Unable to Add Account (Baxter Credit Union)

I've been trying to add my accounts at Baxter Credit Union for a couple days. I always get the message: 

The sign in information wasn't recognized. Try signing in to your institution directly, then try again here

But when I click the link to the institution, I am able to successfully login with the same credentials directly to their Website.

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  • We're closing out Bank Importing threads in the forum to make sure these issues are better resolved.

    Replies in this thread have been turned off, but if you’re having trouble with your bank, please fill out this form and our Direct Import team will help you get things back up and running! :)

  • Hey  Slate Gray Drill , if you haven't already could you send in a help request to [email protected] ? This way we're able to take a look at your account and see any connection error codes that might be popping up.

    Thanks! Oh, and I'm going to move this to our Bank Importing section as it's related to a connection issue rather than a web app bug. 

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  • 5 mths agoLast active
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