Cannot Connect to Capital One

I have been unable to connect to capital one credit cards in YNAB for about a week. After inputting my login information (which is correct and works on the capital one website) and inputting the security code provided via text, YNAB thinks for a while and then just says We're having trouble connecting to this financial institution. Make sure you can log in to your institution's website, then try again.

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  • Yep same for me. The requirement to reauthorize is annoying but now I cant even do that. I’ve been doing manual imports the last week or so. 

  • I've also been having this issue - but on only one of my Capital One accounts. Unfortunately, it is the one I use the most often (checking account), but the other two (savings) accounts aren't having trouble at all. 

    What gives? :)

  • Hello, everyone!

    We've closed out Bank Importing threads in the forum to make sure these issues are better resolved. Replies in this thread have been turned off, so please fill out this form and our Direct Import team will help you get things back up and running!

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