Update on Direct Import in the UK and EU

The epic tale outlined below is old news. For the most up to date info on Direct Import in the UK and EU, check out our new thread

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Hey everyone—but especially our customers over in Europe. I want to give you an update on UK and EU Direct Import. 

To put it as plainly as possible, the process is underway. Our initial focus is on the UK, but we are optimistic that at least a few EU countries will not be far behind. In order to turn on Direct Import in the UK with Plaid, one of our transaction aggregation partners, we are required to set up a legal entity in Europe, and that’s what we’re working on currently. There are contracts and lawyers and regulators involved, and things are moving as fast as they can when contracts and lawyers and regulators are involved. It's hard to say when the legal portion of the implementation will be completed so any date target I give you today would be a guess. However, once we’re in the clear there, we’ll make the required changes to add UK institutions to YNAB. 

I also wanted to address some of the questions about TrueLayer. For anyone not yet aware, this is the transaction aggregation partner Sync for YNAB uses to import transactions. Implementing TrueLayer would mean going through the same legal process we are currently working through with Plaid, so there’s no way for us to shortcut or expedite this. We’re also not looking to add another transaction aggregation partner to our mix at this time. 

Last year the team that works on connections, accounts, and transactions (all seven of us!) completed several large projects, alongside the usual bug fixes and smaller improvements. Since Todd’s last update on Direct Import we’ve reduced the number of transaction aggregation providers from four to two, released pending transactions, and added support for OAuth institutions. Our work on OAuth was a prerequisite for supporting Direct Import in either the UK or the EU, and we had a few other stray ducks we needed to line up before expanding into new regions. 

If there’s one thing you take away from this message it should be this: Direct Import for the UK is happening. It’s no longer a dream and it’s more than an intention. It’s in motion and we’re working on it right now. We hope that the EU will not be far behind. We are unbelievably excited to bring Direct Import to many more customers this year—we know it’s been a long wait. I’m around if you have any questions. 

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  • Any updates?

    Like
      • Hannah M-M
      • Product Manager
      • hannahmm_ynab
      • 6 mths ago
      • Reported - view

      Cyan Panther unfortunately, nothing notable that I can update on at this time. Regardless, thanks for checking in! 

      Like
  • For the sake of this discussion I'm a Portuguese YNAB customer and I don't use it much anymore indeed due to the sync missing in EU banking. Furthermore stock market (brokers) and Crypto would be a must for me as well. With this said I can say that Plaid works perfectly with all these. I use also an app called Toshl and I have there automatic sync with PT banks, Revolut, N26, paypal, finance, cypto.com, interactive brokers, etc.....and it is perfect, thought the tools does not arrive to what YNAB can do....:( so this for me is "hope"......

    Like 2
    • Green Unicorn nobody using ynab gets those. so i doult they would bring it. I would also rather get a reduction for not using all the features in plaid. I don't want my investments mixing up with my budgeting. they are two different things. the same reason why i don't have my mortgages into YNAB. 

      next someone will come and say filing for his taxes is a must. 

      just wait for the direct import and be happy we will finally get the full product like the US counterparts. 

      Like 3
  • Hi Hannah, do you have a timeframe yet for UK bank feeds? Ta

    Like
  • Any update at all would be very welcome

    Like
    • Maroon Sidewinder John Smith Thanks for checking in! We're continuing work on getting the legal and regulatory requirements in place. When more concrete timing is available, we'll shout it from the rooftops!

      Like
  • Maroon Sidewinder John Smith Sea Green Griffin Tomato Colt 
    Thanks for checking in! As Nicole mentioned yesterday, we're still working through the legal/regulatory requirements to begin offering Direct Import in the UK (and EU). In the UK, due to the nature of the PSD2 legislation and the requirements imposed by the FCA, we have to contend with changes that will touch many aspects of the company, not just the transaction register within the YNAB app. I promise that we're working on implementing those as quickly as possible, but it's very difficult to estimate how long they will take (clearly, my initial estimates were overly optimistic), and we appreciate y'alls patience. I hope to have more concrete timelines soon.  

    Like 2
    • Hannah M-M Thank you for checking in and for the reassurances.

      It seems that you are blocking progress on EU/EEA support on getting the UK sorted. This is a defensible choice.

      It is unfortunate for all the people in any one of the other 30 countries in the EEA which are subject to PSD2, all of which fall squarely within your target addressable market.

      I wish you luck navigating the complexity and lots of success.

      Like 1
  • At this point picking Q3 or Q4 for 2021 would be fine

    Like 1
  • Jumping on this thread to say that things have actually now gotten worse for me. The one connection I was able to make directly in YNAB (as opposed to through SyncForYNAB) was to American Express. This now no longer works because Plaid "do not support the method of 2FA" that American Express are using. Doesn't bode well that your preferred connection partner can't cope with a connection to Amex Germany. 

    *le sigh*. Really wish you'd been sorting this a lot earlier - it feels a bit like you woke up one day and went "hey we have these customers outside the US that we should maybe think about looking after".

