Capital One Credit Card
I have a capital one credit card that I am trying to connect for direct import. I connected my capital one account but my credit card is not listed as an account, just my savings and checking. What do I need to do to get the credit card connected?
Hi Ashleymcdee !
Which Capital One option did you select when adding your account? We've heard from quite a few users that Capital One is making some platform changes, so that could be the reason that account isn't listed. If you're connected to the Capital One 360 option, try connecting to the "Capital One" option.
If that doesn't do the trick, email [email protected] so that support can take a closer look. If that account still doesn't show up they can ask our Direct Import partner to investigate! :)
Faness I'm re-opening the thread since it seems Capital One 360 is no longer available in the Direct Import. There is "Capital One", however, and I can connect and see my account, but it will not download any transactions. I've also allowed personal finance software access by generating an access code in the Capital One website, but, again, YNAB doesn't ask for the access code nor does it ever download any transactions.
Have other YNABbers experienced this issue recently?
I'm also having this issue. I started a new budget, and have been able to relink all of my prior accounts, including a Capital One 360 savings account, but when I try to connect my Capital One Quicksilver card, or to add Capital One as a financial institution to see if my card is available to add, I can't log in. I'm definitely using the appropriate login credentials -- curious what could be going wrong.
Confirming that I also have an issue.
- Access code is activated on Capital One
- Capital One credit card works as intended
- Capital One loan will not connect
- Have added another tracking account and tried to connect there with no luck
Really hope this issue is resolved soon! It's been a frustrating couple of months.
I've been having issues with Capital One, I think the problem is on their end. I was logging in and out of the account multiple times the other day and then all of a sudden it told me my login information was wrong. The Direct Import was working . . . then again all of a sudden, no luck, re-entered the information (which hadn't changed) and it started working again.
I have Capitol One 360, regular Cap One checking, and Cap One credit card.
I have no problem with 360. Routing number is 031176110 and I have to enter a special code (ie not my login info).
Cap One checking worked until a few weeks ago using just the regular login info (ie not a special code). YNAB had stored the login info. When I try to re-connect to Cap One checking using the stored login info the only option I am given is to connect to the credit card, which I'm not interested in doing.
When I try to attach to Cap One checking using the routing number listed on the website, 065000090, YNAB tells me there is no banking institution using that routing number.
I don't use my Cap One checking for much so I will continue to update it in YNAB manually until this gets resolved.
You guys still need to look into this. Could Cap One have changed routing numbers recently and YNAB hasn't caught up to that??
I LOVE YNAB. In the last year, the importing/updating for my cap one 360 account has improved to the point where I NEVER need to manually update anything. It really works well now.
To be fair, I'm having troubles getting transactions in YNAB and another online financial software (for business accounting). I also believe it's on either the Direct Import partner side or Capital One. Very likely Capital One's side. However, a few weeks back, I used a very large online accounting software company's product and encountered no issues with Capital One. Very confusing...
Hi Faness - I am trying to connect Capital One Personal Banking (savings account) and got through past the secondary authentication code. Now I am at the screen where I should be able to choose which accounts I want to recognize, but there is nothing listed. It has the headers of "Account" and "Balance" with nothing below them. Any ideas? Thanks.