Troubleshooting: cleared balance higher than actual account
My cleared balance is $367 higher than my actual bank account. I have a cleared transaction for this exact amount. No idea why the discrepancy.
Hi Silver Cheetah !
YNAB only imports your balance once. From there, the balance is updated by the transactions you enter and import. This means if your balance in YNAB isn’t matching your bank, there is a transaction problem.
To get this fixed, use the reconcile feature in the web app (on your computer). You could open a separate browser window for the YNAB account and your online statement to more quickly check them back and forth.
Here are a few things you can double-check:
- Transactions that have cleared the bank but have a gray C next to them
- Missing transactions that need to be entered or imported
- Transactions you entered or imported that have the wrong amount (maybe inverted, 0.34 instead of 0.43, for example)
- Duplicate transactions
The more often you reconcile, the easier it’ll get. :)Reply