes everyone feel better to keep venting here then carry on.  If you really can't live with the price or the current mindset, vote with your wallet.

      Like
    • Budget_NC A pretty good share of customers on here have cancelled and there will be a whole host who  do not continue with the 34 day trial as the cost is already too high.

      Someone on here hit the nail on the head with how YNAB has watered down pushing its 1-4 rule philosophy meaning for new customers who don't watch YouTube guides and have evangelists who help may find the learning curve too hard and then factor in that cost when making the decision to continue.

      I have spent the last 6 months trying to convince a mate to give YNAB a shot. He gave it a go and just got so confused with the set-up (even with help) that even before the price change he questioned the value. Now the price has gone up he's just been given a further reason to not sign up! 

      Like 1
  • for those going back to ynab 4 on the Mac, using the converter - what will happen when apple updates the OS again? will we suddenly lose access to 4?    

    HUGE concern. I was happy with 4 and I only changed because YNAB promised the fixed price for those who upgraded ( a lie as we now know) but now that 4 is not supported, is it reliable?

    -- more reliable than the word of YNAB at least? because apple will update. I dont really use the direct import anyway (fails or duplicates transactions) and mostly use desktop on my Mac.  

    and yes, that is what YNAB promised when it went to subscription model but thats not important right now because theyve decided to change it.

    Like 1
    • Blue Koala (9a03380df751) Really the only answer is that no one knows the future, so there is sadly no way to tell. What we know is that YNAB doesn’t support it at all, so there will be no help from this steaming pile of a company, which should surprize no one. For their part, Apple’s software and hardware marches on without the slightest consideration for individual software developers, so there’s always a chance that some change they make will render everything unusable, which good developers will deal with (again, no love here—YNAB moved on and basically told us to pay up or leave for that). It’s not as likely, but yes, it could happen and if it does, you’re pretty much done. But, for today, it does appear to be a viable option for those of us who used the software before the last time YNAB screwed us with the SaaS change. Whatever the case, the best option is to start to move away from YNAB. Fool me once, shame on you, fool me twice, shame on me. This is the second time I’ve been slapped by this company, and even if takes a few months, there’s no way I’m staying.

      Like 3
      • Budget_NC
      • Tomato_Snow_237e7f17927
      • 2 mths ago
      • Reported - view

      Blue Koala (9a03380df751)  The main issue was that the original YNAB4 was a 32 bit application and all Mac OS releases are now 64 bit.  The script converts YNAB4 to 64 bit and you should be good for a while.  As Pickle of the North has said the future cannot be predicted.  But I tried it last week on my Mac just for kicks and it was working on Big Sur.  I haven't tried it again since updating to Monterey last weekend but don't think it will be a problem.  However, as I stated earlier in this thread, the Adobe Air code is showing it's age and it may not be particularly snappy for you.

      Like
    • Blue Koala (9a03380df751)  This is exactly my concern, we already know Apple will update.  Is moving back to YNAB4 now just kicking the pain of getting comfortable with an alternative budgeting system down the line?  I think so, unfortunately.

      Like
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 5
      • Reported - view

      Forest Green Commander I loved the old YNAB just like everyone else, but like any decent software it took me a little while to get a flow going with it.  I hesitated on the nYNAB switch for 2-3 months and then went for it, of course running it simultaneously with YNAB4 until I felt comfortable enough to retire it.  Then with a gazillion arbitrary changes to nYNAB (not exactly upgrades in functionality, duh) I had to adapt my usage more and more to keep my workflow the way I felt comfortable.  At this point I no longer want to do that, however I am moving forward, not backwards.

      I fully appreciate many people returning to their old YNAB, but with many different choices out there, even if they're different from YNAB in various aspects, I'd rather develop a new workflow and give myself a chance to get comfortable with it, as I have several times in the past.  That's not to say I don't use some REALLY antiquated software that still works and there is absolutely NO replacement for, but whenever possible I choose to move forward and I enjoy the challenge and satisfaction of perhaps finding something new and hopefully, better.  Just my two cents! :)

      Like 5
      • mdmangus
      • mdmangus
      • 2 mths ago
      • 2
      • Reported - view

      Blue Koala (9a03380df751) 

       

      Budget_NC I tried 64 bit on Monterey using a M1 Mac.  It opened fine and was using drop box between it and my iPhone 11 to sync transactions from the YNAB (Classic) mobile app.  I think the area that will possibly break will be the iOS or Android app first since we have 64 bit working on Macs.  Luckily YNAB updated to drop box API change before ending life of support on YNAB4.  We are lucky they did that.  It also has PC version as well. 

      Another old competitor app MoneyWell users were not so lucky with drop box api change and it basically killed the app.  That app now had new company trying to revive it but its had a 2 years battle and they got desktop app working but no mobile up yet.  Its interface is also still a decade old until this company gets done with their rewrite.

