Not a great Start

Hi Team

I just joined YNAB with the hopes of using YNAB over Mint for most of my budgeting needs.  I've read through most of the getting started information.  I've tried to add my accounts in Canada.  Tried Vancity - there is a permanent problem in linking Vancity. Tried to add EQ Bank - Delayed (been waiting for hours). Tried adding a credit card (CIBC) - Delayed (been waiting for hours). Gave up!

I started reading on the YNAB forums and it seems that connection problems are a significant problem.  I've not had hardly any issues importing my data into Mint.  Not sure how this can be such a significant issue and would certainly expect YNAB to work more reliably when I'm paying for it :(

Quite possibly, I'm missing something, thus the post.  Any insight, gotchas or commentary to refute or confirm my experience.


12replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • We're closing out Bank Importing threads in the forum to make sure these issues are better resolved.

    Replies in this thread have been turned off, but if you’re having trouble with your bank, please fill out this form and our Direct Import team will help you get things back up and running!

  • Lots of people don't import at all. I'd venture to guess that there are significant psychological benefits to using it that way. 

    It's an open question to whether the price is worth it to you, but certainly many of them feel the benefits do justify the cost (in spite of no import).

    Personally, I manually enter transactions and rely on file-based import during reconciliation of high-traffic accounts (downloaded files directly from the bank).

    Like 1
  • dakinemaui appreciate the feedback.  While I'm clearly not versed on the platform to understand the full benefits yet, you are right that I need to evaluate the cost/benefit myself. 

    Having come from the 'Mint' world, using a free service, where the automatic import process is not even a thought, YNAB requiring to manually enter transactions leaves a large (?) swath of customers not able to maintain the discipline of entering transactions and likely to not continue with the platform. 

    But time will tell for me, I suppose, whether I maintain the discipline to manually import and enter transactions.

    Thx for indulging this NEWB to YNAB :)

      • dakinemaui
      • dakinemaui
      • 4 mths ago
      • 1
      • Reported - view

      Aquamarine Memory Indications are that Import is one of their top priorities. So much so that other areas of development are seemingly at a standstill.

      FWIW, I'd expect that Mint has significantly more revenue since advertisers pay for insight into your spending patterns. The fact that you don't pay doesn't mean money isn't flowing quite freely.

      Like 1
      • nolesrule
      • YNAB4 Evangelist
      • nolesrule
      • 4 mths ago
      • 5
      • Reported - view

      dakinemaui What's that saying? "If it's free, it means you are the product."

      Like 5
  • Import is nice, but not necessary. I'd just recommend reconciling daily.

    Like 1
      • Khaki Storm
      • YNAB book topics online:
      • Khaki_Storm.1
      • 4 mths ago
      • Reported - view

      Heatskitchen agreed, that's what I do. 

  • import has been a problem since the beginning.  Mint is owned by intuit, the makers of Quicken or more or less the original big player in the money management software world.  They have access YNAB doesn't.  If import wasn't working for the majority of my accounts, I don't think I would use it as much as I do. 

  • YNAB importing isn’t supposed to work in Canada. That it does on occasion with some banks is just a happy accident. 

  • I haven't used any kind of import since the last version of MS Money stopped doing bank imports, sometime around 10 years ago. It's not that hard. I spend 5 minutes a day with my coffee, every morning.

    Don't be lazy.

    As a side effect, you'll likely be more in touch with your finances than someone who uses any kind of import.

    Like 3
  • Hi Aquamarine Memory ! I'm so glad that you reached out, and sorry to hear things are off to a rocky start.

    We do offer Direct Import for many US and Canadian financial institutions. Currently, our import partner is working on the connections for Vancity and CIBC. I'll send you an email with more details. And we'll check on that EQ Bank connection too!

    I also wanted to let you know that YNAB is awesome and life-changing but not because of the bank importing. It's the YNAB Method that makes it worth every penny. I encourage you to treat the free trial as a trial for the YNAB Method, which the app supports.

    During that time, I hope you’ll explore our other transaction entry options including File-Based Import. And if you decide that YNAB isn't for you, that's okay too—and we wish you the best! Let me know if you have any questions. 😀

    Like 1
  • I appreciate (and take full advantage of) the convenience of direct import in YNAB, but even if it wasn't an option (and it wasn't in previous versions), I'd still prefer YNAB over Mint.

    YNAB and Mint offer fundamentally different approaches to budgeting. If you're not familiar with those differences and/or have never tried an envelop budgeting system, I'd encourage you to stick with it (trial period) and draw your own conclusions. Even if you decide YNAB isn't for you, spending a little time thinking about your finances in a different way is still time-well-spent!

    Like 2
Replies are closed
  • 1 mth agoLast active
  • 12Replies closed
  • 270Views
  • 9 Following