Can't find YNAB Classic in App Store?

I'm still using YNAB4 and just wanted to reinstall the app but I no longer can find it in the app store (Apple app store). I still can find a link to it on google but it says it is no longer available under that link. It is still in the play store (Google). Has it been removed on purpose in the App store or was this an error? 

102replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Have the same problem. And I don't want to learn the new one. I need my running balance. 

    Reply Like
  • Found it under "purchased."  Had to click my profile first, then purchased.  There doesn't seem to be a search within this, other than "all" or "not on this phone."  It kind of makes sense that Apple wouldn't want to give the YNAB Classic app to new users who can't get the YNAB 4 desktop application, but I do wish it were easier to search what I've had in the past.

    Reply Like 1
  • Hi Forest Green Trombone and Forest Green Banjo !

    Patzer is exactly right! Since we ended sales for YNAB Classic, the mobile app is no longer available for new downloads via the App Store. If you have downloaded the Classic app in the past, you can go to your Purchases page to re-download.

    Reply Like 1
    • Faness I have classic downloaded on my Android but I want to switch to an iPhone.  Will I be able to download it from the app store?

      Reply Like
      • jenmas
      • jenmas
      • 10 days ago
      • Reported - view

      Orange Sloth Nope. It's only available in the Apple App Store if you have previously downloaded it from that App Store.

      Reply Like
    • Faness  That is pretty lame.  I paid full price for this app and can't take it with me.  You can't send out a download link for cases like this?  I get why it's not available for download but it isn't impossible to let a user like me download it on a new phone.

      Reply Like
    • Hi Orange Sloth ,

      I'm sorry that we don't have better news here! The iOS Classic app is available through the App Store if you've downloaded it previously. If not, we don't have a way of getting it to you. We've looked into it!

      Unfortunately,  there is no way around this on an iPhone. Due to security protocols, it's fairly difficult to get any software in the Apple ecosystem without downloading it via the App Store.

      We kept the Classic apps up in the App Store for nearly three years after launching the new version of YNAB. We also technically ended support for YNAB 4 at the end of 2016, but we were able to extend the life of the Classic mobile apps by updating the software to work with Dropbox’s API changes last year.

      Reply Like
  • Thank you for the tip.

    Reply Like
  • I have gone to previously installed apps and still cannot find it!  Please help!

    Reply Like
    • Magenta Thunder found it, phew!

      Reply Like
  • Hi Is there any way to get the classic app now?

    I've been using YNAB4 for a few years now but only just decided to use the app.

    Many thanks

    Reply Like
    • Hi Hot Pink Projector !

      I can take a closer look to see if we can't get you access to the app. Do you have an Android or iPhone?

      Reply Like
  • That would be great.

    I have an iPhone.

    Many thanks

    Reply Like
  • So what's the solution if you are a YNAB4 user but never installed the YNAB Classic app on a mobile device previously?

    Reply Like
  • Hot Pink Projector nolesrule

    I checked with the rest of the team and, unfortunately, we aren't able to provide a way to download the YNAB Classic app on iOS if it wasn't downloaded in the past. Due to security protocols, it's fairly difficult to get any software in the Apple ecosystem without downloading it via the App Store. 

    We technically ended support for YNAB 4 at the end of 2016, and we currently don't have any intentions of bringing the app back to the App Store. We’re still happy to provide troubleshooting and other support for YNAB 4, but the further we move forward from the date we stopped selling YNAB 4, the less support we’ll be able to provide.

    Sorry for the trouble!

    Reply Like
      • nolesrule
      • YNAB4 Evangelist
      • nolesrule
      • 3 mths ago
      • 1
      • Reported - view

      Faness It was a hypothetical question. Good news for me is that I don't use Apple products, so this does not affect me. But I was asking on behalf of others.

      Reply Like 1
    • Faness Thanks for checking anyway.

      Reply Like 1
    • TheTabby
    • Just a common cat trying to budget uncommonly well.
    • TheTabby
    • 3 mths ago
    • 1
    • Reported - view

    This is disheartening, as my work is forcing me to migrate to an apple device next time they replace my phone.  I've been using Android for years, but now I'll lose my ynab4 mobile access simply because I have to change phones. 

    Reply Like 1
    • TheTabby I truly apologize for the inconvenience! Apple won't allow us to push app downloads to single devices, so we aren't able to provide the app now that it's no longer available in the App Store. 

      Reply Like
  • What if you use Android and want to reinstall? All this info seems to be for iOS, but I use Android and can't find this in the Play Store any longer. Any guidance?

