Double Importing

Since the new importing changes have been made my transactions are double downloading. They download once while pending and again once the bank has cleared them. This makes reconciling my account a total nightmare. Is there a way to fix this?

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  • Hi HH6 !

    If you're seeing duplicate imports, that's definitely something our Direct Import team can help with. I see you wrote in via email, and Nora replied with a few questions—so we can dig in and get this resolved! We'll continue there. 😄

    For other folks that may come across this thread in the future, please report a Bank Importing Issue here and our team will be happy to help!

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