New Color Scheme Lacks Contrast (Especially For Those With Color Blindness!)

The new color scheme simply doesn't work. The new colors not provide enough contrast. With my type of colorblindness, I can barely see the difference between the red & green. They actually look very much the same at a glance and I can really only spot the difference when I take a really close look. This is bad. Like really really bad.

Please don't make this the only option! You have literally broken a very important part of the design for a lot of people. Please revert ASAP until you can find a better design than this (or at least give us the choice in the settings!).

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  • I'm not color blind, but do greatly prefer the original color scheme.  I agree that a setting to allow the user to determine their preferred scheme would be appreciated.

    Like 14
  • Given the lack of responsiveness on how difficult this forum is to read, I'm not sure that there will be much traction on this request unfortunately.

    Like 5
  • I'll go ahead and add to those who don't like the new color scheme nearly as much.

    Like 4
  • I agree that the new color scheme makes it more difficult to track the colors.  If there could be an option to go with the old or new scheme, that would be excellent.

    Like 6
  • I agree. This does not add contrast.

    Like 3
  • this new colour scheme is hideous. please allow for the option to use the original scheme.  😤

    Like 4
  • These colors are awful. They are way harder to see than the original color scheme and I'm not even color blind. Also if you're going to change the colors like this, it needs to be a toggle-able option. For the vast majority of people who are NOT colorblind, this is a step backwards, and from what I'm reading elsewhere colorblind people don't like it too. This is not a case of "Who moved my cheese?", it's demonstrably bad design.

    Like 6
  • I am not color blind.  But, yes, this is terrible.  There is already not enough contrast on this forum (which I have pointed out many, many times) and it has never been fixed.  Now, the lack of contrast is infecting YNAB itself.  I find it very hard to see the difference and I have to squint and lean over to read the numbers.  Before I could clearly read everything.  Now, it is a struggle to read that very important column!

    You fixed something that wasn't broken.  What aversion is it that you have to simply letting people make choices?  Let me choose the color scheme that work for me rather than forcing me to use something that already gives me a headache since it is such a struggle.

    More and more I wonder if YNAB is intentionally trying to force out older users of YNAB.  The forum colors (like of contrast) are very difficult on people who use reading glasses.  This change to YNAB is also difficult on older eyes.  If you want us to quit, just say so.

    Like 3
      • alexmidd
      • alexmidd
      • 5 mths ago
      • 4
      • Reported - view

      katsmeow Absolutely. I do find that YNAB, as much as I love it, does suffer from seeming to be aimed only at young people - just look at the banner at the top of the front page of this very forum for an example - not one older person in that graphic. And this manifests itself in this modern predilection for lack of contrast on computer screens, designed for those with young eyes that prefer sleek looks to functionality and having no regard for those of us that find it harder to read things, for example, that are written in light grey on a blinding white background. These new colours follow this trend and whilst I can work with them I do find I have to look at them harder due to my older eyes. I really do feel for those that have real sight conditions that don't seem to be being considered here.

      Like 4
      • FLMark80
      • FLMark80
      • 5 mths ago
      • 3
      • Reported - view

      katsmeow For us colorblind persons, it was broken before. The icons helped though, but the icons are not in the mobile app. However, for me, I couldn't tell the difference between the old colors, and I cannot tell the difference of the new colors. They did not fix it for colorblind persons like me.

      Like 3
  • The red and orange colored pills are blending in too much with the text. It is difficult to see the numbers behind those colors now. Please fix!!!!

    Like 2
  • Hello everyone!

    It is a good idea to advance the design of the site, but this simple change must be part of a broader program change. That's when we will be able to appreciate these novelties.

    For the moment, I'm waiting to see the rest (I hope there will be other developments!). If not, I also prefer the old design.

    Jean-Francois from France (Google translation)

    Like 1
  • Please change back to the original color scheme or give us an option to go back to the original color scheme. I do not like the new scheme as it is very faint... Not "pleasing to the eyes". 

    Like 4
  • Just chiming in that I also would appreciate the option to revert back to the old color scheme.

     

    In the meantime... toolkit developers where ya at? #sendhelp

    Like 3
  • old color  +10000

    Like
  • I find the numbers easier to read and the colors less glaring.  The red and orange colors always annoyed me so I'm pretty happy with the change.

    Like
    • Herman If I take all my toolkit options off, I generally like the new colors better as well.  