      Its always a situation where drop box could come out with another API change and their is nothing that will happen to make YNAB4 or mobile classic apps to work again with its syncing.  Once that happens you will be left to just desktop client and maybe WIFI sync.   These old syncing had problematic occasions causing you to sometimes clear your cache or uninstall mobile app and reinstall to resync budget on the mobile apps.  You know stuff don't work when you are making transactions in mobile and they don't appear in desktop.

      Reason some of us decided to go with the flow and migrate to nYNAB so we could have a more mature sync built on YNAB's hosted platform versus depending on drop box to make it work.

      I'm strongly looking at trying to bring my YNAB4 that I ended in 2017 up to date and see if it is reliant enough with mobile etc.

      Right now I see actualbudget.com a strong choice that is currently $4/month that has local app that allows syncing giving you ability to view your budget on web and mobile. I haven't played with its mobile app yet, but overall is a strong option to choose.

      ActualBudget software states it support importing YNAB4.  When I went import it found the .ynab4 files that I had in drop box folder locally.  See attached image.  I always kept all my data moving from all versions of YNAB, so my YNAB4 file had data from 2008 to Dec 2017.  It imported all the accounts, closed or not and all the categories were in the budget with its master categories.   <-- This right here makes me feel good about my options to use YNAB4 with this possibly allowing a better mobile experience, etc.

      Only thing it did not bring over was scheduled transactions, so those will have to be setup again.

      Obviously no guarantee that this software doesn't go bust if we choose to stick with YNAB4 for a while and these companies fail.  Will just have to hope to find another competitor that offers a import or start from scratch with importing csv data and manually setting categories in new software.

      You should export your data from YNAB4 before upgrading to a new OS that has your YNAB4 installed if you think it might stop working.  If not, then you will need to find another computer or revert your computer to previous OS which usually means backup your computer and install a previous OS install...

      Like 2
    • Annieland That's a fabulous way of looking at this, and I really appreciate that perspective.

      Like 2
    • Forest Green Commander my thoughts also -- Im afraid to rely upon an unsupported app because I know its only a matter of time before an apple update makes it non-functional.  with that in mind, I am going to look at a new platform - giving 'every dollar' a run right now but there doesnt seem to be an account register in here so thats a no for me so far. next up is 'actual budget' then maybe "toshi " but that one seems limited on the arrangement of the budget order so who knows? I really do miss the old ynab - the one that seemed to care about helping people reach their goals. sometimes success really does ruin good thing 

      Like
      • ynaber2613
      • ynaber2613
      • 2 mths ago
      • Reported - view

      mdmangus Thank you for this detailed explanation, I have a Mac M1 also and will be trying YNAB4 on it.  I'm still running Big Sur now but expect to upgrade to Monterey soon.

      Like
  • I just downloaded YNAB4 and the 64bit shell... Oh my... it's like coming home!  I'd forgotten how much I missed the nice, clean interface of the program.  I can do without the mobile app, as I do most of my work on my laptop.  This just feels soooo much better!!

    If I decide I really want a mobile app and a SaS program, Actual is the one that seems the most user friendly to me.

    It's nice to have options.

    Like 8
      • PinguinCoder
      • Software Developer
      • Tan_Zebra_d69cdb118645
      • 2 mths ago
      • 1
      • Reported - view

      Persephone's Mom I totally agree! I've just cancelled my subscription today and reinstalled YNAB4 on my PC and I love it! The only thing im really missing is the undo/redo and the goals from the new YNAB. But because I dont pay a dime for using YNAB4 I can live with that :D

      Like 1
      • Orchid Python
      • YNAB since 2005
      • Orchid_Python.9
      • 2 mths ago
      • Reported - view

      PinguinCoder Don't forget cancelling your subscription, isn't the same as deleting your account and getting a pro rata rebate

      Like
    • Persephone's Mom I also loved ynab 4 and only changed over to this nynab becuase of the promised fixed price ----- we all know how that went,  Im afraid to rely upon unsupported software --- likely only one apple update away from being unusable. progress right????? good luck! 

      Like
    • Blue Koala (9a03380df751) That would be my fear. YNAB4 was written in the days before Apple Silicon. I haven't tried running it, so I can only guess... but, I'd imagine it only runs on new Macs thanks to Rosetta 2. Once Apple has offically transition off Intel CPUs it will only be an OS update or two between Rosetta 2 is discontinued and all Intel-only applications cannot be ran.

      Like
      • Budget_NC
      • Tomato_Snow_237e7f17927
      • 2 mths ago
      • Reported - view

      Cadet Blue Mainframe Multiple users have confirmed that YNAB4 is running on their current M1 Macs.

      Like
    • Budget_NC Yes, I'm not suprised - that's what Rosetta 2 is for. My point was; Is it running natively (as an ARM binary) or under emulation via Rosetta 2? Consider YNAB4 existed well before Apple Silicon the conclusion is obvious. This app will work for as long as Rosetta 2 is around, which given Apple's previous transitions, will be for about 2 years.

