After trial days

Will YNAB send an email for payment before my 34 day trial period is over? I want to be sure I won't lose all of my budgeting...

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  • If you click on your e-mail name (displayed in the bottom left-hand corner), you should see how many days you have left in your trial period.

    Don't worry. YNAB is good at this. Even if you miss the end of the trial date and can't get into your account, your numbers are not deleted. Ahem...I know this because I missed the end of my trial date end. I had a serious medical crisis in my family and just wasn't paying attention. I sent in an e-mail to [email protected] confessing to being forgetful and they graciously extended my 34-day trial for a second month. I made sure to enter the renewal in my credit card register as a reminder for next year.

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  • Hi Purple Mermaid !

    HappyDance is absolutely correct - we wouldn't do that to you! ;)

    It's outlined in our Data Retention Policy.  If a trial expires, we keep the budget information on file for at least 4 months and for an expired subscription a minimum of three year - unless of course the user deletes the account.

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