feeling trapped to keep ynab.......
I was a legacy user. When they announced the increase I canceled my account... I felt I was lied to and treated badly by the company but......................after trying many different alternatives, I just can't leave... UGGG!!! This pisses me off to no end.... I HATE giving my money to an unscrupulous company but I have to..... my husband and I both use ynab and have gone from 20k in cc debt to just 5 in less than 2 years and I WANT to be debt free!!! I am dissapointed but will pay the increase UNTIL I can find an alternative that feels right to me! Anyone else in the same boat?
Definitively feeling some kind of way, there's a bunch of us who feel like hostage customers because YNAB ticks all the boxes of what we need and there simply isn't an alternative that is as good.
I absolutely need it for debt payoff, and I was in a position to buy myself two years at the current rate so my renewal at the higher rate won't be til March of 2024 and I'll deal with it then as I should be debt-free by 2023 anyway, so that would give me a year to see if I still want to keep YNAB or find an alternative
I'm sorry that the fee increase is making you feel this way. As a new YNABer that just started in June 2021, when I saw the fee increase I was sad for about five seconds. I came from using Quicken for many years and only went to Quicken because the MS Money program was being discontinued. Since using YNAB, I am in much better financial shape and the Four Rules have been a tremendous help.
I hope you take the Four Rules with you and that you can find an effective system that works for your family and at a price you deem more appropriate.
I don't like the bait and switch feel to this, either.
That being said, what IS is worth to get out of debt and have financial peace of mind?
$20,000 in debt down to $5,000 is a change in net worth of $15,000. In 2 years.
For really simple math, let's say you paid $100 per year to use the software, so $200 in those 2 years.
That means there was a net gain of $13,000. JUST for using the software. Not for actually changing your income at all. That is a 6500% increase in your investment of the $200 it cost you to use YNAB.
That seems like a pretty smart investment if you ask me.
Keep an eye on ActualBudget. Give it 6 months and have another look.
I realised over this fiasco, that it is the method that saved me, not the company. I have my small business account in ActualBudget, and I am sending my personal budget back into YNAB4 to try that out.
(Porting back from nynab is not easy; starting fresh a much easier option. I have managed to "side load" the YNAB classic app on my phone ( as I did not have the app when I was using ynab4, I can't resurrect it from the store; so I am "side-loading" -- the method developers use to test their new apps on their iPhones.)
I am enjoying ActualBudget a lot. When I have finished trying to shoehorn my data back into YNAB4 I will find out if I like it. A bit frustrating at the moment. But multi-month view is fantastic. The original rule 4! fantastic. No goals: back to putting the monthly amount in the category name. Not being US I could not import anyway, so that is no change for me. (And it is FREE! Well, I mean, I already paid for it, and it doesn't ask for more.)
You aren’t trapped; you have Stockholm Syndrome. The rules of zero based budgeting don’t need this software to be accomplished. It’s just that this company is the one that taught them to you and got you to use them successfully so you feel that it’s “their way” of doing things.
Once you break the mindset and realize that it’s not the software but the actions, it becomes much easier to see how the other software will work. Yes, the interfaces are different. Yes, there will be a new learning curve. But I guarantee it will be a smaller one than the one you had with nYNAB because you’ve already mastered the “give every dollar a job” mentality.
I'm just too principled to stick around. I much preferred YNAB 4 and only finally switched when I had days to lock in the $45 price. YNAB 4 is no longer an option for me as I require direct import and I had a workaround at the time with PocketSense but it's too much work to upkeep. The new prices are ridiculous and price out people who need YNAB the most. That sickens me.
I'm giving ActualBudget a fair shot. Decided against importing my data, so basically did a fresh start. But pretty much used the same numbers for the category balances that I had in YNAB. I would like to try that other one everybody's talking about (Banktivity) but I don't have apple products, so that's not an option. I really like Actual so far, and can deal with manually importing transactions. Sometime down the road, I think he's planning on adding direct import, so we'll see if/when that happens.
Anyway, yeah, I don't feel trapped, I've found a suitable alternative, and there are a couple others that just didn't quite make the grade, but would have been fine in the absence of Actual.
I've been a user for 2.5 years and I'm having trouble understanding some of the rage. What I'm seeing is that many are rage cancelling out of principal rather than looking at the value of what they are getting. Of course, I only experienced a $14 increase from $85 so I can understand that a 100% increase stings. But "bait and switch" seems a bit harsh. If you've been paying $49, you've been paying FAR less than many of us for far longer.