      Like 1
      • mdmangus
      • mdmangus
      • 2 mths ago
      • 2
      • Reported - view

      Cadet Blue Mainframe I launched YNAB on my work M1 Mac to see if was Rosetta 2 or native.   It shows intel, so indeed the Adobe Air 64 bit runtime is using Rosetta 2.  See attached image.

      Looking up Adobe Air was transitioned to Samsung from Adobe, but it seems they are committed to updating to Apple Silicon.

      That probably means will need to eventually update this script to swap out the intel version to the Apple silicone version.  With that the original Rosetta when Apple moved from PowerPC to intel was around for a long time.  Regardless, hopefully since this app was written in Adobe Air it might be able to be ran natively on Apple Silicon.

      https://airsdk.harman.com/faq

      What platforms does HARMAN support?
      The main platforms are Windows, MacOS (including Apple silicon), Android and iOS, with support now added for Linux (x86_64 initially). HARMAN plans to continue with these platforms and their future iterations including new versions of MacOS, Windows 11, and similar updates. New functionality will be incorporated across these platforms where appropriate with the goal of keeping cross-platform app development as straightforward as possible.

      Again, this would probably require someone to review that script to see what it would take to switch out again.  This is as far as I'm taking this research.

      The mobile apps most likely will bite the dust before this desktop app does.  Who knows.

      Like 2
      • PhysicsGal
      • Nerdy female homo sapien
      • physicsgal
      • 2 mths ago
      • Reported - view

      mdmangus By that time I bet Actual will be a great competitor for YNAB and it allows you to import your YNAB4 budget. It’s really similar to YNAB4 but still needs work. 

      Like
      • ynaber2613
      • ynaber2613
      • 2 mths ago
      • Reported - view

      PhysicsGal Hopefully Actual and other competitors are monitoring what is going on with the YNAB user base and will speed up their competition efforts.  The more competitive products available the lower the prices will go.

      Like
    • Cadet Blue Mainframe I read somewhere that it took Apple7 years to take away the translation software going from Power PC to Intel, so they might not remove it for another few years.

      Like
      • DosBoss57
      • Sales Manager
      • Sky_Blue_Drum.14
      • 2 mths ago
      • Reported - view

      ynaber2613 You can bet they are!!!

      Like
  • This seems like a strategy all the MBA whiz kids are trying these days.  The honeymoon's over!   Why wouldn't I go back to Quicken, it's cheaper and does more?  Don't get me wrong, I really like YNAB, but the subscription model has likely priced me out.  I can easily afford it, but I don't spend money just because I can afford it.  Increase is okay, massive increase is greed.

    Like 6
  • I am a legacy customer and believed I had signed up for a subscription of $45/year for life. I would not have signed up for a subscription at all if that wasn't the case – YNAB was, and remains, the ONLY subscription service I have ever signed up for.

    My subscription renews next week, so I could have had another year before the price increased. But like others, I am furious at the way YNAB have handled this. I have used the web version every day since 1 November and have not had a pop-up message about the increase. There has been complete disregard for the lifetime cost promises made a few years ago – how can anyone continue to believe, for instance, that their data will never be sold as they promise? I live in the EU so can't use the import facility, I have no need for the new loan thingy (didn't even know it existed until reading this thread) and can't imagine what other features YNAB could possibly offer me now to justify a doubling of my subscription.

    I've just cancelled my subscription. If I am going to pay anyone for budgeting software again, it certainly won't be YNAB.

    Like 10
    • HappyBean we all are -- we all were promised the fixed price and ynab has made thier position clear by continuing to insist on the 10% lie -- kinda like watching CNN. reality is what they say it is no matter what actually happened. I guess we all need to decide to continue or move on. I miss the old ynab the one that seemed to care about helping people get finances under control. 

      Like 3
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • 7
      • Reported - view

      Blue Koala (9a03380df751) And Fox news. Probably better to keep politics out of it. :)

      Like 7
  • Not happy about this at all. They goofed up in three ways;

    1. A more than 2x price bump

    2. Less than a 30 day notice

    3. Breaking a promise to those who had a grandfathered rate

     

    Do any one of those and it's bad, and you'll probably be ok in the long run. Do all three at the same time.... just SMFH!

    I've used YNAB since the old days. I've recommended it to other people, and honestly believed that, despite all the problems, nYNAB was worth the $45/year. Sure, sync was broken more than it was working, sure they removed a ton of features from YNAB4, but it was viable subscription model and allowed them as a company to grow.

    But, for nearly $100/year - WTF?! I pay less for Netflix for that. More importantly, I can pay a LOT less for most of their comptetitors, and specificlly this puts them at nearly the same price as Quickbooks - an app that would be a LOT more useful for me and my business.

    I'm sorry YNAB, but I'm done. I'll also be sure to let everyone I know how shitty YNAB turned out to be.

