Adding Capital One bank account more persistently
I've just started using YNAB and I really love what it does, but I've had a bit of a frustrating time with how it interfaces with my Capital One bank account. Every day, so presumably every time an update is pulled, I have to re-enter a security code. My other accounts have been totally fine. I know from personal experience that Capital One's online system is very aggressive when it detects new devices, but is there any way to set up this integration so that I don't need to enter a temporary PIN every single day?
Hi Silver Lion !
I’m sorry you’re having to re-authenticate your accounts so frequently—I know it’s frustrating! We’ve been digging into this issue for a while now and we learned that at this time, certain security protocols require repeated re-authorizations. In other words, they’re expected.
This is great for security, of course, but not so great for the import experience. We completely understand that which is why we’ve had our Direct Import partner looking into the issue for months — pushing and prodding them to make it go away. Ultimately, they’ve determined they just don’t have any control over these security requirements.
In some cases, we’ve found those will slowly start to subside, but we can’t guarantee it since each connection is unique.
We’re hopeful this will improve as our Direct Import partner develops more direct connections, but right now (and for the foreseeable future) it is expected.
If you’re finding that you can’t connect and/or import even after re-entering your credentials, that is not expected. Please let me know if that’s the case!
I'm having the same issue, but I'm also using Mint which works without re-auth every time.
The difference is that I had to authorize Mint as an App in my Capital One account, and I can see it as a Linked Apps in the Security settings of my CapOne acc, see the attached screenshot.
My guess is that if YNAB is trying to access the API as an unauthorized app, triggering the 2nd factor auth every time. Or maybe there's a different API altogether.
It would be SWEET if you guys could fix that. :)
Jannelle I'm having an issue with both cap one bank & cap one credit card for the past 48 hours. I select a number to text, and don't get a text. The next screen I get says my code is 'not recognized' & times out after ~10 sec. Is this due to a fix in the works re: above? Or is this a separate bug?
Same problem in Chrome & on Android.