Options? Quite frankly, free software sucks most of the time. You want updates? Good luck. You're going to get what you pay for out there. And when the next "free" software program gets big enough, guess what? They'll start charging because they need to pay developers, market the software, etc. This loop will repeat itself.
Intuit charges as much if not more and does less IMO. I was a long time Quicken user and I'm not looking back.
Price increases happen all around us. Grocery prices are through the roof but we still shop at our local grocery store. No one seems to bat an eye paying $8/gallon for a $.99 bottle water at the store. Gas prices are $5.20 in Bay Area but we still buy gas. This is all normal and I'd bet many of you are paying Apple a pretty penny for iPhones every 2 years, never questioning their hugely inflated prices (Samsung too). Wages, salaries and healthcare expenses are increasing for YNAB too. It's not all just about "greedy developers" as many suggest in these threads.
Did YNAB launch this increase perfectly? Heck no! There are far better ways to push a price increase than a neat little pop-up in app. Still, let's put our $100 into a company that actually cares about our financial well being. Quite frankly, for $100, they have had a bigger impact in our lives than any financial councilor or money manager has ever done for most of us.
Not trolling here...just trying to put some perspective out there...and maybe defend YNAB a bit.
Quite frankly, for $100, they have had a bigger impact in our lives than any financial councilor or money manager has ever done for most of us.
True. YNAB was revolutionary for me in 2018, when I started in the same position as most new users - in debt, not a clue where my paycheck vanished to every month. YNAB turned my financial life around.
But nearly every "improvement" they've made in the past four years has been geared toward attracting and converting new customers, not retaining customers like me who have followed the method and grown beyond the basics. DOES YNAB actually care about my [long term] financial wellbeing? It doesn't much feel like it.
That still doesn't justify doubling the price...we were promised a price for life...
Agreed but we all have to eat to live....budgeting is useful but not a necessity
Quite frankly, for $100, they have had a bigger impact in our lives than any financial councilor or money manager has ever done for most of us.
Still doesn't justify doubling the price when we were promised a price for life....you can argue that all day but the truth is that they lied....PERIOD !!!
They have offered nothing to justify a 100% increase for me. I do 100% manual entry so all the money they are throwing at trying to keep imports working is lost on me. I've been using YNAB since 2014 so improved onboarding processes have zero impact. I know how to use the software so I don't need support or classes. The new loan feature is half-baked at best - they have actually officially said that it doesn't matter that the numbers it spits out are slightly inaccurate and it will just work itself out over time (what even?). Since YNAB seems to think comments made in a Reddit AMA are somehow gospel, where is the improved reimbursement handling that was promised "soon" back in 2017 or 2018? Not to mention, YNAB didn't do that much to improve my financial life. When I started I didn't have credit card debt, I was maxing out retirement and doing monthly taxable investing, I was 3 or 4 months away from paying off my student loans, I bought my next car for cash with money that I had saved up before YNAB, and paying off my mortgage early is not the best use of my money.
where is the improved reimbursement handling that was promised "soon" back in 2017 or 2018?
Wow, I totally remember that now that you mention it! There definitely was several very pointed messages from support about that. I forgot after all these years of making nominal amounts in categories or fudging with monopoly money. Geez.
Personally, I thought $84 was insane. I said never no way, $50 MAX (and I was at $45). I just neglected to come up with a Plan B, but it was gnawing at me over the years. Hate feeling trapped by binary code. So it's just Plan B time, no biggie.
Not $49, $45. And for me that's about what it's worth.
What I'm seeing is that many are rage cancelling out of principal rather than looking at the value of what they are getting.
Not me. I'm moving to Banktivity that does everything for 30% less than YNAB's new cost. Their direct import runs circle around YNAB's and their investment tracking is incredible.
If you're newish to YNAB and budgeting and you need the education they provide, then I can see a case being made for the new price although even then I still feel like it's overpriced for what you get. Unfortunately, those who really need it the most can't afford it.