    It's frustrating to be paying for a service that has now actually decreased in usefulness. At least I could rely on my Amex transactions importing automatically (which, given that I do most of my day to day spending on it, was very useful!). Now I have another account I have to maintain manually. 

    Jealous of all the US based customers who've been getting that preferential treatment all this time (and much better value for money, what with not having to pay for a second service to get close to what US customers have). 

    Like 3
    • Magenta Cornet That's a little worrying.   As Scott Robinson of SyncforYNAB is working for YNAB and how well his solution works it's a surprise to.

      Like
    • Tomato Colt Well, yeh. It's not an issue with Syncfor though, it's an issue with the direct connection from YNAB to Plaid for Amex.

      At least Scott has Amex working for France with Syncfor via Truelayer, but unfortunately Truelayer don't seem to support Amex Germany.

      Like 1
    • Magenta Cornet same here. I’m an eu customer as well and I was rely in Amex direct connection. Sync4ynab is still not ready but for France and UK. Proved that YNAB’s policy has been weak against european audience, al of you can write to syncforyanb from their site to let them forward our requests to add new connections to Truelayer. 

      Like
      • Blue Flute
      • Blue_Flute.10
      • 4 mths ago
      • Reported - view

      Magenta Cornet I just wish they added the bank syncing as a bolt on.  It’s one of their big selling points, and the fact you can’t use it due to location, yet pay the same as others is a bit disappointing.

      I’ve spoken with support, and their reasoning to why it isn’t an issue, is due to the fact that some customers that can use it, choose to manually reconcile.  And they advise of the alternative, which is to pay for another service that allows us to do something that’s should be part of the monthly cost.

       

      If it was an add on, then the reduction in subscription would allow us to pay for syncfor without feeling short changed.

       

      I’m happy they are working towards the uk and eu getting it, but from reading others issues with syncing via YNAB, I’m not too hopeful this will be seamless…. Or at least, not without degrading your bank security (ie turning off 2fa etc) to get the ‘free’ version of bank syncing.  
       

      That being said, I do love YNAB, which is why I’m still here, but I just wish they I would discount features they can’t provide, especially if it’s a key feature.

      Like
      • Blue Orca
      • Blue_Orca.11
      • 3 mths ago
      • Reported - view

      Same here, my UK Amex connection just disappeared, where all my spending happens. I was already having to reconnect each time since 2FA was introduced but at least I was able to do it and have transactions sync , and on do it on mobile. Now I have to log in on desktop in order to download statements from Amex and manually import to YNAB, which basically means it's never up to date because this is a pain to do! 

      Really glad to hear the progress on the UK DI but hope it happens sooner rather than later, if it's many more months till this is up and running it's hard to justify the spend on a service that's become more difficult to work with.

      Like
  • Great news. I've always despised reconciliations in YNAB.  This will be a welcome and long awaited enhancement.

    Like
  • This wait is too long.  I notice someone in the forum spun up this exact facility 2 years ago. Why are you not getting this done and how many more years do you expect us to wait?

    Like
  • Does anyone know of any good YNAB alternative that supports live UK bank feeds? I've always been fiercely loyal to YNAB, but after 12 years as a customer, the glacial pace of progress and constant dithering on this feature means I'm open to trying other apps

    Like
    • Tomato Octopus I guess https://www.spendee.com/ is good place to start. It has a lot of connectivity (via partner as well, just a decent one unlike the ones YNAB uses), even with cryptocoin support.

      Like 2
  • Thanks. I’ll take a look. I’m fed up with YNAB’s excuses and lack of progress on this. They’ve had more than enough time to sort this out. It’s not important to them and neither are we as customers. 

    Like
      • pgauntlett
      • pgauntlett
      • 4 mths ago
      • 1
      • Reported - view

      Tomato Octopus I am fairly sure that Spendee does not have a “budget to zero” facility. If that is not important to you I would thoroughly recommend taking a look at Moneywiz 2021 - it has superb bank syncing for the UK and is very feature rich and ever improving.

      Disclaimer: I personally prefer manual entry and reconciliation as many of my transactions are already scheduled. But I am with you in not wanting to pay for bank feeds that YNAB cannot provide!

      Like 1
  • I have been coming back to this topic for a few months. I am a UK customer and really keen for the bank feeds to be available here in the UK. I have been a YNAB customer for several years and I have become weary of manually updating. Its fine when I'm in the routine of daily updates, but when I inevitably get a week or more of date it becomes a real chore and is time consuming to reconcile everything.

    I appreciate the benefits of manually syncing which is what has persuaded me in the past to still use it despite the sync feature missing.... but for the second time now in the last couple of years I've given up with YNAB. I still have a few months left but can't face the updates any more :)

    Like 3
  • I use sync for YNAB - might help 👍

    Like
    • Violet Mainframe So pay twice, not very budget friendly.

      Like 3
    • Pink Pony (93aa2138c5b9) The new functionality in YNAB replaces the need for Sync for YNAB.  Currently, we have to pay twice to get bank syncing - once YNAB implements it, you only need to pay YNAB subscription. 

      Sucks for Sync for YNAB because their business will dry up overnight...