      Right now, as I have an "overspent" (not really, but I always reconcile before budgeting) category, and that category is the muted orange, but the available on the CC is the old, bold orange.  I think they should match, and maybe use a different bold orange.  This one seems out of place.

      When the new colors are with the toolkit options, we have a problem of font and pill and color tone coordination.  

      If this color change is indeed a precursor to larger changes, it was perhaps not good to push it out to us out of context.  Or, at least recognize that the Toolkit is quite popular with users and give them a heads up.

      Like 1
      • Herman
      • herman
      • 5 mths ago
      • Reported - view

      Move Light Sound Life I don't use the toolkit and the they seem to match to me.  Not sure what could be going on there. 

      Like
    • Herman Like I said, I disabled Toolkit so I could see what was going on with YNAB's changes.  The light orange and the bold orange don't seem to match functionally, and seem weird color wise.

      Like
    • Hi Move Light Sound Life !

      Would you mind posting a screenshot of those two different oranges? We're taking the feedback into consideration here, but we want to make sure those colors are displaying as expected.

      Like
      • Herman
      • herman
      • 5 mths ago
      • 1
      • Reported - view

      Move Light Sound Life Sorry I wasn't clear.  I was saying I don't see two different oranges so I'm not sure what is happening on your screen.  

      Like 1
    • Faness So, I thought I had turned off all the toolkit color options, but when I turn off the entire toolkit, the oranges look the same. Here is what I saw anyways.  Thanks for checking!  

      Like 1
    • Move Light Sound Life Thank you for posting that screenshot - I'm happy you found the culprit! Our development team is still going through feedback and it's helpful to know all the ways the color changes are taking affect. :)

      Like
    • Faness There is nothing to "go through". You messed up. Undo the change NOW please and then work on finding the right solution. Stop making us deal with a broken product THAT WE PAY FOR because your design team doesn't understand color blindness.

      Like 5
    • Forest Green Stallion Please calm down. Support has been quite involved in this thread and has repeatedly stated that they are taking the feedback seriously and want to fix the problem. Their stated goal is to increase accessibility, and there is no reason to doubt that they aren't taking this seriously. I'm a colorblind individual who would like to see this fixed. Your petulant attitude isn't helping.

      Like
      • jenmas
      • jenmas
      • 5 mths ago
      • 6
      • Reported - view

      Violet Crab except YNAB  has a history of taking a really long time to fix things. The problems with Stealing From the Future were first reported in 2015. It's almost halfway through 2019 and they still haven't fixed it. That doesn't bode well for fixing this issue.

      Like 6
    • Violet Crab If YNAB had a history of actually listening AND RESPONDING to their users, I might. But we all know how this will go. They say they are "looking in to it". But, seemingly nothing will happen. We will ask again..."they're still evaluating". More time, still no action. More time, still no action. Blah blah blah.

      Mark my words, 6 months from now, this thread will still be active with people begging daily to back out this change and they'll still just be making excuses.  Just look at the thread asking for international bank sync (which tons of competitors have been able to provide for years without issue). Look at all the other bugs and feature requests that people have been asking for for years with no result. They have no issue taking our payments each year though, but god forbid they actually have their programmers finish an assignment more than once a year.

      The second there is a reasonable alternative to YNAB available where I live, I am gone in two seconds. Getting very tired of the arrogance and inaction of this team.

      Like 4
    • Violet Crab YNAB has a history of thumbing their noses at customers and adding "upgrades" that nobody wants while ignoring what has actually been asked for.

      Like 2
  • Hi All!

    Thank you so much for your feedback on our new color scheme! This is definitely an ongoing project, and we wanted to get this first change out because a lot of users will benefit from it.

    We adjusted the contrast of the pill colors so that they’re easier to see. The goal is to eventually become more accessible to everyone, including folks with Deuteranopia (or red-green color blindness). We're not quite there, yet, but this is a step in the right direction! 

    As we mentioned in our blog post, we're ultimately working towards reducing our reliance on colors all-together, so this is the first of many updates and improvements.

    I'll be sure to pass along your feedback to our designers, so they're aware. Let us know if you have any other questions. We're happy to help!

    Like 1
    • Nicole They're NOT easier to see. They're significantly more difficult to see.

      Like 13
    • No, sorry. As someone with mild red green colorblindness, this is a HUGE step in the wrong direction.

      Like 9
    • Spring Green Falcon Thank you for letting us know! Our development team researched approaches on making the website more accessible and these color changes were specifically to address red-green colorblindness, so this feedback is crucial. We'll make sure our development team sees this!

