Chase Connection Failing
Is there an issue with Chase right now?
I had an exclamation point next to my import button for Chase this morning. Clicked it to verify the connectivity and I am getting a mesage back saying
Direct Import is Temporarily Unavailable
The Direct Import service is unavailable at the moment. You can check our Status page for more details. Please try again in a few minutes.
I am having no issues logging into the Chase website with my account.
-
Hi Slate Blue Android !
We aren’t able to troubleshoot Bank Importing issues in the forum, but you can check our status page for any current known issues.
For folks that are having trouble with a connection, please fill out this form and our Direct Import team will help you get things back up and running. :)
-
Help!
I have used YNAB for about five years and recommend it to everyone. A year ago my Capital One account stopped connecting. I finally gave up and just moved my spending to Chase. (Capital One still isn't resolved, by the way.)
Now Chase has not connected in about two months. It's so frustrating. I really love the software, but what good is it if I can't connect to my accounts? And don't tell me to manually input. Who has time for that?
I checked their YNAB Status page and every single credit card I own has a connectivity issue - AMEX, BOA, Chase, Capital One. And all of the most recent updates are basically, "we are still working on it! hang in there!"
Does anyone have a recommendation on another platform that provides the same features without all of the connectivity issues? I remember trying Mint before moving to YNAB five years ago, and didn't like it. But it's been a while since I've looked at the options.
-
Beige Drum (24a99bfb1c0f) Hi! I see that you posted on another thread, too. Thanks again for reaching out to Support so we can work on getting these direct import issues resolved for you.
-