      Like
      • ddiran
      • Ivory_Hail.11
      • 3 mths ago
      • 4
      • Reported - view

      I wouldn’t feel too bad, Andy Wilson - Scott Robison (the creator of Sync) is now working for/with YNAB.

      Because he’s been there for a good few months already, I believe all the technical work of the integration has long been finished and tested. I think the only barrier to launch is the legal entity YNAB needs to set up in Europe. Once that’s done hopefully it should just be a “push the launch button” exercise.

      Like 4
  • Hannah M-M I have noticed a few UK banks starting to appear with MX connections in the YNAB (NatWest, TSB, Lloyds to name a few), and have successfully configured a connection to my accounts with NatWest to test the feature, as well as attempting a connection to TSB (which wasn't successful). I assume the random scattergun of supported banks vs not is just the current development state of the feature I have noted a few things however which it would be good to get clarification on.

    1. The connection to NatWest seems to work fine and imported transactions for both a Savings account and a Current Account - however, when I check in the NatWest app on my phone for third parties that have 'Access' to my account YNAB and/or MX are not listed - which makes me think if the connection is not using OpenBanking APIs but is instead storing my credentials to access my account data. Is this the case, and is this a temporary situation or is the plan to use OpenBanking APIs?
    2. When attempting to connect to my accounts with TSB (the connection errored, not sure if I entered my credentials incorrectly or if there was a backend error) the login screen asks for three pieces of info - the User Id, Password and what TSB call my 'Memorable Information'. The thing is that when I log in to TSB directly they only ever ask me for a few characters from the 'Memorable Information', not the full thing which was requested here, this again suggests to me the backend is simply storing my credentials to re-authenticate later, and not using OpenBanking APIs. Is this the case?
    3. Both banks required me to enter a code sent to me by SMS to set up the connection. I have only just tested this feature out now but I know from experience that the 'American Express (UK)' connection that has existed with MX for some time at the moment seems to require this SMS for EVERY import, so the imports are currently essentially manual, yeah I guess it's a few clicks less than logging in to the bank and downloading a QIF to import into YNAB - but not exactly what I'd call automated though. Is this also going to be the case with these other UK banks I've mentioned i.e. the direct import is just a slightly less involved manual import?
    4. Related to this there are some regulations that have been introduced recently in the UK (and maybe the EU) which a lot of banks are interpreting as they need to send an SMS to customers when authenticating certain things (login, new payee transactions etc), despite the fact that better forms of 2FA are already implemented by many banks, I assume this is why my Amex connection is requiring it every time I get transactions because they don't have any better 2FA, but NatWest do have proper 2FA (using my debit card) and shouldn't really be relying on SMS much for the second factor. The idea with OpenBanking APIs is that much like OAuth the party requesting access is granted a time-limited token and therefore doesn't need to do things like 2FA for recurring access, typically OpenBanking connections must be refreshed every 90 days but in between access doesn't need re-authentication, so if OpenBanking is used these SMS codes should not regularly be needed (Amex support OpenBanking BTW so MX should update their existing connection to use this and could then avoid the repeated SMS messages, and maybe the connection would be less fragile too).
    5. Much like OAuth when authorizing access via OpenBanking APIs typically the flow involves a browser redirect to the bank where the account I am granting access to is held, I log in to the bank there and grant access, then I'm redirected back to the application I want my data accessed by. Actually I suspect this OpenBanking flow is actually just an OAuth flow because I don't see why the OpenBanking standards would reinvent the wheel - I've not read the technical specs but I don't see why it would work any other way. When I added the connections to the UK accounts mentioned above in YNAB this is not the flow I had, I had to enter my credentials into YNAB's interface and wait whilst the backend did things and the wheel span. The whole idea with OAuth is applications are actively avoiding a flow where you have to provide your credentials to a third party (in OAuth terminology the Client), I'm supposed to only provide them directly to the entity the credentials are actually with (in OAuth terminology the Authorization Server). OpenBanking appears to work the same way. In fact if I'm on my iPhone and I want to link an account to one of the many applications that can act as an OpenBanking client typically I'm redirected to the app of the Bank I'm granting access with to authenticate in the app, cutting out the redirect to browser entirely (e.g. if I want to grant access to my account at Halifax, I'll get redirected to the Halifax app if it's installed and I grant the OpenBanking access there). I assume that with many of the banks already supported by your import partners in North America this type of functionality just doesn't exist (I haven't heard that there are any similar standards to OpenBanking in North America, so I'm going to guess there probably aren't), so in that case I can see why you have to do it the more manual way and actually encrypt and store credentials within the import partner, but the redirect and authenticate flow is completely standard in the UK now (and probably across much of the EU since the introduction of PSD2). Are you going to support this type of auth flow when you fully launch support for UK banks or are we looking at the current situation where MX hoovers up our credentials and we trust they won't lose them?

    I suppose in a nutshell the above can be boiled down to are you planning to properly support OpenBanking or not because the new connections appearing in YNAB suggest you aren't. I know that TrueLayer has been discussed to death in the context of your support for UK/EU institutions, but if MX doesn't support OpenBanking I would like to point out that TrueLayer does and it works very well.

