"connect to google" is disabled

I want to add user with a google account,

but when i go to my account the "connect to google" button is disabled and I see this message:

"Unable to connect to Google. If you are using a popup blocker, temporarily disable it to try again."

I've disabled the popup blocker for YNAB domain, and i still see that message,

Any one know why?

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  • Hi Spring Green Clarinet !

    If you’re seeing that error it means there’s a pop-up blocker or other filters that are preventing YNAB from opening the screen that will allow you to select your Google account. 

    You may also see that error when you’ve manually closed the screen with your Google accounts list, since that looks the same as a pop-up blocker. 

    If you disable those filters but still aren't given the option, please submit a Bug Report so our Bug Team can take a look at things! :)

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