    Reply Like
      • WordTenor
      • Your lieutenant, when there's reckoning to be reckoned.
      • WordTenor
      • 3 mths ago
      • Reported - view

      Tomato Yeti Same idea. It’s in your past purchases in the Play Store. 

      https://support.google.com/googleplay/answer/113410?co=GENIE.Platform%3DAndroid&hl=en

      Reply Like
    • Hi Tomato Yeti !

      If you've downloaded the YNAB Classic app before, you should be able to re-download it using the link WordTenor posted.

      Android works a bit differently, so if you haven’t ever downloaded the YNAB Classic app, we do have an APK of the app that you can sideload to your Android device. If you need that, just let us know! :)

      Reply Like
      • Khaki Yeti
      • Khaki_Yeti.1
      • 3 mths ago
      • Reported - view

      Hi Faness 

      Can you please provide me with the classic YNAB APK for Android? I'm about to switch to Android from Apple and I own the desktop version.

      Reply Like
    • Khaki Yeti Sent! :)

      If that gives you any trouble, please let me know!

      Reply Like
      • Khaki Yeti
      • Khaki_Yeti.1
      • 3 mths ago
      • Reported - view

      Faness Well thanks :-)
      Where did you send it to? I haven't received an e-mail or a private message.

      Yes, I checked the spam folder :-)

      Reply Like
    • Khaki Yeti Uh oh! I sent it to the email address associated with your forum account, but I just checked and noticed the email bounced back. Would you mind writing in to help@ynab.com with a request for the APK? I don't want to have you post your email address on the forum. :)

      Reply Like
    • Faness 

      Hello - am hopeful you can please also provide me with the classic YNAB APK for Android? I have to switch to Android (from Apple) and I own the desktop version. Many thanks in Advance!

      Reply Like
      • Marina
      • Cadet_Blue_Projector.6
      • 2 mths ago
      • Reported - view

      Faness Can I get the YNAB APK for Android as well?

      Reply Like
    • Hi Old School YNAB'r !

      I took a look but Eileen beat me to the punch! If the APK gives you any trouble, please don't hesitate to let us know! :)

      Reply Like 1
    • Hi Marina !

      I just sent the Classic APK to you as an email attachment. Let me know if you have any trouble with it! :)

      Reply Like
    • Faness  - thank you (& Eileen), that worked  wonderfully... I'm up and running!

      Reply Like
    • Old School YNAB'r Glad to hear it! 😁

      Reply Like
      • Marina
      • Cadet_Blue_Projector.6
      • 2 mths ago
      • Reported - view

      Faness I checked my email but I do not see anything in my inbox or spam folder.

      Reply Like
    • Marina I sent it to the email address on file for your forum account. If you still aren't seeing it, can you write in to help@youneedabudget.com ? That way, we can respond directly to the email you send us. :)

      Reply Like
      • Florian
      • Khaki_General.1
      • 2 mths ago
      • Reported - view

      Faness Hi, I am a classic user with a ios and desktop licence for ynab4. I just switched to android and would be happy to receive the classik apk as well! Many thanks in advance! Florian

      Reply Like
    • Hi Florian !

      Please check your email - I just sent the APK your way! :)

      Reply Like
      • Florian
      • Khaki_General.1
      • 2 mths ago
      • Reported - view

      Faness Perfect! Thanks a lot! Have a great day! Florian

      Reply Like
  • I need the classic version for Android too, please sent me the apk file to my email account "alan0080@gmail.com".

    Thanks for your kindly help.

    Reply Like
    • Gold Cello You got it! Reaching out now. 😊

      Reply Like
      • Gold Cello
      • Gold_Cello.3
      • 2 mths ago
      • Reported - view

      Jannelle Got it ! thanks a lot.  ^_^

      Reply Like
  • I also finally made the move to using my YNAB 4 and could use the apk.

    Reply Like
  • I would also like to ask for apk of classic android application. Thank You in advance. :)

    Reply Like
  • Aaron K Dominik R Please check your emails and let me know if you have any questions! :)

    Reply Like
  • Faness I am not currently seeing it in my mailbox.

    Reply Like
      • Dominik R
      • dominik_r
      • 2 mths ago
      • 1
      • Reported - view

      Aaron K Check Your spam folder. I found the file there.

      Faness Thank You.

      Reply Like 1
    • Aaron K It looks like the email bounced back because of the file attachment. Can you write in to help@ynab.com with an alternate email address? We can try responding to your email to see if that allows you to receive it.

      Reply Like
      • a_different_joel
      • Helping people stay on YNAB4
      • A_different_joel
      • 2 mths ago
      • 1
      • Reported - view

      Faness Perhaps a publicly available download link would be more efficient?