      Like 1
    • Faness Did you actually talk to and test with people who have this color blindness? Because I have the same type and it feels that you were deliberately trying to make it worse for me.

      This needs to be fixed ASAP. You have significantly broken your product for me.

      And I read the blog post and its total nonsense. At minimum, you rolled out changes that are only 10% complete. At worst, you don't really have a strategy for whatever it is your are trying to achieve and are just using your users and live enviorment as testing subjects. 

      Please change it back and roll out whatever it is that you are trying to do once you have actually finished a complete product and properly tested it.

      Like 14
      • jombos
      • jombos
      • 5 mths ago
      • 3
      • Reported - view

      Nicole Accessible design is not meant to address one singular party at a time unfortunately, it's meant to be accessible for all. Not trying to bash here either, as I understand the purpose was to help not hurt. Really should have just started with simple typography here and then moved forward. 

      I hope your design team can revert, take a deep breath, and start over again, because the contrast has actually become worse even for normal vision. It's become harder to scan and read the amounts. The reds no longer have any urgency to them, while the yellows bleed with the reds. All the numbers have different colors too, making it difficult to scan. It's these same muted colors that are used in the reports as well that are so similar and indistinguishable that the data visualization is nearly unusable. It may be what gave rise to the toolkit.

      Best of luck to your design team on the accessibility journey; it's absolutely a tough one.

      Like 3
    • Nicole 
      I don't know about normal vision users, but I have trouble differentiating between red and green. Not that I want to go away from colors, but keep them clear! I can tell the difference between stop light red and green, but the new colors are basically the same, for gods sake!

      I have no idea who the new color scheme was tested on, but I can no longer see a category situation at a glance anymore. Clearly a case of fiddling with something that wasn't broken.

      Like 5
      • FLMark80
      • FLMark80
      • 5 mths ago
      • 3
      • Reported - view

      Nicole I have Deuteranopia color blindness, and NO this update did not fix it. It is exactly the same for me as before. I cannot tell the difference in the colors for the pills that are not red. Looks the same to me.

      Like 3
    • Nicole 

      Hi Nicole,

      Thank you for your update. 

       

      When I read that YNAB is going to work to reduce my reliance on color I'm afraid of another future issue. 

       

      Please do not assume that I and likely others rely on color. 

       

      The color pills and other color elements add a favorable element to my budget and I do not rely on them or any other color as much as the numbers in my budget.

       

      What I haven't seen pointed out yet is a core issue lurking behind the more surface level issue of the color shift and it is something I fear more.

       

      If you assume what I and others want without asking or giving an option to opt in or not and act on what you think my experience/our is, you take away my power to decide and I experience being violated.

       

      In my language this is known as an unhealthy rescue.

       

      For example: You might imagine YNAB as a house you own and I rent a room from you.  If you enter my room and change the color of my light bulbs (rescue me ) from something I was enjoying to something else you think is better without getting my/our agreement, I will lose my power to decide and experience being violated.

       

      I understand that you are making decisions on a macro level when you offer up a service like YNAB and that not everyone is going to like every change you make.

       

      If I may, pleases leaving things the way they are and in the future.

       

      Offering up an opt in choice is the way to solve the rescue issue whenever possible.

       

      Thank you,

       

      Lauren Michelle Alvarado

      Like 8
    • Lauren Michelle Alvarado Language like "reliance on color" means something specific in software development and accessibility. If a feature "relies on color" it means that things are distinguished solely on the basis of color and nothing else, like a green button and a red button that are otherwise identical.

      There are ways to make items that are distinguished by color but also by other elements. For example a traffic signal has a red light and a green light, but a person who is unable to tell the difference between colors still knows the difference between the light on top and the light on the bottom.

      So when YNAB says they are reducing reliance on color, they aren't making assumptions about how individual users use the software, they are just stating a goal of making sure that people who can't distinguish colors can still get full use out of the software.

      (Now, you could definitely make a case that they are going about that goal in a wrong way, given the outpouring of negative feedback in this thread. But it remains their stated goal nonetheless.)

      Like 2
    • Gray Admiral 

      Thank you.

       

      It's a relief to read your share and better understand what "reliance on color" means in software language.

       

      And, I agree with you that there are other ways to solve issues and make changes in light of what I pointed out as a deeper issue which I would not like to get lost for my misunderstanding.

