Phone app says I've assigned more than I have; web app does not
For the last week or so , my iPhone app has been saying "You assigned more than you have" with a negative amount, and a "Let's Fix That" button, all inside a red box at the top of the app. However, the web app does not say this; it just says, "All Money Assigned" with a grey box around it, a $0.00 number, and a check mark.
What could be going on?
Hi @aquamarine_sun.10! There are a couple of quick things to check:
- Make sure you're logged in using the same email address on both the web and mobile apps.
- Are you looking at the same budget on web and mobile?
- Try dragging down on the screen in the mobile app to force a sync. On the web app, do so by refreshing/reloading your budget.
- Force quitting the app can cause issues with changes syncing and other important background processes. Are you in the habit of force quitting the YNAB app after making a change? If not, continue to the next steps below. If you are, test this possibility by stopping force quits for a few days and let us know if it clears up the issue.
If that doesn't do the trick, could you submit a Bug Report so we could take a closer look? Let me know you've run through these initial troubleshooting steps and enable Support Access so they can look more closely at what is going on!