    Like 6
  • I rarely post on here but felt absolutely compelled to add my name to the long, long list of unhappy customers as I don't want my silence to be assumed tacit consent/acceptance.

    I've used your method/software since 2014, use the software (since YNBA4) every single day, was a moderator at the old forum, and even put my trust and weight behind nYNAB when so many others didn't. Plus I'm an iOS beta tester now and I took every opportunity I could to help others find the peace and financial security YNAB helped me find. 

    Please, please don't insult our intelligence further by intimating, somehow, that hundreds of us "incorrectly" believed we were grandfathered in at $45 when it was "really" just the 10% discount. It is simply not possible that we are all mistaken (and even if we are – which I am certain we're not – the fault for that lies with you, not us). Either you lied to us in 2016, or you're lying to us now; which is it to be?

    Even without the caveats about features many of us don't use (e.g. importing; I'm in the UK, so it wasn't even available for years, and even now, I believe manually adding my transactions makes me more mindful of my spending), I could accept things may have changed and you need to bump the price to cover spiraling costs.

    But to mislead us about the grandfathered prices, give a month's notice, and ask *budgeters* to double the price of a subscription - which, for many of us, makes YNAB more expensive than any other sub service we use – is insulting to the point of hilarity. I'm absolutely astonished, but it's the fact you keep telling us that we're mistaken about the grandfathered pricing that stuns me the most. 

    You may keep doubling down on this decision - just as Jesse doubled down on running balances, etc. etc. until the u-turns came – but I want you to know that these last few days have irreparably damaged the trust and faith I had in YNAB. I'm so, so upset that you've taken our faith, respect, and commitment to your product and stomped all over it. 

    YNAB has every right to change its pricing. But it has no right to tell hundreds/thousands of us that we were wrong about the promise you made to us. If you want to eff us over, at least have the fortitude to do so honestly and admit you're going back on a promise you made to us back in 2016.  I also suspect you've sorely underestimated just how much grassroots marketing and support long-term users did for your growing subscriber base.

    Like 29
      • HappyBean
      • HappyBean
      • 2 mths ago
      • 11
      • Reported - view

      Anarane I completely agree about the lying. And I think it is something that people who are angry but have decided to stay should consider – YNAB have promised never to sell anyone's data, but can that promise be believed now? Or will they say in a few years time that everyone 'misinterpreted' what they meant by that?

      Like 11
    • HappyBean 100% agree. Once they make and then break one promise, where does it stop? They've never explicitly said that they will never in the future EVER sell, share, rent, etc our data. The fact that they're playing word games only lends to distrust.

      I for one have already start moving my budgeting over to Buckets.

      Like 5
      • Orchid Python
      • YNAB since 2005
      • Orchid_Python.9
      • 2 mths ago
      • 6
      • Reported - view

      HappyBean I've listened to politicians long enough to know when the language being used is loose enough to change what it means - "YNAB will never sell anyones data" isn't the same as "We will never give anyone access to it" YNAB just give it away to a shell company, and the shell company sell it on - still meets the original statement

      Like 6
      • katsmeow
      • katsmeow
      • 2 mths ago
      • 9
      • Reported - view

      Anarane So much this.  I've used YNAB back to the spreadsheet days.  I was on the old forum when nYNAB came out.  Everyone certainly thought that the $45 was lifetime.  It was how it was sold to people.  No one from YNAB was coming on to the forum (and they were there regularly then) telling us that we misunderstood and it was really only a 10% discount that could go up and up.  If we "misunderstood" it is because they wanted us to misunderstand to get us to sign on nYNAB.  Many of us were perfectly happy to stay with YNAB4 and signed on to the $45 precisely to grandfather in that price forever.  It is this current disingenuousness that bothers me the most.  And, it is why I will not pay the increase.

      Like 9
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 2
      • Reported - view

      Orchid Python Your comment reminds me of the terms and conditions of those Ancestry DNA tests.  Every once in a while I come thiiiis close to trying one out, and then I read the doc and I'm like, nope, nada, never.  There's tons of language in there that hints towards while THEY may keep info anonymous, that's not guaranteed by others who could be in charge of the data any time in the future.

      I'm totally not saying YNAB is being nefarious privacy-wise, but I know what you're talking about.

      Like 2
      • monkeyhanger
      • No animals were harmed
      • monkeyhanger.1
      • 2 mths ago
      • 5
      • Reported - view

      katsmeow I've changed my email address since so I don't have access to verify this but I swear I only changed to nYNAB when I did (end Dec 16) because there was an offer along the lines of:

      • switch now and you get $45 for life
      • switch after this date (or cancel and renew at any time after this date) and you will get 10% off the price at the time.

