Incident: Direct Import Disruption

Hey folks,

One of our direct import partners is having trouble this morning, August 7th, and you may see longer load times.

This won't apply to all YNABers, but if it does you'll see this message in the app:

Direct Import is Temporarily Unavailable
The Direct Import service is unavailable at the moment. You can check our Status page for more details. Please try again in a few minutes.

We're investigating alongside them and will keep the status page updated with the latest news. Thank you for your patience!

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  • The issue has been resolved, and connections are returning back to normal. 🎉 It may take a bit for things to catch up, so if you aren't able to connect immediately—try again later this afternoon.

    We'll be monitoring along with the direct import partner to ensure all is well. If any issues persist, please report a Bank Importing Issue and we'd be happy to look closer!

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