
Two Credit Cards with the same bank
Hello,
I have two credit cards with Capital One, both using the same log in information. I got CC2 about a year after getting CC1.
YNAB displays CC1 transactions without a problem, but I can't get it to display information about CC2. When I try to add CC2 as a new financial institution, it tells me that I already have Capital One, and need to use the existing connection. When clicking on CapOne, it tells me that only one card/account is available to be linked to.
Any clue on what to do?
-
Hi Lavender Piranha ! Thanks for reaching out!
If you use the same bank credentials, and the account has been visible on your bank's website for more than two days—or in this case, longer—you should be able to see that second account.
I see you wrote in via email, and we'll get to the bottom of what's going on here!