    Like 3
    • Coral Sloth Hi, when I try to link account from YNAB it takes me to Plaid and the UK banks don't show up.   What am I missing.  Another shout out for Truelayer though.

      Like
    • Tomato Colt your missing the same as the  rest of us here in the UK. Parity.

      Like
      • Hannah M-M
      • Product Manager
      • hannahmm_ynab
      • 3 mths ago
      • 2
      • Reported - view

      Coral Sloth thanks for the in-depth notes and questions. There are a few mysteries implied by what you're seeing, so I'll need to do a little research, but here's what I know for sure: 

       

      Hannah M-M I have noticed a few UK banks starting to appear with MX connections in the YNAB (NatWest, TSB, Lloyds to name a few), and have successfully configured a connection to my accounts with NatWest to test the feature, as well as attempting a connection to TSB (which wasn't successful). I assume the random scattergun of supported banks vs not is just the current development state of the feature I have noted a few things however which it would be good to get clarification on.

      This is actually the first I've heard of MX supporting (or appearing to support) UK banks. I will check in with them and see what's going on but speaking candidly, this is totally unexpected. We have not discussed supporting any banks outside of the US or Canada with MX. 

      1. The connection to NatWest seems to work fine and imported transactions for both a Savings account and a Current Account - however, when I check in the NatWest app on my phone for third parties that have 'Access' to my account YNAB and/or MX are not listed - which makes me think if the connection is not using OpenBanking APIs but is instead storing my credentials to access my account data. Is this the case, and is this a temporary situation or is the plan to use OpenBanking APIs?

      This is very surprising. UK regulation prohibits use of non-OpenBanking API mechanisms to retrieve transaction information. I will need to check with MX to find out what's going on—we have zero interest in or intention of using anything besides OpenBanking for UK connections. 

      1. When attempting to connect to my accounts with TSB (the connection errored, not sure if I entered my credentials incorrectly or if there was a backend error) the login screen asks for three pieces of info - the User Id, Password and what TSB call my 'Memorable Information'. The thing is that when I log in to TSB directly they only ever ask me for a few characters from the 'Memorable Information', not the full thing which was requested here, this again suggests to me the backend is simply storing my credentials to re-authenticate later, and not using OpenBanking APIs. Is this the case?

      Again, this is surprising. Any UK connection should be using OpenBanking APIs but we've made no arrangements to support such connections via MX at this time, so the fact that you were able to connect at all is unexpected.

      1. Both banks required me to enter a code sent to me by SMS to set up the connection. I have only just tested this feature out now but I know from experience that the 'American Express (UK)' connection that has existed with MX for some time at the moment seems to require this SMS for EVERY import, so the imports are currently essentially manual, yeah I guess it's a few clicks less than logging in to the bank and downloading a QIF to import into YNAB - but not exactly what I'd call automated though. Is this also going to be the case with these other UK banks I've mentioned i.e. the direct import is just a slightly less involved manual import?

      I know that the current situation with Amex UK is very frustrating but thankfully I can confirm this will not be the case for other UK banks (and may improve for Amex as well once we are live). 

      1. Related to this there are some regulations that have been introduced recently in the UK (and maybe the EU) which a lot of banks are interpreting as they need to send an SMS to customers when authenticating certain things (login, new payee transactions etc), despite the fact that better forms of 2FA are already implemented by many banks, I assume this is why my Amex connection is requiring it every time I get transactions because they don't have any better 2FA, but NatWest do have proper 2FA (using my debit card) and shouldn't really be relying on SMS much for the second factor. The idea with OpenBanking APIs is that much like OAuth the party requesting access is granted a time-limited token and therefore doesn't need to do things like 2FA for recurring access, typically OpenBanking connections must be refreshed every 90 days but in between access doesn't need re-authentication, so if OpenBanking is used these SMS codes should not regularly be needed (Amex support OpenBanking BTW so MX should update their existing connection to use this and could then avoid the repeated SMS messages, and maybe the connection would be less fragile too).

      Yup. We expect that UK DI users will only need to re-authenticate/confirm their continued consent every 90 days. 

      1. Much like OAuth when authorizing access via OpenBanking APIs typically the flow involves a browser redirect to the bank where the account I am granting access to is held, I log in to the bank there and grant access, then I'm redirected back to the application I want my data accessed by. Actually I suspect this OpenBanking flow is actually just an OAuth flow because I don't see why the OpenBanking standards would reinvent the wheel - I've not read the technical specs but I don't see why it would work any other way. When I added the connections to the UK accounts mentioned above in YNAB this is not the flow I had, I had to enter my credentials into YNAB's interface and wait whilst the backend did things and the wheel span. The whole idea with OAuth is applications are actively avoiding a flow where you have to provide your credentials to a third party (in OAuth terminology the Client), I'm supposed to only provide them directly to the entity the credentials are actually with (in OAuth terminology the Authorization Server). OpenBanking appears to work the same way. In fact if I'm on my iPhone and I want to link an account to one of the many applications that can act as an OpenBanking client typically I'm redirected to the app of the Bank I'm granting access with to authenticate in the app, cutting out the redirect to browser entirely (e.g. if I want to grant access to my account at Halifax, I'll get redirected to the Halifax app if it's installed and I grant the OpenBanking access there). I assume that with many of the banks already supported by your import partners in North America this type of functionality just doesn't exist (I haven't heard that there are any similar standards to OpenBanking in North America, so I'm going to guess there probably aren't), so in that case I can see why you have to do it the more manual way and actually encrypt and store credentials within the import partner, but the redirect and authenticate flow is completely standard in the UK now (and probably across much of the EU since the introduction of PSD2). Are you going to support this type of auth flow when you fully launch support for UK banks or are we looking at the current situation where MX hoovers up our credentials and we trust they won't lose them?