      Reply Like 1
    • a_different_joel Checking on this option! We have a couple of files that users write in to request, and I'm waiting to see if we have permission to post them in the forum for easier access. :)

      Reply Like
  • I would also like the apk of YNAB 4 android application. Thank You in advance.

    Reply Like
  • I too would like to inquire the apk as well.

    Reply Like
  • Hi Caslyn and Steel Blue Welder !

    I've emailed you both the APK. Check your inboxes and let me know if you have any questions! :)

    Reply Like
    • Faness Hi, thanks for reply back.  Just an fyi, but still don't see an email yet.

      Reply Like
      • Caslyn
      • sunnyaz
      • 2 mths ago
      • Reported - view

      Hi Faness, I didn't receive anything either. I also checked my spam. 

      Reply Like
    • Faness Please email this to gokickyfast@gmail.com Thanks!

      Reply Like
    • Steel Blue Welder That's the email I used initially, but I just tried sending it again! Can you let me know if you still don't see it?

      Caslyn I tried re-sending it to you as well. Please let me know if you still don't see it!

      Reply Like
    • Faness Still no dice, checked spam box and all. :/

      Reply Like
    • Steel Blue Welder Can you send an email to help@ynab.com ? I'm hoping that if you initiate the email thread, you'll be able to receive our response.

      Reply Like
      • Caslyn
      • sunnyaz
      • 2 mths ago
      • Reported - view

      Faness Yeah, me either, and not in spam. I am getting notifications from forum@youneedabudget.com about this thread, but nothing else. I guess I will need to send a message also.

      Reply Like
    • Caslyn Please do! We've seen that some email hosts block the email because of the file size. Usually, if you initiate the email thread it works a little differently. 

      Reply Like
    • Faness Sent an email to the support, let me know if you were able to get it or send anything out.

      Reply Like
    • Steel Blue Welder I double-checked, and Kody tried responding to your email this morning. I just sent you another email (without the attachment) to make sure you can receive messages from us at all. If you get that one, let me know and we'll see what else we can do about sending you the APK! 

      Reply Like
      • Caslyn
      • sunnyaz
      • 2 mths ago
      • 1
      • Reported - view

      Hi Faness, I reached out to them and was able to get the file and load it. Thank you! 

      Reply Like 1
    • Happy to hear it Caslyn ! :)

      Reply Like
  • Please, could you re-send me the Android APK as well.

    I am using a Blackberrry Z30, which is only capable of emulating Android 4.x apps, so unfortunately I can't switch to the new version of YNAB (nevertheless, Blackberry OS 10 is unbeatable :) ).  I bought YNAB 4 in 2015-03-17. Thanks in advance.

    Reply Like 1
  • Please, be so kind and could you eventually state if you sent the apk-file already (or if you could not find my purchase history)  - I read about fellows not receiving anything yet, though you stated  to them that you did already mail the apk-files. (So far, I did not receive anything neither). Thanks in advance.

    Reply Like
    • Hi Blue Unicorn !

      I just sent the APK to the email associated with your forum account. :)

      Reply Like
  • Got it . Thanks a lot, Faness!

    Reply Like
  • Steel Blue Welder Just send you the file. Enjoy!

    Reply Like
  • Steel Blue Welder For your interest: I just received the following mail delivery failure notice:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of
    its recipients. This is a permanent error. The following address(es)
    failed:

    gokickyfast@gmail.com:
    SMTP error from remote server for TEXT command, host: gmail-smtp-in.l.google.com (173.194.76.26) reason: 552-5.7.0 This message was blocked because its content presents a potentia
    l
    552-5.7.0 security issue. Please visit
    552-5.7.0 https://support.google.com/mail/?p=BlockedMessage to review our
    552 5.7.0 message content and attachment content guidelines. t10-v6si19660
    670wrg.333 - gsmtp

    Reply Like
    • Blue Unicorn Lol, well this is rather annoying.  Hmm... try changing the extension of the file which I'm assuming is a .apk to an .txt file and see if that works if you don't mind.  

      Reply Like
  • Steel Blue Welder Resend you the file as txt instead apk

    Reply Like 2
    • Blue Unicorn So that did the trick, thanks again! 

      Reply Like
    • Blue Unicorn Thank you so much for sending that file over! Steel Blue Welder I'm happy you were able to get the file! I now know that txt. files are easier to accept, so thank you! :)

      Reply Like 1
    • FanessSteel Blue Welder

      It was a pleasure for me to assist you guys 😎

      Reply Like
Like4 Follow
  • 4 Likes
  • 2 days agoLast active
  • 102Replies
  • 6106Views
  • 35 Following