Sync failed (No previous sync detected)

I have a budget I created last night and it will not sync on either my or my wife's phones. when I drag down and release it attempts to sync and then says 

 

Sync failed (No previous sync detected)

 

Please advise

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  • I've had the same issue for an hour too, but my budget is not new.

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      • asfasd
      • asfasd
      • 6 mths ago
      • 1
      • Reported - view

      asfasd Update: I reported it to support, and they said it was known and they were working on it. As of ~12:25 pm Pacific, sync is working for me again.

      Like 1
  • I'm having the same problem.  Phone and web are not syncing.

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  • Same issue on Android- phone app not matching web app.

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  • Hi Beseecher , Powder Blue Vacuum and JesaB !

    Sorry for the trouble! We ran into a small hiccup with loading times yesterday and mobile syncing wasn't available. Everything was restored to normal after a few hours and is up and running now.

    If you're still having trouble, please let us know!

    Like
      • JesaB
      • Forest_Green_Disk.7
      • 6 mths ago
      • 1
      • Reported - view

      Faness Thanks for the quick fix - it's all good now.

      Like 1
    • Faness Yes, thank you!

      Like 1
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