Have trouble connecting to BMO (Bank of Montreal) in Vancouver BC

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  • I'm having a similar problem with my bank. 

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    • Hey Orange Piano !

      It looks like Kody got in touch with you over at help@ynab.com, so you're in good hands! 馃槉

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  • Hi Salmon Storm !

    I just reached out from help@ynab.com so we can be sure to get back to you when our Direct Import partner fixes up the BMO issue (it's widespread right now!).

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  • BMO is now Working for Me in Toronto

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  • Also having problems with BMO, doesn't even show up in my bank options. 

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  • I should add that I am also in Vancouver 

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  • I am having the same issue with BMO and also with TD Canada trust

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  • Hi davstr and Purple Tugboat !

    Sorry for the trouble! Our Direct Import partner is still investigating issues with BMO and TD Canada. I've asked them for an update, specifically on why BMO has disappeared for some users, but we haven't heard back yet. I'm keeping an eye on things, but you can also watch our status page for updates!

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    • Faness BMO has disappeared for all users, and it appears to be a known issue with YNAB with the linked import. I signed up for a trial but have not been able to use the full functionality due to this issue. And considering the fact that YNAB outsources this process, it allows them to say 'it is not us'. 

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      • Lolo
      • lolo
      • 1 mth ago
      • Reported - view

      Alicia Butter I just signed up for the free trial but am a BMO customer so I guess I won't get to really do a trial .... I wonder if YNAB will extend my trial once they have resolved the issue? 

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    • Hi Alicia Butter !

      Even though we do outsource direct import, we know that it has a big impact on your experience with YNAB overall. Our Direct Import partner is currently working on repairing that connection and BMO is now showing as an option for some users. We've asked for an update on this issue and hopefully we'll see things back up and running in the near future. 

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    • Hi Lolo !

      We can't make any promises for when this issue will be resolved, but we'd be more than happy to extend your trial! I sent you a quick email. :)

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  • Thanks for the updates! Keep us posted

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  • Is there any update on this? It has been months...

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    • Hi Alicia Butter ! Our Direct Import partner is still working on this with BMO. We don't have any news just yet. When we have news鈥攚e'll post here, and on our Status Page!

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