Can't link Target Mastercard

My Target Mastercard was disconnected this morning. I tried logging in but Target added some security components to login on their site (must have been within the last few days) and now I cannot connect YNAB to it. Sometimes unlinking and then relinking works, but now I'm completely unlinked. Hoping YNAB can get this fixed! Thanks.

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  • Hi Slate Blue Leopard !

    Sorry for the trouble - you're absolutely right! Those recent updates that Target made has thrown a wrench into direct import, but our Direct Import partner is on the case!

    At this point, they haven't been able to identify the fix, but they are actively working on it. We’ll post updates as we hear back from our Direct Import partner, so feel free to keep an eye on our Status Page.

    In the meantime, you might try File-Based Importing in the web app to bring in transactions that aren't available yet, though we have heard from some users that they are not able to download a file from the new site yet, either. Keep an eye out though, because that's likely to be available soon. It's a pretty quick alternative to Direct Import, because you can drag and drop a file containing your transactions right into YNAB.

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  • Hi, Can someone walk us through the steps to obtain the file for tartget redcard transactions in order to do file based import in the meantime?  This is getting really frustrating, I cant trust my budget this way...

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    • Hi Hot Pink Storm !

      Here are the steps for downloading transactions from Target: 

      1. Click on "transactions in top menu bar

      2. On the lefthand menu, select "export report"

      3. Select Quicken (.qxf) from the right sidebar that appears

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  • FYI: Target linking issue resolved.  Go onto the Target website and answer the updated security questions.  YNAB Will now connect, so this is the only step left.  Should start working as usual again. 

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  • Any update from YNAB on this? Mine still fails to connect/import and shows as under maintenance.  Looking for an ETA even if it's not fully fixed yet.  Thanks!

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      • Ryan
      • Slate_Gray_Drum.5
      • 5 mths ago
      • Reported - view

      stedde12 

      see above. Go to Target.com and make sure you can log in there. Mine required updating security questions. Once that was done, delete the current YNAB link, then re-establish. Should work with the new Target settings now. I’ve had no problem last few days.

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      • stedde12
      • stedde12
      • 5 mths ago
      • Reported - view

      Ryan I've done that several times already and still no luck.  

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      • Ryan
      • Slate_Gray_Drum.5
      • 5 mths ago
      • Reported - view

      stedde12  Bummer.  I'm not sure then.  Will need to wait for an official YNAB response/update.  If I get any Target glitches, I'll post the update.  I had to call Target a few days ago to unlock my account for reasons unknown.  Not sure if YNAB is pinging it and raising flags or what.

      Reply Like
    • Hi stedde12 !

      Sorry for the trouble here! While some users have been able to reconnect, this is still an ongoing issue that our Direct Import partner is working on getting ironed out. As they rebuild the connection, you can continue trying to reconnect whenever you think about it, but we'll also update our status page once things are fully functioning! :)

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  • Still no resolution to this?  I have to unlock my target account but after a day or so it gets locked again. I'm guessing it has to do with the REDcard website requiring a username then a security question THEN a password which is unlike any other banking login I've used before. 

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      • Gold Harp
      • Gold_Harp.2
      • 2 mths ago
      • Reported - view

      Navy Blue Horn mine repaired itself when I changed my security questions.

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    • Gold Harp Same here, but it's never stayed repaired for more than a day or two. 

      Reply Like 1
      • Ryan
      • Slate_Gray_Drum.5
      • 2 mths ago
      • Reported - view

      Navy Blue Horn 

      I’ve not had a problem for months.  First, make sure your security  questions are updated with Target.  If this fails, call Target customer service and ask them to reset your password and questions.  I think they are having server issues.  Lastly, Try disconnecting and the resetting the YNAB connection to that card.  If you strike out with all 3, then I don’t know. 

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    • Hi Navy Blue Horn !

      I’m sorry you’re having to re-authenticate that Target Credit Card account so frequently—I know it’s frustrating. We’ve dug into this issue with our providers and we learned that, at this time, certain security protocols require repeated re-authorizations.

      At the moment, I'm seeing an error on your account that looks like it’s waiting for you to answer your security questions again. You can click the “Import(!)" button at the top of your account register, and answer your authentication questions (if there are any to answer) from there.

      If it still won’t connect, can you let me know if anything is amiss with the authentication questions (i.e. a one-time passcode you don’t ever receive, or a question you don’t recognize)? Then I can let our Direct Import partner know!

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      • Ryan
      • Slate_Gray_Drum.5
      • 2 mths ago
      • Reported - view

      Navy Blue Horn For me, having Target customer service reset the password and questions was the key.

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    • Nicole at YNAB Thank you. I went ahead and deleted the linked Target account, then reset my Target RedCard security questions and password, then relinked everything  all over again. That seems to have done the trick albeit with YNAB prompting me for security answers every few days to "reconnect" (I'm guessing that re-authorization piece you mentioned) 

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    • Hi Navy Blue Horn !

      I'm glad that did the trick! I can confirm that the Target connection looks on our end as well.

      Yes, those frequent re-authorizations are great for security—but not so much for the import experience, right?  Some users have seen those start to subside over time, but each connection is unique and I can't make any promises there!

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  • For me, having Target customer service reset the password and questions was the key. 

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  • Hello, I just went through the steps of moving all my transactions to a tracking account, deleted my Target card and the connection, changing my password and security questions, and trying to recreate the connection. I immediately get a Connection Blocked error from YNAB. Is this issue still getting worked by YNAB support?

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    • Hi Spring Green Tugboat !

      Thanks for reaching out! The error I'm seeing on your Target connection is a different issue that our Direct Import partner is looking into. I'll reach out via help@ynab.com with more information! 😀

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      • OrangeDrum
      • Orange_Drum.1
      • 1 mth ago
      • Reported - view

      Nicole at YNAB Hi Nicole - will you send me the same stuff that you sent to Spring Green Tugboat?  My connection seems to have died too after working for at least a month.  Thanks!

      Reply Like
    • OrangeDrum Email sent! I'm seeing that same error on your Target connection. Keep an eye on your inbox! We'll reach out when we hear back from the Direct Import partner.

      Reply Like
  • Nicole at YNAB My Target Red Card has not been syncing for about a week or so now. Is it related to the same issue as others? I had an issue a month or so ago and resolved it by logging into the Target Red Card website, but this time that did not resolve the issue.

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    • Blue Orca stedde12 AW

      Hi folks! Thanks for letting us know!

      I've reported this our Direct Import partner, and reached out to each of you via email from help@ynab.com.

      Reply Like
  • Ditto for me. I'm personally about to give up on Target. They've become more hassle than they're worth! 

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  • Same for me--previously working Target account recently stopped working with "Connection Blocked" message.

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  • Hi everyone!

    Sorry for the trouble! Our Direct Import partner let us know this is a widespread issue with Target and they're currently investigating. We've added this issue to our status page and we'll update it once we have more details! :)

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