      If there was no $ benefit to switching before that date, I've basically wasted 5 payments of $45 because I was perfectly happy with YNAB4. I don't use automatic import (can't at the moment but have no desire to either), have never accessed support (other than watching a set up video when I transferred), AOB is worse than useless, the new loan accounts are under-tested rubbish and think the move towards automating so much is, in the long run detrimental to many new users. It was the process of actively thinking about each category that made the most difference for me. I miss walled months, the opportunity of a multi month view oh and the whole SFTF issue just makes me 😱.
       

      The only thing I actually prefer is that the red arrow no longer exists (unpopular opinion, I know but DH over-used it and it's easily recreated if you actually need it for reimbursables). I do use the goals function but I would happily do without and don't want more complicated goals. I quite like the credit card function but only because I fully understand it. There may be other stuff because I can't 100% remember YNAB4 now but none of that is close to justifying an unnecessary $225. 

      Like 5
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • Reported - view

      monkeyhanger I was a nYNAB beta tester before it even soft launched but didn't subscribe until days before the $45 offer ended as I preferred YNAB 4. I think that was a couple years after it had launched in January, 2016.

      Like
      • monkeyhanger
      • No animals were harmed
      • monkeyhanger.1
      • 2 mths ago
      • Reported - view

      Superbone 

      Like
      • monkeyhanger
      • No animals were harmed
      • monkeyhanger.1
      • 2 mths ago
      • Reported - view

      Superbone I’ll be honest I don’t remember exact details. I just know I wouldn’t have made the jump then unless I thought there was a very good time-limited reason to do so. 

      Like
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • 1
      • Reported - view

      monkeyhanger Yep, that's exactly when I did it. At the last possible minute. To lock in that $45 price.

      Like 1
  • A bridge too far for me. Subscription cancelled.

    Like 5
  • YNAB is well on their way in cornering the market on affluent budgeters! 😜Good luck with that.

    Like 3
  • This increase is absolutely unacceptable. I understand periodic increases due to inflation, but this is significantly more than that. Regardless of the fact the price was doubled (which is itself poor form), the new price is simply absurd on its face. Mint premium for example is $40/year (basic is $10/year). $100/year?? Really?? Overpriced Disney+ is cheaper than that at $80/year. Microsoft Office 365 (which has far more products in its software suite that need to be continually maintained) is $70/month. You are telling me it costs more to continuing developing YNAB than Microsoft Office? No way. And if it does, then YNAB must be horribly and inefficiently managed. Otherwise this is a blatant grab for more profits, with executives hoping they can pull it off.

    I've been using YNAB for many years now, and have dealt with a number of changes I haven't been crazy about (including the move to the online version) but have continued to use it nonetheless. But a sudden doubling in price is not acceptable - and the price is more than many premium video streaming platforms (which is even more ridiculous).

    Like 4
    • Tan Barnacle I completely agree. As a C-level officer for a technology company I was thinking the same things. YNAB's technology costs should be NO MORE than $1/user/mo - assuming it's poor technology. Assuming they have IT folks who know what they're doing, technology costs should be closer to 1/4th of that.

      For them to want a price increase of this magnitude, they're either poorly managed, or it's a blatant money grab - maybe both? I suspect they have too much in the way of personnel costs.

      From browsing LinkedIn they have too many managers, most of which have meaningless titles for a company this size. Things like having a COO & a CEO - this isn't a fortune 500 company! Or having multiple project/product managers, or dedicated HR staff. In short, there are too many cooks in the kitchen.

      I do know that their CEO has been in that role for all of 10 months. Sounds like a rookie mistake.

      Like 2
      • Seabass
      • Seabass
      • 2 mths ago
      • 3
      • Reported - view

      Cadet Blue Mainframe IMO, Todd is just a shield for Jesse.  I don't care who the CEO is the buck and business decisions stop with the privately held owner(s).

      Like 3
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • Reported - view

      Tan Barnacle Join the exodus.

      Like
    • Seabass I couldn't agree more. For years in the old YNAB forums under my old username "Jagstyles" I used to warn everyone about SaaS and how slow YNAB was to roll out features and how I didn't trust the direction they were going. Unfortunately, the vast majority were drinking the koolaid and I eventually went on board with nYNAB. Glad to say I have found another home in Banktivity with a hell of a lot more features. It includes envelope budgeting, albeit, not quite as nice as YNAB but a small price to pay to get the hell out of this place.

      Like 4
  • At this point the attachment to charging every user the same cost despite many not even having access to direct import at all must be a drain on their profit margins. But maybe I’m wrong. It’s not my decision to make. But that’s the request I’ve seen already from so many users and they seem adamant to not change that policy. If you don’t care about bank importing, and don’t want to go back to YNAB4, try Actual budget.  Seems like the best solution and will support a brand that will actually end up being a good competitor to YNAB so it’s not an effective monopoly anymore. Download it and give it a try on their trial. It’s not as sleek as YNAB4 yet, IMO, but the app does more than the ynab classic app did. 

