Not all USAA accounts are showing

I'm trying to connect to my USAA acocunt. YNAB is only displaying one of my two credit cards, and none of my two savings accounts are shown. It is showing my one checking account. How can I get USAA to connect to both my savings accounts, and both my credit cards?


Thank you,

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  • I'm having the same issue, my USAA checking account doesn't show up, but my credit card, savings, and auto loan are there.

    • Hi Lavender Cello !

      Sorry for the trouble! 

      We've heard from quite a few YNABers that your missing accounts may show up in YNAB after signing an updated W9 in your online USAA account. Can you login directly to your account and see if that's something USAA has requested? 

      Please let us know if you have any other questions, or if the W9 tip didn't do the trick! 

    • Faness after completing the W9 form everything looks good! That was easier than I expected, thanks so much!

      Like 1
  • I'm having this same trouble. When I log into my USAA account, I can see my one credit card account, but not my savings account or checking account.

    • Gold Network Oh, just read the stuff about the W9 needing to be signed. That solved the problem.

      Like 1
    • Glad to hear that, Gold Network ! Let us know if you have any other questions. 🙂

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