      Totally—again, what you're seeing is not expected. UK regulation has some unique requirements that differ slightly from the OAuth specs used in the US, but fundamentally, the setup is the same, and that's what our Import Partners are required to use to gather consent and authorization to access your transaction information in the UK. I'm really sorry that you're getting such a mixed-up preview of the (we believe) great connection experiences to come. 

      I suppose in a nutshell the above can be boiled down to are you planning to properly support OpenBanking or not because the new connections appearing in YNAB suggest you aren't. I know that TrueLayer has been discussed to death in the context of your support for UK/EU institutions, but if MX doesn't support OpenBanking I would like to point out that TrueLayer does and it works very well.

      Absolutely. TL;DR, we (via our Import Partners) are required to support Open Banking and are very happy and excited to do so. It seems something curious and unexpected is going on at MX and I will report back on this thread once I have more information. Thanks again for bringing this to our attention! 

      Like 2
      • Coral Sloth
      • Coral_Sloth.9
      • 3 mths ago
      • 1
      • Reported - view

      Hannah M-M thanks very much for clarifying the plans, it certainly seems like something isn’t set up correctly with MX.

      Since linking to the ‘NatWest (UK)’ MX connection the other day I’ve been getting periodic texts with the 2FA code, so I assume they are polling with the saved credentials. I’ve disabled the connection now as it’s clearly not supposed to be supported this way.

      Like 1
  • Is there a roadmap by Plaid on when they plan to support which EU banks? I'm especially interested in German banks like ING, DKB, N26 and banks that use SolarisBank as their banking provider 

    Like
      • Hannah M-M
      • Product Manager
      • hannahmm_ynab
      • 3 mths ago
      • Reported - view

      Roeshimi as far as I know, Plaid does not publish a public roadmap but you may be able to get more information on these particular banks by reaching out to them directly. 

      Like
      • Roeshimi
      • roeshimi
      • 3 mths ago
      • Reported - view

      Hannah M-M For what I can see on their site, they don't offer a contact option for consumers, only for companies. So that's not an option for me. 

      I thought you as YNAB would have someone at Plaid who you could ask about this, but I guess I was wrong. 

      Like
    • Roeshimi I think you should be able to contact Plaid directly here. If that doesn't do the trick, let us know!

      Like
      • Roeshimi
      • roeshimi
      • 3 mths ago
      • 1
      • Reported - view

      Marisa Thank you, I've submitted my question to them for one bank. 

      Like 1
      • Roeshimi
      • roeshimi
      • 3 mths ago
      • Reported - view

      Marisa I received a reply from Plaid but it was not very helpful. Just the usual "currently does not work....we look into it", but no roadmap or anything. For the time being, I will continue using Sync for YNAB as long as I can. 

      Like
    • Roeshimi Oh drat - hopefully everything is supported soon!!

      Like 1
  • Welcome to the UK (officially) YNAB! 🙂

    Edited to remove link

    Like 2
    • ddlawson there's a lot of personal information in there. You should probably remove the link :)

      Like
      • ddiran
      • Ivory_Hail.11
      • 3 mths ago
      • Reported - view

      Joey Thompson It's public information - but noted.
      Can't seem to find a way to edit/delete my previous post though :(

      Like
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 3 mths ago
      • Reported - view

      ddiran You can only edit a post for 30 minutes. You could ask a mod to remove it.

      Like
      • ddiran
      • Ivory_Hail.11
      • 3 mths ago
      • Reported - view

      Superbone mods, please remove! my intention was to celebrate YNAB having a UK entity, not to dox anybody :)

      Like
    • ddiran Link removed! Thanks for the welcome. 😊

      Like
    • Joey Thompson you’re complaining about someone linking public record information, there’s literally nothing there apart from some names and a business address.

      Like
  • So YNAB legally exists in the UK as of 9th August - 

    Edited to remove link

    How long do we have to wait now? I assume you got things started behind the scenes so you could start signing straight away?

    Like 2
    • John Smith as above, personal information in there. Please remove the link! Infosec, people!!!

      Like
      • John Smith
      • JohnSmith
      • 3 mths ago
      • 2
      • Reported - view

      Joey Thompson Don't be daft it's companies house, thats public, and public for a reason. My name is on there with my own company and company address as well, so is every company in the UK!

      Like 2
    • John Smith So you'd be fine with someone posting your legal name, business name, business address and your date of birth on a forum?