    Like 7
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • 4
      • Reported - view

      PhysicsGal Direct Import is a must for me personally. I can't imagine all the outside the US customers that have put up with the lack of DI all these years and yet pay the same price as everybody else. That's absolutely ridiculous. I also love how YNAB had strung them along for so long. See the thread. It's almost heeeeeeere! is what YNAB has been saying for a very long time now.

      Like 4
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 1
      • Reported - view

      Superbone I agree.  Over the years I inched more and more towards direct import for more and more accounts.  It doesn't mean I "set it and forget it."  I am actively involved pretty much daily, and still will record lots of expenses manually, and never go without recording any check I write in a register as I have since I was 20 yrs old.  

      In our early YNAB days I used to have one of those receipt spindles by the door for my husband to put his receipts on when he came home each day.  The purpose was twofold.  First, money was so tight I had to record every trip to McDonalds pretty much the day he made it to keep the budget sound.  And secondly, without Direct Import I'd have no way to know about that Big Mac until weeks in the future when I attempted to manually reconcile a CC account.  Now, I see it as pending, roll my eyes, and approve it and move forward.  So I feel bad for the international folk too who have been without it for so long and at such price points.

      Like 1
      • MXMOM
      • MXMOM
      • 2 mths ago
      • 2
      • Reported - view

      Superbone direct import was the main reason I ended with YNAB. I had ditched quicken (ironically because they transitioned to subscription pricing) and was using Dave Ramsey Gazelle web application. Then they launched Every Dollar which did not support Canadian banking. So I started with YNAB   I do all my entries manually but the import is my double check that nothing has been missed. 

      Like 2
      • ynaber2613
      • ynaber2613
      • 2 mths ago
      • 1
      • Reported - view

      Superbone I guess I fall on the other side of direct import, I tried it in the past but never liked it and do not use it with nYNAB now.  I tried to maintain the methods I used in YNAB 4 as much as possible.  I do like the goals but can live without them.  I am going to try to get YNAB 4 working on my Mac M1 and see how that feels after using nYNAB for several years.  I see others have already got it working on theirs with the latest OS release.

      I looked on the Apple store for the old classic YNAB 4  iPhone app, do you know where to find it?  All it shows is the newer app.

      Like 1
      • Habanero Salsa
      • Second generation user
      • Aquamarine_Pony.8
      • 2 mths ago
      • Reported - view

      ynaber2613 You should be able to find it under Purchased in your App Store history on your phone. 

      Like
      • ynaber2613
      • ynaber2613
      • 2 mths ago
      • Reported - view

      Habanero Salsa found it, thanks.  I thought I looked this morning.

      Like
      • ynaber2613
      • ynaber2613
      • 2 mths ago
      • 2
      • Reported - view

      ynaber2613 OK, I managed to get YNAB 4 working on my Mac M1 and also downloaded the classic app for my iPhone.  I manually entered account balances, pending transactions, and spread the budget.  I then reconciled all accounts so everything matches nYNAB at this time.   It all seems to be working fine.  I will use them in parallel until I decide to cancel nYNAB, my term expires in March.

      As someone mentioned earlier it actually feels good to be back in YNAB 4.

      Like 2
      • SgtBatten
      • "YNAB broke" since 2013
      • SgtBatten
      • 2 mths ago
      • 3
      • Reported - view

      Superbone 170,000 manually entered transactions and counting

      Like 3
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • Reported - view

      SgtBatten Whatever floats your boat! 😄

      Like
      • SgtBatten
      • "YNAB broke" since 2013
      • SgtBatten
      • 2 mths ago
      • 1
      • Reported - view

      Superbone I've been forced to do that. When I jumped to nYNAB on day 1 there was talk of DI being available everywhere soon. That all disappeared over time.

      Like 1
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • Reported - view

      SgtBatten Got it. AND pay the same price as those of us that DO have DI.

      Like
  • I started using YNAB4 in 2014 and then moved to nYNAB February 2016 for the grandfathered rate of 45 USD per year.  I live outside of the US so I have to account for fluctuations in exchange rate and I can't use half the features.  Why are you trying to gaslight grandfathered subscribers into believing they were only offered a lifetime discount of 10% and not 45 USD a year for life?  Did YNAB fluff up the communications back then or is YNAB trying to rewrite history?  Place bets now!

    I'm running an old Mac so should be able to go back to YNAB4 relatively easily.   I won't be paying the new higher rate that's for sure as a) it is not the rate I was promised when I moved to nYNAB, and b) it does not represent value for money to me.

    So long and thanks for all the fish.

    Like 6
  • I regret to say that I have cancelled my subscription too.

    As a non-US user without direct import (and the fact that YNAB is partnering with a provider who does not support Dutch banks soon), the price bump from the grandfathered original price is just too steep. Funny enough YNAB4 will still be able to fulfill all my needs.

