
How do I use the "help" feature?
Despite the intrusive floating help button in YNAB, it doesn't appear to do anything. I've tried using the "send a message" and "start a chat" options, and neither appear to work. If I enter a question, I get a bot response "It looks like you've entered an invalid email address"!
Does anyone know how to contact YNAB support?
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Hi, there! Well, that's weird! You can always contact us at [email protected]. When you do write in, please mention that your help button in the app is acting wonky and we can track down the issue and solve it! 🙂