I cannot connect to Navy Federal Credit Union.
I am a new user and am trying to connect my bank account in the mobile app. I bank at Navy Federal Credit Union, and every time I try to add it, it says that the connection is "under maintenance".
Navy FCU is my primary bank so this poses an issue.
Hi John White !
Sorry for the trouble!
Navy Federal recently made changes to their security protocols, which is wreaking some havoc on direct import. Our Direct Import provider will need to rebuild their integration with them in order to get things back up and running. While we hope it will be fixed within a couple days, it could take a couple weeks depending on the complexity of the change.
We’ll post updates on our Status Page as we hear back from our Direct Import partner.
In the meantime, I hope you'll still add your accounts to your budget! You can enter transactions on the go with the mobile app and try out File-Based Importing in the web app - a super quick and easy alternative to direct import and manual entry! It allows you to drag and drop a file containing your transactions right into YNAB. :)Reply