      Like
    • Alex
    • This too shall pass.
    • Forest_Green_Koala.5
    • 5 mths ago
    • 8
    • Reported - view

    While I appreciate YNAB's commitment to continuously improving the software, I have to agree with the overwhelming majority here. The new color scheme makes the category balances more difficult to differentiate. As others have already stated, please change it back or give the users the option to change it. Which lends itself to another observation: It's curious that YNAB's user settings are as limited as they are (currency and number/date format).

    Thanks in advance for your attention to this, and keep up the good work.

    Like 8
  • Hi Forest Green Stallion ! I'm so sorry to hear the changes aren't working for you and making it more  difficult to read. I'll certainly pass that along! We made these changes in order to help with Deuteranopia, as we prepare to make larger changes to improve accessibility in the apps.

    If you're comfortable, can you let me know which type of colorblindness you have? I can also reach out via email, if you prefer that.

    Like 1
    • Nicole I'm moderate deutan (i.e. red-green color blindness), so I don't know whether to laugh or cry that you made these changes to help people with red-green color blindness. Did you actually consult and/or test these changes with people who have this form of colorblindness? Because in all honesty, you could not actually have made a worse change for people like me. Pastel and washed out shades of red/green like this are exactly the ones that are hardest for us to see the difference between. Pure red and pure green (basically what you had before) are far more distinguishable.

      I really feel like this was made to satisfy the aesthetics desires of some YNAB designer and its being passed off as "accessibility" to sale it more to the users, because from an accessibility point of view, you've materially harmed the very people you are claiming that you're trying to help.

      Like 17
    • Forest Green Stallion Absolutely! Think street light reds and greens, not washed out Gap spring collection...

      Like 3
      • FLMark80
      • FLMark80
      • 5 mths ago
      • 1
      • Reported - view

      Forest Green Stallion You are exactly correct. I also cannot tell the difference between the old colors and the new colors. I have the same color blindness as you.

      Like 1
  • Another vote for lighter or brighter option please.  I love my budget less than I did a few minutes ago when it was easier for me to see.  

    Like 3
  • I am red-green colorblind and I can tell you that the new color scheme is NOT easier to differentiate. It is significantly harder to differentiate between the red and the green. I can't imagine how "washed out green" and "washed out red" is supposed to increase contrast. The categories look basically the same to me now. PLEASE revert to the original color scheme or make this a switchable option.

    Like 8
    • Violet Crab Thank you for letting us know! These changes were made specifically to address Deuteranopia - red green colorblindness. Knowing this has missed the mark is crucial and we'll make sure our development team knows!

      Like 1
      • Violet Crab
      • Violet_Crab.1
      • 5 mths ago
      • 5
      • Reported - view

      Faness Thank you - I appreciate your responsiveness. YNAB has been a huge asset for my family for 4 years now, and I do appreciate that the team was trying to improve things for those of us with colorblindness.

      I don't know if any more detail will help to resolve the problem, but I would say that with the new color scheme, if both green and yellow categories are on the screen at the same time, I can, with slight difficulty, distinguish between the two. It takes a bit more than a glance, but they do look sufficiently different for me to tell them apart if they're side by side. If, however, there are only green categories visible, I find that I'm having to really look at each "pill" and second-guessing whether it is really green, or whether it is something else. 

      In summary, I can distinguish the colors, but not at a glance, and really only through side-by-side comparison. In contrast, I found the former colors to be easily distinguishable at a glance. That said, there's wide variation in how red-green colorblindness manifests itself, so I don't know whether this is true for everyone.

      Like 5
    • Violet Crab The detail is extremely helpful! Thank you so much.

      Like 1
  • Hey  Nicole , I have relatively mild Deuteranopia and this new color scheme is a BIG problem. Are you sure this palette wasn't designed to address  a different type of vision issue? I can barely tell the colors apart by looking at each pill one at a time whereas before I could easily differentiate the colors on the whole page at a glance.  Please add a toggle to allow us to use the old color scheme - this is a "the product is now broken for me" level of problem unfortunately.

    Like 7
    • Slate Gray Inspector Sorry for the trouble here! Making the colors Harder to see is the exact opposite of what we were trying to do. This feedback is crucial and we're making sure our development team gets it. 

      Like 1
  • Surely YNAB did some research into colorblindness before coming up with their new color scheme. Right? RIGHT? Please tell me so.

