Can't enter app and renew subscription

Two years ago I suspend usage of YNAB and changed country of App Store. Today I was trying to enter YNAB and it asked me to renew subscription (this is something I'd like to do). While trying to renew subscription on the iPhone it lands me to Settings -> ... -> Subscription, but YNAB is not on the list (neither active, neither expired)

On the web deep link redirects me to Apple Music...

How can I renew my subscription? 

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  • Hey Orchid Wildebeest ! If the Apple subscription (or trial) has been expired for a longer period, it can drop off the list. Try deleting and reinstalling the iOS app, to see if Apple will pick it back up!

    If that doesn't do the trick, I've gone ahead and sent an email to get you connected with our User Accounts team to sort it out.

    For anyone who finds this thread in the future, send us a quick message in the app by clicking the question mark in the bottom right corner of your budget and we'd be happy to help!

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