    Like 6
  • I've read through a lot of this thread, but not all of it.  I have read enough to know there are a lot of folks who are unhappy about the sudden price increase.  I had YNAB Pro and then YNAB4 back in the day.  A while back YNAB4 stopped working on my Windows desktop after upgrading the OS, so I subscribed to nYNAB at the $84 annual price.  I'm not too worried about paying an additional $15 if/when I go to renew next August.   Then recently I found that, for some reason my YNAB4 program was once again working.  I am going to be watching closely to see how the YNAB folks handle things in the next few weeks, and that will affect my decision as to whether I renew next August, go back to YNAB4 on my desktop, or possibly seek out another budgeting program.   There's no way I can know for sure what is going on behind the scenes at YNAB HQ, but I suspect they considered the possibility that some, if not many, grandfathered users would cancel their subscriptions.  In fact, I have seen in the Reddit threads where users have posted their email exchanges and in response to subscribers' statements of outrage, the YNAB staff has been helpfully explaining how they can cancel their subscription.  

    Someone in this thread or perhaps on Reddit speculated that the company may be coming up against revenue targets that they promised investors that they would meet, and this could be a kneejerk reaction to trying to quickly generate more revenue.    Whether that is the case or not, this whole thing does remind me of when Jesse decided to change from a single-pay cd program model to an online subscription model.  I recall similar sudden announcements of the change then, as well as quite a bit of backlash from consumers.

    Here's what I do know, and that is that the principles I learned from YNAB  can be applied regardless of what budgeting method I use--though admittedly it might take a bit more work.  I don't really have a dog in  this fight at the moment as the price increase isn't going to really affect me until next August--and even then it's only another $15, so any decision I make about sticking with YNAB will be based solely on how they handle things going forward.

    Like 4
      • PhysicsGal
      • Nerdy female homo sapien
      • physicsgal
      • 2 mths ago
      • 9
      • Reported - view

      Bad Mister Frosty yeah, I’m in the same boat in that I don’t have the 2x price increase, it’s really only $15, but I think I don’t want to give my $ to a company that gaslights and sh&ts on it’s longest and most loyal customers who got them where they are by raving about YNAB to anyone who would listen. I got my sisters and parents on YNAB and they will probably keep paying for it, but I just can’t stomach giving them that much money every year and with who know how much increases coming in the future. And for them to not even consider a tiered plan for those who can’t or don’t use direct import is just insane to me. And then for Todd to say it’s analogous to paying for a gym and not using the pool!!!???  Well what if you are not allowed in the pool but still have to pay for it?  

      Like 9
      • Seabass
      • Seabass
      • 2 mths ago
      • 2
      • Reported - view

      PhysicsGal And for all these years, that is what has happened to those outside of the US with direct link (I am in the US).  For Todd's information, I don't use the pool at the gym and so I don't pay for the higher tiered service that includes the pool, sauna and message chairs!  😛

      Like 2
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • 4
      • Reported - view

      Sounds like Todd needs to change gyms. I am.

      Like 4
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 5
      • Reported - view

      Seabass Yet another reply misfire... they just can't stop digging that hole.  I was pretty neutral on Jesse, and kept my fangirling to his software, but I feel like he's somewhere screaming (or crying), "I built this company for nearly 20 years and you all just ruined it in a WEEK!"  🤦🏻‍♀️

      Like 5
      • Orchid Python
      • YNAB since 2005
      • Orchid_Python.9
      • 2 mths ago
      • 6
      • Reported - view

      PhysicsGal Ironically these are the customers who are quite cheap to keep, because they pay for,  but hardly use any of the extra services - like support. I never really liked the concept of direct import because I felt it didn't make me look at my budget as much as I do - also being in the UK where we didn't until a few days ago (join the beta testers) have this. Anyway I appear to still have access to the forums (?how long) but I've deleted my account and gone back to YNAB 4 - and truthfully, I'm getting the same out of YNAB4 as I did nYNAB. 

      Like 6
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 2 mths ago
      • 11
      • Reported - view

      Orchid Python Not only were we not using the support, we were educating via the forums, beta testing, and giving good feedback to track down their bugs. No longer.

      Like 11
      • FTroopmom
      • Magenta_Saxophone_0faf3
      • 2 mths ago
      • 1
      • Reported - view

      Superbone I remember how many of your posts I would refer to!  Thank you for all of your wisdom back then. I too am out. 

      Like 1
      • Seabass
      • Seabass
      • 2 mths ago
      • Reported - view

      Annieland If you look at my posts/replys, you will see my theory on the Jesse factor.

      Like
  • Dear YNAB, Its been a long relationship but it has run its course. I can't stay with a discourteous liar.  I was gaslit for decades by someone far more adept at it than you and absolutely know that I was promised $45 for life. Subscription is cancelled and I am trialling Active and Aspire. 

