Bank Import is Broken!
Where do I even start?
When security features were increased over the last year I just accepted the fact that I would have to receive a text every day when I want to import my transactions.
Now since merging with Plaid it's gotten even worse. It requires me to type out my username and password each time and then forces me to verify with a text code twice. After that successfully imports the transactions it then within 5 minutes will disconnect and I will have to repeat the process all over again.
These issues have been going on for too long.
We need a solution!
Hi Ryan Farmar !
Sorry for the trouble!
With the recent migration to Plaid, direct import issues have been a popular topic, but we aren’t able to troubleshoot Bank Importing issues in the forum.
When you have a moment, please fill out this form and our Direct Import team will help you get things back up and running - they can even check to see if there's a better direct import partner for you to use!
Replies in this thread have been turned off, but you can still chime in on the other Plaid threads that are open if you’d like to discuss things with your fellow YNABers!