Nicole This is a killer feature for me, and would finally bring YNAB in the UK on par with the core advertised feature-set that users in US/Canada enjoy.

Everything I've heard from YNAB on this topic, unfortunately, has been very wishy-washy in terms of a response. Are you able to commit to anything more definitive on when you'll start using PSD2/Open Banking so that European users can get automatic importing? Transparent roadmaps are really useful for engaging users and maintaining open, honest lines of communication. This response is only superficially useful - it isn't actually a commitment from YNAB to respond to a clear user need.

Hope to hear back that it's a key priority and get an estimate of when YNAB will be working on this/when it will be available for us to enjoy. :)

Hi Ivory Cobra !

We want to be as transparent as possible but, that being said, we don't have good news. Support for financial institutions outside of the US and Canada isn't in our near future. We're still looking into possibilities, but since our import partners don't support international institutions, deciding on an alternative, how that alternative will be supported, how to integrate it into YNAB, etc. aren't simple or quick answers to come by. We'll keep PSD2 on our radar, in hopes that it's a step towards the right answer, but for now we can't say for certain.

Faness thanks for being open. But this is sad news indeed for all Europeans using your service. 

You forced me to change the way how I budget with the online version which makes it difficult for me, I lost the great multi-month overview was online, and now you “don’t care” about me for being a foreigner. It doesn’t feel good. 

Sea Green Chef I'm sorry it feels that way! We Do care and we want to deliver a better experience with direct import, but it isn't in our realm of possibilities today. We'll continue to investigate other options and we hope you'll like the changes we do come to make.

Sea Green Chef I totally agree with you. I also feel the same way about both issues. Other software providers had no issue to change in time to "new psd2". Fortunately I do have a mac mini, which I will setup to use good old 32bit ynab 4 and use "money money" to import from bank accounts with psd2.

Hi Orchid Viper !

We're happy to hear you've found a solution that still meets your needs! We understand the online version of YNAB isn't for everyone and we wish you well on your budgeting journey, no matter where it may take you! :)

Sea Green Chef  unfortunately there is a big other thread where you can read how little they care about non-US customers.

https://support.youneedabudget.com/t/h4p8m9

Blue Motherboard I just improved my setup... Using YNAB4 and money money on a parallels desktop 15 VM.

Everything works greatly:

       PSD2 with money money --> export directly to YNAB4

Orchid Viper Thanks for letting me know! Much appreciated!
Unfortunately I don't have a MAC and MoneyMoney is MacOS exclusively and parallels only offers MAC -> PC and not the other way round if I read their site correctly?

Hi theguyofdoom !

We partnered with Quovo who was recently acquired by Plaid. Now that Plaid is taking over, we're expecting to see a number of changes, but we can't say for certain just yet. 

Faness any news or a timeline?

I’d love to finally get automated clears :-)

Hi Tan Sun !

Our import partners haven't yet announced whether they plan to use PSD2 moving forward. We're hopeful they'll branch out to support more financial institutions, but we're also looking into alternatives! That being said, support for international institutions isn't in our near future, but we're going to continue to investigate our options!

Hi Sky Blue Cleric ! It's totally possible to use and succeed with YNAB, even without Direct Import. 🙂 I hope you’ll give one (or more!) of our other transaction entry methods a try, as we investigate. Let us know if we can do anything to help get you started!

Nicole  This is the thing that bothers me most about YNAB. You guys - starting from your board - are telling the users how they should use their product and what is important and what not.
Always preaching that direct import is no core feature will not lessen user demand.
I always thought this was a progressive user-centric company but it is ridiculous how you handle this topic.

Hi Blue Motherboard ! I'm so sorry you feel that way. The YNAB software is built to support the YNAB Method. Awareness of spending is a big part of why YNAB works and we're totally unique in that our method leans more heavily on active engagement. That means entering transactions as you spend plays a big role in that. 🙂

We absolutely understand that international users would like to see the option to import, and added our last Direct Import partner in hopes of expanding, but things haven't worked out as planned. We're not giving up, and still looking for alternatives, but for now, international financial institutions aren't on our path for the immediate future. However, using, and succeeding with YNAB is still completely possible.

Nicole unfortunately this really makes me feel like some of the people here described, ignored as a user. My subscription is renewing in November and definitely I'm looking for other options now. I pay the same subscription fee as your North American users and do not seem to get the same level of service or consideration. In many other software the price is different with and without the automatic import. Its very disappointing honestly. And maybe this feature is not essential but this argument is ridiculous, as I presume you wouldn't offer it, if it wasn't something users wanted /needed... I have been a ynab user practically from the beginning and I will be sad to leave but I think your approach to customer has changed too much. 

Hi kajosife !

We're sorry to see you go, but we understand if YNAB isn't what you're looking for at the moment. Currently, we're only able to support financial institutions in the US and Canada - and we aren't able to support those as well as we'd like. We're going to continue to strive to improve direct import, but we want to stabilize the connections we currently offer before expanding. I hope you'll give YNAB another chance in the future. 

Coral Cobra yep, agree. I've ended up paying for a third party service that manages sync transactions from my banks to ynab. This costs extra. YNAB as a whole therefore costs more for me than our American counterparts. Maybe ynab should just buy that service and integrate it. 

Time to start reconsidering what I do when it comes time to renew. 

Ivory Cobra which service are you using to sync?

Tan Sun I use syncforynab. It's got a lot more expensive lately, and it's needed quite a lot of attention so it's not something you can just setup and forget. But it generally has done the job.

Hot Pink Violin (d0f1b520d085) Yes, there is news. I just read it in another thread. They're working on it but if this is the most important thing to you about YNAB, you should cancel. It might be a while. Some of us are using it for the life-changing financial effects. This is just a nicety.

Hot Pink Violin (d0f1b520d085) I don't want to overpromise here. We're actively exploring international direct import options, but I wouldn't expect German bank support soon. If you would like to cancel, please get in touch with support and we'll make sure you get a prorated refund.

Hot Pink Violin (d0f1b520d085) One option to look at in the meantime: https://syncforynab.com/beta/germany

Superbone It's a nicety to you. For other users it's a much needed feature that European users are being left out of.

Khaki Koala It would also be a shame to squander more than the subscription price because you're not using YNAB. Hopefully that won't happen.

dakinemaui I can't see how you're adding value to this conversation other than being sarcastic. Are you suggesting that YNAB is the only way to save money? Granted, it's a great app but there's tons of ways to do what YNAB is doing. Wanting to improve this specific app and voicing my wants for this app in order to help me stay is, if anything, helpful, something I can't say about your own comment.

Khaki Koala Are you suggesting import is the only way to use YNAB? Agreed, there are lots of ways to do what you can do with YNAB, and as I said in my response, I hope that you are successful without YNAB.