Tangerine Bank Error and Broken Contact Form
So, I'm having issues linking my Tangerine bank account to my YNAB account. I went through the whole log in/verification via Plaid process and received a message saying that I had connected successfully. When the next screen loaded, which was the one that should allow me to select the specific account (checking, savings, etc.), that screen was blank. After a few minutes with nothing happening, I clicked the back button which brought me back to the Linked Accounts screen. It showed the Tangerine Bank account there, with a message saying that it needed attention. I went through the whole process again, and got an error message saying that my credentials were invalid, right after successfully authenticating via YNAB.
After retrying this process three times, I went to send a message to YNAB via their contact form, and got a 500 Server Error.
So...thoughts on what I should do next?
Hi Medira !
Sorry for the trouble! If you haven't had the chance to report the issue you're having, please use this form to report a Bank Importing Issue and our Direct Import Team can take a look at what's going on with your Tangerine account. That server error should have been temporary, so if you're still having issues reaching out to us, please let me know!