Betterment connection import not working

My Betterment connection is no longer working. I previously was able to generate an app password in Betterment, and use that to setup a connection in YNAB. I tried removing the connection and adding Betterment back in, but that doesn't work.

I get the message: "We're having trouble connecting to this financial institution. Make sure you can log in to your institution's website, then try again."

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  • Nicole I'm having the same problems, neither regular password nor app generated ones are working. Tried multiple times and unlinked, removed and tried adding back in.

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    • Sea Green Display Thanks for giving those steps a try! I've reached out via email, so we can look closer at your connection. 

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  •  @Nicole I'm having the same problems, neither regular password nor app generated ones are working. Tried multiple times and unlinked, removed and tried adding back in. are There instructions that can be done by users or is this a always a support ticket.

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    • Hi Magenta Pilot ! The situation can vary depending on provider, and details on the backend. I'm seeing a successful connection to Betterment. Are you still having trouble there? I reached out via email, so we can dig in. 

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