BECU "No longer providing account connections".

I've had it be delayed before but never this message. This makes it sound like a permanent thing?

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  • Hi Gold Falafel & Kid Moth !

    You may encounter a message "this financial institution is no longer providing account connections," when attempting to reconnect. This message is being generated because our import partner has temporarily made this institution unavailable while they're continuing to work on their integration with BECU.

    While we hope it will be fixed sooner rather than later, it could take a couple weeks depending on the complexity. We’ll post updates on our Status Page as we hear back from our import partner, so please check in with us there!

    Here are the steps to keep your budget updated in the meantime:

    1. Enter transactions yourself—the mobile app is great for recording spending on-the-go (gas and groceries) and Scheduled Transactions are perfect for recurring expenses (rent and utility bills). Once you're able to link the account, imported transactions will match right up with the ones you entered. You’ll even have the chance to approve the matches—or manually match two transactions if the amounts differed.
    2. Import and categorize transactions by using File-Based Importing (in the web app). It’s a super quick and easy alternative that allows you to drag and drop a file containing your transactions right into YNAB.
    3. Click the Reconcile button in the web app and follow the steps to verify your accounts regularly. After all, correct balances are the foundation of your budget.

    Please let us know if you have any other questions!

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  • We're closing out Bank Importing threads in the forum to make sure these issues are better resolved.

    I took a look and this issue has been resolved with BECU. We've reached out via email to those listed in this thread so if you have any other issues, please respond there!

    Replies in this thread have been turned off, but if you’re having trouble with your bank, please fill out this form and our Direct Import team will help you get things back up and running! :)

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  • Yeah, my BECU account has been unavailable for about 5 days now and I'm getting the same message. I'm hoping it's not permanent, but it doesn't seem like they're able to do anything on their end but just monitor things. At least, that's what the message reads like to me.

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  • Wow, first Discover now BECU. I have to say this is disappointing as a new user (still on a trial here). These are literally the two most important accounts for our banking/credit cards. I'll be watching this closely for updates.

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    • Gold Falafel Cyan Cup I'm sorry for the trouble there! Our import partner is working hard to restore the BECU connection. We're checking in regularly for updates and will update our status page page as we hear more.

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  • Yep, been a week and still nothing. This is a big bummer.

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