    Like 3
    • Superbone I assure you we did, but it seems to have missed the mark. Our development team has spent months researching how to increase accessibility, and these color changes were supposed to help with Deuteranopia - red green colorblindness. The fact this has made things harder to see is in direct contrast with what was planned and we're getting this feedback to them immediately.

      Like 1
    • Faness You didn’t miss the mark. You turned around 180° and fired in the completely wrong direction. More importantly, you clearly know now that you made a mistake with this change, so why has this not been pulled back already?

      Like 4
      • Herman
      • herman
      • 5 mths ago
      • 1
      • Reported - view

      Faness

      I think you hit the mark perfectly.  Thanks, please don't change a thing! 

      Like 1
    • Herman Go away troll.

      Like 2
      • Herman
      • herman
      • 5 mths ago
      • Reported - view

      Forest Green Lightning  Now you've gone and hurt my feeling.

      Like
      • Til Debt Do Us Part
      • Divorcing Debt - Not Each Other
      • debt_do_us_part
      • 5 mths ago
      • Reported - view

      Forest Green Lightning This coming from the person berating support for acknowledging a change needs to be made? Troll indeed.

      I think the new colors are pretty, btw. Does my budget Have to be "pretty"? Not really, but 🤷🏽‍♀️

      Like
    • Forest Green Stallion

      I understand your frustration. Our development team is taking all gathered feedback into consideration before moving forward. 

      Forest Green Lightning !

      I understand these changes have been upsetting for some, but please try to keep comments on topic instead of personal. We want the forum to be a place where everyone can politely share their opinions, even if they're different. :)

      Herman I love hearing you like the new colors! Our development team is taking all feedback into consideration, but our goal is to increase accessibility so we'll be making a few more changes going forward. 

      Like
      • FLMark80
      • FLMark80
      • 5 mths ago
      • 1
      • Reported - view

      Herman  You would be saying things differently if you could not see a difference between the colors. You are just trolling the people who have this color blindness.

      Like 1
      • Herman
      • herman
      • 5 mths ago
      • Reported - view

      FLMark80 I'm not at all.  I would prefer no  colors but the part that seems to be missed by many is that they were not trying to fix the colors.  They were trying to improve the readability of the numbers and I think they succeeded.  

      Like
      • FLMark80
      • FLMark80
      • 5 mths ago
      • 2
      • Reported - view

      Herman No. You are incorrect. They said they try to fix for colorblindness - more specifically the red/green colorblindness, which they failed.

      Like 2
    • FLMark80 Ignore Herman. He's all over the YNAB subreddit doing the same trolling of everyone who is pointing out the legitimate flaws in this update. YNAB, of course, still doesn't care at all about customer feedback.

      Like 2
      • FLMark80
      • FLMark80
      • 5 mths ago
      • 1
      • Reported - view

      Forest Green Lightning You are right. He does not suffer from this kind of colorblindness, so he does not understand. This whole post has several instances where their support has indicated that this was supposed to address this colorblindness, but this update doesn't. 

      I rarely use the web portal version of the software, but I used it this morning as I did not have time when I was home before going to work. 

      The icons are nice on the web portal, and they help distinguish between the different pills, but they are not on the mobile version and I cannot tell the difference between the colors.

      I am glad they are working on this issue, but this update totally misses the mark

      Like 1
      • Herman
      • herman
      • 5 mths ago
      • Reported - view

      Forest Green Lightning That's interesting but i don't use reddit.

      Like
  • Not to get political but as a straight white man who is colorblind this is like the first time I've encountered a business or system that isn't set up to accommodate me directly and, as a result, find myself at a disadvantage. Maybe YNAB is running a secret (and super frustrating) campaign to boost empathy. 

    Like 9
    • Slate Gray Inspector 
      Today, you are my favorite straight white colorblind man.

      Like 5
      • Alia Gee
      • Let me explain... No, there is too much. Let me sum up.
      • Pink_Keyboard
      • 5 mths ago
      • 2
      • Reported - view

      Hot Pink Vacuum lol, same

      Like 2
  • I also contacted YNAB re these poorly thought out color changes. Legally blind and colors are not bright enough. May have to quit program if not fixed. Why didn't they ask what people thought before making the changes?

    Like 4
  • I'm not colorblind so I cannot speak to that, but the lack of contrast also means it's easier to scroll through and miss the warning. I know some users want a gentler, nicer indicator 😉, but I would think ynab the method  says that ynab the app should be yelling at me in red that I need to deal with my overspent category.

    Like 7
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