Cannot connect to M&T bank

It was working in Feb, but some time in March it stopped working. I can log into the bank website without any issues. I've tried removing and re-adding it a few times, but it still doesnt want to work. What do I do next?

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  • Hi Pink Viper !

    I took a look and I noticed an issue that we'll need our Direct Import partner to investigate. 

    I've reported this to them and asked that they take a look. It may take them some time to figure out what's going on, but they are usually able to resolve many Direct Import issues within a week or two—I will get back to you via email when I hear anything actionable.

    I'm going to mark this question as answered, since this issue is now in their hands. If you have any questions, you can mention me in a comment here or respond back to the email I sent you! :)

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    • Faness Is there any update to this issue? I have the same problem. Thank you

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    • Maroon Wizard Thanks for checking in here! I just double-checked and our Direct Import partner is still working on this issue. They escalated things on their end last week, so hopefully we'll see an update here soon! :)

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  • I'm experiencing the same problem with M&T Bank. 

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  • 2 yrs agoLast active
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