New reauthorize icon is confusing

The recent update just changed the reauthorize account icon from a caution icon (exclamation inscribed in a triangle, a pretty internationally understood icon) to a key.

The problem is  a key implies that the connection IS secure, not that it needs attention.

Now maybe if you wanted to colorize the key that may work, but brings back up the colorblind issues we dealt with about 18 months ago with the color "update".

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  • If I'm not mistaken, it's actually a wrench, not a key.

      • Bruce
      • Software Engineer
      • Bruce
      • 1 yr ago
      • Reported - view

      Superbone I believe you're right.  The assumption being, presumably, that they're "working on it". 


      ...Got my wrench... gonna fix those internet tubes...

  • Hey pksublime ! The caution icon is still around, but now there is more variety. You can find more information and visuals for the Linked Account Statuses here.

    We're hoping this new icon will help differentiate between other connection errors. When a financial institution asks to reauthorize, your "key"—like a one-time passcode or security questions—is entered, to restore the connection and import transactions.

    Of course, the idea is to clarify—not add additional confusion, and we appreciate you bringing this up. I'll pass your feedback on to the design team. Let me know if you have any questions!

  • Sigh

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