Incorrect Username Error on AmEx Account

Currently I am unable to sync transactions to one of my accounts (an AmEx card). It tells me I need to reauthorize.

 

When I attempt to do so, it tells me I have the incorrect username, even though I am able to log in fine through American Express' portal with the same username/password combo.

 

I haven't been able to import transactions for this account in over a week, and would like to get back to auto import.

 

Any ideas?

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Replies are closed
Like
  • 1 mth agoLast active
  • 1Replies closed
  • 23Views
  • 2 Following