CC balance not right

Hi. I’m used to using credit cards in YNAB and usually have no trouble with it, but a couple of weeks ago, something baffling has happened. I haven’t reconciled my account in a while, but every single time I enter transactions I always check that the balance matches both in YNAB and in my CC app. But a month ago, that changed and I’ve waited to make sure there’s no late transactions showing up on the CC. The problem is that YNAB claims I owe £300 more on my credit card than I do, but even more baffling is that somehow that £300 is also budgeted to be paid on the card. I’ve gone through my CC statements as far as they will go (6months), and every single transaction matches what I’ve entered in YNAB. What’s happened and how do I fix this?

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  • If the credit card account is reconciled in YNAB (I'm talking the reconciliation function in accounts) and the working balance of your credit card is less than the amount available in the credit card payment category, you can move the excess out of the credit card payment category to any category you like (e.g. the credit card working balance is -$450 and the credit card payment category is +$500, you can move $50 out of the credit card payment category). Returns, refunds, and credit card rewards or typically the cause of this situation.

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  • Silver Leopard said:
    YNAB claims I owe £300 more on my credit card than I do, but even more baffling is that somehow that £300 is also budgeted to be paid on the card.

    The good news here is that if you're sure that your cleared balance owed is £300 less than what YNAB says, you can use the reconcile feature to make an adjustment. Then, you can move the surplus out of your Credit Card Payment category and put it to work elsewhere in your budget! 

    Ultimately, if you owe £300 less than the balance shown in YNAB, there must be a transaction issue somewhere. Since it sounds like those  £300 are also tucked away in your Credit Card Payment category at this point, I'm wondering if perhaps you received a cashback reward that hasn't yet been logged in YNAB, or similar. Does that sound like a possibility? 
     

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