Transactions stopped importing

I've had 21 transactions since May 15th, 2020, and none of them have imported yet. Is there some setting I'm missing? All of this started when YNAB switched its syncing.

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    • EP
    • Substitute Teacher
    • Epphonehome
    • 7 mths ago
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    I'd report the issue to support using this link:


    I was having issues as well, and support was extremely helpful in resolving my issues across multiple accounts/financial institutions - everything works exactly as it should now.

    Like 2
  • I’m having the same issue with my AMEX imports. My last imported transaction is 5/19, so it’s been over a week. 

  • Hi Slate Gray Crab and Jeremy B !

    With the recent migration to Plaid, direct import issues have been a popular topic, but we aren’t able to troubleshoot Bank Importing issues in the forum.

    When you have a moment, please fill out this form and our Direct Import team will help you get things back up and running! :)

    Replies in this thread have been turned off, but you can still chime in on the other Plaid threads that are open if you’d like to discuss things with your fellow YNABers!

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  • 7 mths agoLast active
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