I've read on previous posts that YNAB syncs once or twice a day. That is NOT my experience. At best its every other day, at worst, longer.
Is there something I need to do to enable a more frequent sync?
Yes, you need to work it out with support:
All of my linked accounts are always synced within 8 hours. I just went through this process with one trouble account that started acting up a couple weeks ago. Working with support, we were able to get it fixed.
I've requested a manual sync feature, but have only been told "great idea" and nothing more. My primary bank often goes up to 24 hours, even if I log out and back in manually... no update! I currently have my wife's Amazon account sitting at 5 days since last import, even though we know there are transactions that have cleared since.
We've tried to make YNAB and our budget in general part of our daily routine... but we're not great at things that are tedious, and without the auto-sync, this is becoming exactly that. I realize some of it lies with the financial institutions we work with, but when I'm able to retrieve my account info through other apps without issue, that tells me that it's YNAB as well. I hate to be "that guy" that threatens to leave, but seriously, bank sync is a feature that's advertised and support tells us it works a certain way... it's not what I need without the sync, so...
It's sad, because when it does sync as it should, it's brilliant for how we use it.
Another day, another account that won't sync. THis time, it's Scotiabank and PC Financial.
I dont' have time to email support all the time with the info they want. I don't have time for htis not to work. I am THIS close to scrapping my account entirely and finding another alternative.
If nothing syncs, then why dion't I jsut use a spreadsheet for free??