      Like
      • John Smith
      • JohnSmith
      • 3 mths ago
      • 1
      • Reported - view

      Joey Thompson My company name is literally around me all the time and everyone knows who it is - you can find me with my name or even my postcode through companies house. It's an open public database for everyone in the world to use - it's supposed to be open. It's like I posted a link to the yellow pages don't be daft. Please shout "infosec" some more as if that means anything.

      Like 1
    • John Smith It's been a long process and we're making good progress (as you can see)! I know it's hard to wait, but we hope it will be worth it. 😉 No concrete timelines yet. We're continuing to chip away at the pieces needed for release!

      Like 2
    • John Smith Joey Thompson ddiran

      Quick update! We appreciate your excitement about this news. It's a big milestone! 

      In this space, we'd like to do what we can to protect the privacy of our team members. I've removed the URL and information from the posts above. If you have feedback on this decision, please send me a direct message. Thanks all!

      Like 3
      • ddiran
      • Ivory_Hail.11
      • 3 mths ago
      • 1
      • Reported - view

      Thanks for the update Nicole ! I have to agree with @jfordthompson here. Even though the info is in the public domain, it doesn’t mean people should go around posting it on forums (if anything else purely out of respect / basic human decency, especially for one of the actually good companies out there like YNAB).

      As for the legal stuff being (mostly) sorted, that’s great news. I imagine it means we’re probably several weeks away now as opposed to months.

      Keep the good updates coming in the meantime! 🙌 

      Like 1
      • stridemat
      • stridemat
      • 3 mths ago
      • 1
      • Reported - view

      John Smith 

      Good to see progress and nice to see Scott Robertson from sync for YNAB listed.  Even without the link I knew where to look. Hopefully not too long now. 
       

      For those suggesting data privacy, Companies House is literally a register of every limited company in England and Wales with information that is meant to be held in the public domain. There is not a data or privacy issue as being suggested. 

      Like 1
      • ddiran
      • Ivory_Hail.11
      • 3 mths ago
      • 2
      • Reported - view

      stridemat not to derail the conversation but doesn’t the US have an equivalent register? It’s useful for both verifying that a business is genuine as well as to combat illicit activities such as fraud, money laundering and tax evasion. Every country should have one really

      Like 2
      • pgauntlett
      • pgauntlett
      • 3 mths ago
      • 1
      • Reported - view

      stridemat Totally agree. This information is in the public domain at UK Companies House for a reason. Those who use the privileges and protections that incorporation of a company offers accept this.

      Like 1
    • Joey Thompson goes with the territory when a company director.  

      Like
    • ddiran agree that YNAB is one of the good companies.  Given that why would a director not want their association with it known.  

      Like
    • Following along from Australia, where we—like any sensible jurisdiction—have a similar public register of companies. The forced removal of a link to the record is absurd and in my eyes reflects poorly on YNAB. It's little more than administrative minutia. At the very least, your support staff are very cluelessly shooting from the hip, to little effect. Anyone can go and look this up. Anyone wanting to harass YNAB directors is not going to be stopped by a link to a business register being removed from a support thread. You're barking at shadows.

      Signed, a business owner whose name and address is public on his country's business register.

      Like
    • > The forced removal of a link to the record is absurd and in my eyes reflects poorly on YNAB.

      Green Screwdiver It's not YNAB that asked for removal or actually removed the link.  This is a public forum and it was just individual members of the forum that did so.

      Like
    • Andy Wilson That could explain it, but if you scroll above on this thread, you will see that a YNAB staffer explained they were editing the user post to remove the link. This is likely stemming from a literal application of some internal policy they have, which from experience is usually well-intended.

      Like
    • Sea Green Griffin  Green Screwdiver  

      Oh yeah, you're right.  Unnecesary censorship Nicole ?  This information is publicly available by going to Companies House and searching for YNAB.

      Like
  • Yes, Companies house information is public info, and parties have consented to having their information shared for transparency.

    Like
  • Any update on this? Long time UK based YNAB-er here! Sick of manually updating! Would be great to get regular updates and a timeline on this. I’ve just paid for another year of YNAB and would very much hope automatic transfers will be with us soon! I’ve been waiting/paying for six years!

    Like 1
    • EmmaS yes, could agree more. Have just found and started using syncforynab.com but feel like I’m paying double and don’t understand why a third party can do this using Open Banking and YNAB themselves can’t? Annoying and feels like we are too small a market for them to bother with. I would have switched if I could have found something I like as much as ynab

      Like 6
      • Mr Cybs
      • Navy_Blue_Mainframe_921
      • 2 mths ago
      • 3
      • Reported - view

      Salmon Horse  EmmaS

      Could not agree more. Everytime I talk to support they tell me that we shall use third party but why should I pay another third party for a function that should be included in YNAB itself?

      Like 3
      • Blue Flute
      • Blue_Flute.10
      • 2 mths ago
      • 3
      • Reported - view

      Salmon Horse agree, one of their key features is the bank syncing, but we don’t get the benefit.  This should have been added as an optional paid feature, so it allows us to use syncforynab without being out of pocket.  Like you say, we are now paying nearly double for an app made to save us money.

