Paid card in full, shows same amount in "overspending" and "payment"

I have a credit card I pay in full each month. I've been doing this for nearly 2 years and am pretty well versed on YNAB and credit cards, but this one has me completely stumped.

See the screenshot - I owe $0 (working balance = $0, payment made electronically hasn't cleared yet but matches total balance).

The $534.60 included a $15.44 transaction. The $534.60 paid included that $15.44. I went through all of my transactions to find any other $15.44 charges anywhere, and there are none.

I went back through every month I've used YNAB (and into the future as available) to be completely sure none were red, but no, they're all green.

I just want this to go back to balanced (which it already IS in reality). Help?

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  • Hi Heather is not Sea Green !

    By chance, did the $15.44 transaction take place the same day as your credit card payment? If the account was positive when the transaction took place, those funds wouldn't have moved to the credit card payment category (and could then cause the overspending alert). Also, were there any refunds on that credit card?

    We can take a closer look at things if neither of those are the cause. If you’re up for it, go ahead and enable Support Access for your account. Once you’ve done that, let me know—and mention whether you’d like to continue the discussion here or via email instead. :)

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  • Faness said:
    If the account was positive when the transaction took place, those funds wouldn't have moved to the credit card payment category (and could then cause the overspending alert)

    If that is the case, then that is a bug in YNAB.

    Signaling an overpayment from checking (because the account went positive after paying more than was in the  CC Payment category at that instant) should be cash overspending and should not appear in the CC register.

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  • Did you have an returns recently? Usually when I've seen this happen, it's caused by a combination of cash and credit spending within the same category in conjunction with a return. The category doesn't show overspending because the return increases the category balance enough to be green, but that inflow seems to be ignored for the sake of moving money to the CC Payment category.

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  • I just allowed support access.

    I did have a return but for a different amount, and that balanced out. The $15.44 transaction happened on 6/7, so that shouldn't be an issue (and the $15.44 transaction was categorized as clothing, a category I had funding in, and deducted the $15.44 from that category at that time).

    I tried cleaning it up multiple ways and nothing is working (deleting the transaction and adding back, moving $15.44 from another category to TBB and then assigning it to the Credit Card Payments manually, changing the account that transaction was associated with and moving it back...).

    (I should note I was beta testing a new feature through the app - but I uninstalled the beta version and went back to the normal and this didn't clean anything up.)

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    • Heather is not Sea Green Thank you for letting us take a look! You are running into a known bug that has to do with credit spending covered by a credit refund from a different credit card. I sent you a quick email with a few more details! :)

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