    Like 11
      • PhysicsGal
      • Nerdy female homo sapien
      • physicsgal
      • 2 mths ago
      • 4
      • Reported - view

      Turquoise Harp I’m not one of the ones being gaslit but, having been in an abusive relationship myself, I can’t watch them do it to you guys and just keep paying them. I think it was stupid of them to promise a grandfathered rate forever, obviously with inflation being unpredictable they couldn’t keep their costs the same forever, but clearly they were trying to deceive you then into thinking that was the case otherwise they would have said the discount would be 10% for life over whatever YNAB costs and emphasized that and so many people wouldn’t feel deceived now. 
       

      I just can’t believe they dangled a grandfathered rate for life to get you to pay annually when you were happy with YNAB4 (that you could have been using the whole time for free!!!) and nYNAB was apparently crappy at the time, then years later act like that never happened. 
       

      It pisses me off so much for you guys. You guys made YNAB by being evangelical YNABers and spreading the word and sticking with them through all these years, still singing their praises, doing free support work on the forums and this is how they treat you?

      Someone linked this Twitch above and I watched it.  It’s the Actual budget developer.  He’s just a guy with his kiddo in the other room writing some software to help people as a side gig and he’s already created on his own software that rivals YNAB4.  He has plans to improve it in many ways that we would appreciate. I for one plan to give him my money so he can grow his product and become a better source of competition for YNAB, which will help all envelope budget consumers. If he gets enough new subs maybe he can quit his day job and bring those improvements quicker?  Plus the fact that he already has end to end encryption capability is awesome.

      https://m.twitch.tv/videos/1197688256

      Like 4
    • PhysicsGal Thank you for your reply! I too was in an abusive relationship and I sympathise with you. I think you are a very principled person and I read your post twice over.  I raved about YNAB for ten years but have already spread the word amongst my friends that they are no longer worth supporting. xx

      Like 1
      • PhysicsGal
      • Nerdy female homo sapien
      • physicsgal
      • 2 mths ago
      • 4
      • Reported - view

      Turquoise Harp I wonder how many of the Toolkit developers were also legacy YNABers who are planning to quit YNAB?  I forgot to even mention the Toolkit!!!!  YNAB has such evangelical customers that they made a separate add on when they were tired of waiting for the improvements they wanted.  I was a pretty evangelical YNABer myself, for awhile, got them at least 2 new subs, but not if they are going to be a soulless corporation and lie to their biggest supporters and then on top of it gaslight them, I'm taking my money elsewhere.

      It's too bad it had to go this way.  The Actual budget guy's video reminded me of Jesse's OG YNAB spreadsheet days to find a way to support his wife so she could stay home with their first born.

      Like 4
      • Annieland
      • I was told there would be no math.
      • Annieland
      • 2 mths ago
      • 10
      • Reported - view

      PhysicsGal Ok, this is my perspective on the rate.  Obviously, I'm a legacy user.  I remember at the time I thought $50 a year when they went SAS was pretty steep in 2015, but ok, at $45 I could give it a whirl and hoped for lots of new features, updates, and stability.  Let's say that was all hit or miss, but I'm not complaining about that right now.  

      It took me about a year when I was helping someone move from YNAB4 that I realized what the rate had become.  I was shocked.  But my friend was rich and had been on YNAB4 a long time, so she didn't complain and I didn't say anything.  But I immediately started thinking there's no way I'd pay that much.  And then I read an interview with Jesse where he talked about being inspired by some book that said something about not pricing your product according to cost and profits, but what you think it's worth (i.e. the VALUE it brings to your customers).  So my impression was the new price was somewhat arbitrarily steep, but it didn't affect me so I said *whew* and moved along.

      This is where my 20/20 hindsight opinion comes in.  If they had given us 10% off the NEW rate in 2017, that would have given us a chance to make our cost/value decision then, and would have reinforced that we are grandfathered at a discount, not a rate.  If they indeed meant 10% then they really should have bumped us along with the new users and it would have "leveled the field" at a more appropriate time.  Now they are trying to recapture their "losses" from the legacy users and we have the situation we're in now, with all the confusion, hurt feelings, and hurt wallets.  And really, with no plausible explanation.

      Like 10
      • Stepan
      • stepan
      • 2 mths ago
      • 4
      • Reported - view

      Annieland I am afraid they have their pricing per value wrong. Value of a product is not linear. It has large value for someone at the start to learn different budgeting system. It has lower value to someone from whom it is given. They basically are charging subscription on "thought" of envelope budgeting.

      Next time we read a book on personal development, we should be thinking of paying dividend to the author as long as we use that knowledge.

      perverse

      Like 4
  • MXMOM said:
    I do all my entries manually but the import is my double check that nothing has been missed. 

    I don't particularly like the mobile app (and I don't always want to have to get my reading glasses out to be able to see it!) so I only enter transactions when I'm out if someone else will be making purchases from the same category on the same day and it's close to the wire. 

    When I add transactions at the end of the day I reconcile immediately so it's usually just a couple of extra clicks after addition transactions. 

    I'm not sure if direct import is going to add anything at all for me. What actually am I paying for?!

    Like 4
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