       

      They argue not everyone uses it, but when you pay for a service that is listed as a feature, then you should be receiving the feature or discounted for not being able to use it.  You wouldn’t buy a car and pay for the sat nav, to find out they haven’t installed the sat nav because they only offer US maps and some people that do have it, don’t use it…

      The annoying thing is, a year or two ago, they did support UK banks and I was syncing no issues.  This suddenly stopped one day and I then they ended support for UK banks.  
       

      The other annoying thing is that I they announced this 6 months ago.  This should have only really been announced as they were in a testing phase.  

       

      Shame, as it’s a great app, and have been using since it since 2013….  

      Like 3
    • Blue Flute Sync For YNAB won’t be around much longer, as soon as YNAB supports the same banks/features Sync for YNAB will be discontinued.

      Like
    • EmmaS said:
      Any update on this?

       I'm checking with Hannah for an update!

      Like 1
    • Coral Sloth @Coral Sloth Sync For YNAB is a great service, reliable and robust.  Lets just hope YNAB rolls out a direct import offer for us to trial and compare soon!  

      Like
    • Tomato Colt I mean it is literally the top feature on the roadmap, they now have a UK entity and UK staff working on it, it’s not going to be long.

      Like
  • months ago it was already announced and since then there has been no update, what is the reason for this why can't one decently update every now and then. It is the most requested feature and nothing changes. If it is not arranged before Christmas, you will have one less customer, no matter how unfortunate I think that is.

    Like
  • I don’t want to use bank sync for transaction entry  - credit card transactions are always days behind if relying on bank feeds and the budget is therefore never up to date.

    However:

    a) it is a great tool to clear reconcile manually entered transactions

    b) I object very much to being charged for something I cannot use in the UK

    Like
    • pgauntlett Quite right, why advertise features if they are not available to everyone.

      Like
  • Everyone—I know it’s been a long time since I’ve updated this thread; here's a quick update: we've made substantial progress behind the scenes and are about to begin internal beta testing. (We expect to begin looking for external beta testers soon and will let you know when we do.) Moving into a new regulatory environment/jurisdiction always takes longer than planned, even when you plan for it to take longer than you planned. As such, there are still too many unknowns for us to provide an estimate of when we will be ready to go live, but I'll keep you posted here as we progress and have more to announce. Happy Wednesday!

    Like 8
    • Hannah M-M thanks for the update, it’s encouraging to hear you’re starting to test internally. I’ll definitely be keen to help once you start public beta.

      Like
    • Hannah M-M yes, very good to hear that testing is starting and looking forward to further news :)

      Like
    • Hannah M-M Thanks for the update.  Progress 🙂

      Like
    • Hannah M-M This is great news. 

      My YNAB connection with Macquarie Bank via Bank Sync for YNAB has been down for 6 months. Haven't touched YNAB since. 

      Have been looking at Up Bank but was worried because they don't support the usual APIs that allow the integrators to work. 

      Great to hear you're making progress. I will move ahead with Up Bank and look forward to the next update. Would definitely participate in a beta when ready!

      Like
    • Hannah M-M finally some good news. 

      I'm looking forward to this 

      Like
    • Hannah M-M Thank you for the update. You can count with a beta tester here with accounts in 3 separate countries. :D

      Like
    • Hannah M-M Thank you for posting the update. I've just joined YNAB and tried to link my UK bank acct, and it doesn't recognise it.  To read your post gives me hope!

      Like
  • Hannah M-M  Thanks for the update! Good to hear that you have made progress. 

    But please tell me, what took you so long? You use an external partner who should provide you with similar (same?) interfaces. I can imagine that the legal side takes longer, but what I hear is that you still down-prioritise this work, because otherwise the software-integration would have happened in parallel. I have to assume that it is a lack of will, not the complexity that is preventing progress. Please correct me if I see this wrong. 

    Like
  • Hey everybody: It’s almost beta testing time. If you’re interested in helping us out, fill out this screener survey and we’ll be in touch with more details. Here’s what you can expect in terms of the process: 

    1. We review the screener surveys. If you’re a good candidate for our current testing needs, we’ll let you know! If not, we’ll let you know that too. 

    2. We’ll provide testers with access to the new integration starting as early as next week, starting with folks who bank in the UK. It won’t be perfect. We’ll ask you to fill out another quick survey for each bank/FI that you connect, once after initial connection setup and then again after about a week of (hopefully) importing transactions. We may also ask some testers to join a video call to walk through the connection flow live, but this is not a requirement. 

    Note that for at least the next two weeks we will only be testing UK connections but if you’re in the EU we’d still love for you to fill out the screener survey now. 

