Capital One is now no longer importing transactions....will the problems ever end?
What a journey we all have been on.
From having to reconnect once a day to then needing to re enter your credentials everyday we are now at a place where Capital One won't import transactions at all.
I've followed all trouble shooting steps and have submitted a ticket.
My concern is that I continue to see the endless post about how your direct import partner is working things out. However, this has been going on for over a year now. I continue to see complaints and complaints from all Capital One users. Can we please receive some transparency about what's actually going on?
This has become very frustrating for me as I run all of transactions through my Capital One card.
Sorry for the trouble! We're having quite a few issues with Capital One at the moment and I can't say for certain when they'll be resolved. We're keeping our status page updated but, if you haven't already, please report a Bank Importing Issue and our Direct Import Team can take a look at your account connections to check for any alternatives.
I hear ya! My Capital One checking and savings accounts last updated 5 days ago, and there has been plenty of bank activity since then.
I came here looking to see if there was a way to manually connect/import, since it is a linked account. Is there?
And, yes, it is quite annoying to have to enter your user name and password....wait for a text..enter a code...wait for another text...enter the code...Every. Time.
I don't know which is worse - the inability to import - or importing the credit card transactions incorrectly. All of my transactions are being imported as payments (inflows) and are not matching to anything!
I just un-linked my account and am not sure what to do next besides wait for the support team again. This is the 2nd time around - the first time I was unable to connect at all.
This is extremely frustration as I use my Capital One credit card for everything and it never balances.