I'm a legacy user that knew it was only a 10% discount for life but I looked at the 'value' just like YNAB told me to and determined that it is not worth $90 a year to me. I have ynab 4 up and running and starting in January I will go to that exclusively and shut down my nYNAB account.(want to close out the year and my subscription ends in January) I'll miss direct import a little bit because it is handy to catch things I miss. but my wife and I do a pretty good job on manual entry so its not a huge deal. Luckily for me I'm fairly adaptable so don't have any/many 'deal breakers' so finding an alternative if Y4 quits on me will not be difficult.
With inflation they either have to get more subscribers or charge more. I think they have to pay a fee for each subscriber to have access to bank accounts, and so they don't get to keep the entire amount from new subscribers. They also have a reward system so that if you refer someone and they sign up, you get a free month or something. As a legacy user you can still download the free version, but it was taking me hours every month to reconcile. That's why I upgraded to the paid version, and I'm still happy to pay for the convenience of having new YNAB download transactions for me.
How can that be? In my Discord channel we have international users switching from YNAB, including Canadian.
Sorry about the misunderstanding...I confused it with another package. My issue with Banktivity is that the phone app is iPhone only....I'm an android guy....stupid me , I guess!!!
So for a short time, they sent out that if we moved by a certain date, I think January 31, 2016 the $45 was set for life.
I think you (and many others) may be misremembering. January 31, 2016 was the deadline for new users to secure the 10% lifetime discount (again, not a fixed $ amount). There was never an offer of $45/year for life.
Sky Blue Tape (mmille) said:
Even *if* people are misremembering
Some of you YNAB 4 users have wanted more time to lock in the lifetime 10% discount, especially as it relates to waiting for some favorite features
Is there a discount for existing users?
Yes! Sign up with the email you purchased YNAB 4 with, and a 10% lifetime discount will automatically be applied to your account.
multiple support emails, January 2016:
If you are new YNABer and sign up before January 31st, you can lock in a 10% lifetime discount, making it $45 per year right now. Or if you are a previous YNAB 4 user at all, just sign up with the same email you used to purchase YNAB 4 and you’ll lock in that same discount!
It seemed pretty clear to me at the time, and it still does.
Even *if* people are misremembering, the fact that there are SO MANY PEOPLE who understood that, means that YNAB did a poor job communicating this distinction.
Lots of people also remember that Nelson Mandela died in prison in the 1980s, but I would not necessarily chalk that up to poor communication. People misremember, and it spreads.
There is one thing that intrigues me about this debate and that is the very different promises apparently made to different groups of users in January 2016.
For example I was offered 10% off for life as a former YNAB 4 user, I signed up and my invoice is dated 4 Jan 2016 ($45 net) demonstrating this and clearly showing the $50 subscription and the 10% discount in a seperate line. And yet on the testimony of others on this forum they were offered a fixed $45 price deal only a very little later (so presumably their invoice shows the fixed price only?).
This sort of differential pricing in the same period and all to legacy users - one set getting 10% off whatever the future subscription price may be and the others being certain they were given $45 fixed for life (which I am not doubting) seems downright insulting to us early adopters!
Dubious practice all round?
I read the two stipulations as “YNAB 4 users get 10% for life.” I always understood the $50 price to be an incentive to get people to sign up and that they would increase it later.
I didn’t end my subscription because I thought I was owed $45. I ended my subscription because ever since they opened this support forum with their cheery cheery support staff and “Name is exactly right!” And “That’s a great idea; have you submitted a feature request? Linky linky” and keep developing features that only help people stay paycheck to paycheck longer and longer, I am increasingly dissatisfied with the company itself. The massive bungling of this announcement, the “don’t let the door hit ya on the way out” messaging from support staff, and ESPECIALLY doubling my price while charging the most vulnerable customers $15/mo (where is my money going if not to help those who most need this method?) just seals the deal on them being another evil software company.
No thanks. YNAB is totally worth $100/year but I’m not paying more for it than I pay any other faceless software company. And especially not to a company that seems to have shifted from “Let us help you break the paychecK to paycheck cycle once and for all” to “Yay you’re paycheck to paycheck, please pay is twice as much.”
Agreed here also. I just found the android app and have the Ynab4 ready to go on my mac. I will get this going on the 1st of the month....same layout as I have in nYNAB (or as close as possible) and will give it a go for a week or so....I'm sure it'll be just fine. Then I will kiss this place goodbye. I'll be sad because of all the great advice I found on this forum but I'm sure something else will pop up elsewhere...right, Annieland😉