    Again, the screener survey link is here, and feel free to send any questions to [email protected]


    Oh, also, spoiler alert, testers will notice that we’ve integrated with TrueLayer 😉

    Like 15
      • Beige Cup
      • Beige_Cup.12
      • 1 mth ago
      • 2
      • Reported - view

      Hannah M-M Seeing as YNAB has received a lot of flak over the years about not having direct import in the UK/EU, I'd like to balance that out a little by saying thank you to the team for building this!  🎉 Looking forward to (hopefully) beta testing! 👏

      Like 2
    • Hannah M-M great to hear! Thanks for working to get this built in to YNAB 😁

      Like 1
    • Beige Cup  indeed, it sounds like progress. But then, I have accounts in Germany and Denmark. I pay the same as everyone else but get a vastly inferior service. And even now it sounds like I am not in the the group of customers that are catching up.  So, I cannot appreciate these news as much as you might can.

      But I am happy for you. 

      Like 1
      • James
      • Purple_Mill
      • 1 mth ago
      • Reported - view

      Sea Green Chef Maybe the only solution for them to roll this out to all countries faster is to hire more engineers at YNAB, but that could very well force them to raise the price to all their customers, making even more people unhappy.  

      Like
    • James no, the solution is to offer a price without direct import for countries that they don't support and offer another price again once they support it. 

      Like 9
      • Green Beat
      • Green_Beat.13
      • 1 mth ago
      • 1
      • Reported - view

      Hannah M-M Is there a reason you opted for TrueLayer in Europe? I was so excited to see that my bank (in the Netherlands) was already supported by Plaid. But now I feel left out again since TrueLayer supports only a few countries in Europe.

      Like 1
      • Giulio
      • CEO of a small studio
      • Steel_Blue_Drum.6
      • 1 mth ago
      • 1
      • Reported - view

      Hannah M-M FINALLY! This is the dealbreaker for me to keep paying for YNAB or not tbh

      Like 1
      • MacGuru
      • Project Manager
      • Hot_Pink_Zebra.11
      • 1 mth ago
      • 1
      • Reported - view

      Hannah M-M For info, I see that someone is working on providing a service in Norway, where I live: https://importforynab.com/. They're using Tink as API against 300+ banks. Currently in beta.

      Like 1
      • Schnitzel
      • Hot_Pink_Falafel.6
      • 3 wk ago
      • 1
      • Reported - view

      Hannah M-M I am willing to test and filled out the survey. With the recently announced price hike, I am only staying at YNAB, if I can connect all of my credit cards again. They worked for years and stopped working this year via direct import. The answer from YNAB was "we do not support EU credit cards". So If direct import works when my payment period ends, I will stay. Otherwise I won't pay the higher price while manually entering every transaction.

      Like 1
    • James and here they are raising prices without doing that....

      Like
      • Hannah M-M
      • Product Manager
      • hannahmm_ynab
      • 3 wk ago
      • Reported - view

      Schnitzel thanks for filling out the survey! We'll be in touch soon. 

      Like
      • James
      • Purple_Mill
      • 3 wk ago
      • Reported - view

      John Smith It's unfortunate that we'll have to wait longer to have the same functionality of US-only customers while paying the same price.   On the other hand, my return on investment on YNAB is 100's of time higher than the price hike, so obviously I'll stay.  It does also cost a lot to run an organization like theirs, so I understand why they might need to raise the prices.   Having said this, they could temporarily delay the price rise for non-US customers to make this seem more equitable.   

      [Disclosure]: I have financial  accounts in both the US and Europe, so it's normal that I would pay the same price as everyone else in the US.

      Like
      • Clippy
      • Turquoise_Beat
      • 3 wk ago
      • 1
      • Reported - view

      Please take my account cancellation  as an incentive to implement PSD2 support, a standardized interface that EU banks are legally mandated to implement.

      I have supported YNAB without using it for some time, just on hopes this would get done. I will consider continuation of my subscription once I see a price adjustments for users that cannot make use of direct import.

      My suggestion to you is to make it a feature that is billed once activated and had successful imports for a month.
      I'll be here if you want me to test anything.

      Like 1
      • DesantisB
      • Alice_Blue_Packet
      • 2 wk ago
      • 1
      • Reported - view

      Hannah M-M hi! Am I still on time to apply for beta testing?

      Thanks,

      an happy italian long time user...

      Like 1
      • Hannah M-M
      • Product Manager
      • hannahmm_ynab
      • 2 wk ago
      • Reported - view

      DesantisB we have closed the beta pool for now but if you'd like to be notified when we launch and/or if we re-open the pool, you can go ahead and fill out this survey

      Like
    • Hannah M-M MacGuru I've been using Sync for YNAB for months now but I actually agree that there should be a discount for countries where there's no direct import. YNAB's functionality without direct import compared to some of the free tools on the market doesn't justify it's price tag.

      Like 2
    • MacGuru thanks, this is awesome!

      Like 1
  • I'm just wondering about the EU countries where there's also paying customers without the direct import..Is there a roadmap ahead besides UK?

    Like 1
      • Hannah M-M
      • Product Manager
      • hannahmm_ynab
      • 1 mth ago
      • Reported - view

      Lavender Hail we rely on our DI partners' roadmaps. We are confident that TrueLayer will continue to expand their support to additional banks and countries and y'alls feedback helps us to influence where they devote their energies next. In the future, we hope to have additional DI partners who will help us further expand its availability. 

      Like
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